Fanatics Live User Reviews

Name: Fanatics Live - Break Your Way
Rating: 4.7 (4356 reviews)

Fanatics Live - Break Your Way

Fanatics Collectibles AD, Inc.

🎬 Entertainment

🛍️ Shopping

What users say

Summarized from real user reviews of Fanatics Live. Based on 4.4K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

🚀Smooth app experience
🔥Exciting live breaks
💎Variety of products and breakers
👍Engaging community

Negative things

🐛Frequent app crashes and bugs
🕰️Difficult to navigate and find desired breaks
💰Overpriced breaks compared to other platforms
🔍Lack of transparency in pricing and breaker ratings
🤖Poor customer service and support

Top reviews

Most Recent Highest Rated Lowest Rated

Sign up process is broken

I’ve been trying for 2 days now to sign up but I can’t even make an account due to in-app issues, I can explain, but would rather talk to support about.

thatonebutnotfirstguy

21 days ago

Total scam

They give you $25 but won’t let you use it on anything that’s $25 or less. So I bought a $50 pack and had to pay $25. Pulled a PSA 10 Gengar worth $20. Okay cool I try to ship the card, cost another $5 for shipping. Okay I can do that. Except for the app will not let me pay the invoice to ship the item. Total scam they want you to get your money tied up on the app you won’t be getting any of the cards you purchase.

sweatydabba

22 days ago

Don’t fall for the free sign up bonus.

Signed up and the free sign up bonus wasn’t sent to em until after it expired. Very scammy way to get you to download the app.

Kbraidz

24 days ago

Scamish

Bought rips , the person on the live draws them and I felt like it was a scam . Also bought a number on live and didn’t receive any cards . Would be better if they explained how it worked . Lost a little of $200 within a span of an hour . Better to just buy the cards you want !Will never use this app again .

Mister 100

a month ago

Beware

Paid $75.00 for a football rip. I ended up with a card with PSA 9 valued at a whopping $32.00. And to make matters worse they offered me a trade in of $22.00. Never again scam.

Bawston

a month ago

Scam App

Wouldn’t even let me login after I created account talking about wrong password or email and I have received password changes request multiple times and change them

RioTheWizard00

a month ago

Start up

It was hard to start up and it said it gave me $25 and then I never gave it to me

Bluechaos34

a month ago

Wrongful ban

Asked to step away to stop spending so much.

Come back a year later and my accounts fully banned.

Won’t be back, clearly.

Fuhckthisapp

a month ago

Don’t even know how to withdraw my money

They make withdrawing your money so difficult .., why should I have to enter a promo code to withdraw my cash . Then I can’t even speak to anyone . This app is so trash . I also ordered instant packs and of course it was a big rip off . Paying $75 for a $25 card and then another $75 and got a $30 card . They can kick rocks !

Mister 100

a month ago

Debut Pack scam

They advertise that you get a free debut pack when you sign up but there is no way to claim it. They will tell you have to join a break that offers debut packs but there is no such thing. Signed up months ago and have never seen one

TheBirds123

a month ago

Legal Scam!

Won 3 bids ….28$ card wasn’t in break (complete loss) Pokémon card n baseball card I had shipped YET TO GET ANYTHING tracked all the way to my city then got redirected now no updates on tracking…. Complete loss

psychBobb

2 months ago

TERRIBLE CUSTOMER SERVICE

AWFUL

miasportd

2 months ago

Customer service is not helpful

I’ve been using the app for about 15 months now. I’ve had a lot of fun with a few of the break shops; however, there are some bad apples that do some questionable things. I’ve reached out to Fanatics support and they have been less than helpful - typically just redirecting me back to the shady break shop I’ve complained about. They’re 100% just about making money.

Hull.kogan

2 months ago

Bait and Switch.

Had been targeted by recent ads to download this app because I enjoy collecting sports cards. The ads and their website brought people in with their “free rip for new app users” but when I tried to check it out, it was “no longer being offered” despite its current website promoting it and extremely recent ads doing the same. Bait and switch tactic. Pretty lame.

MandalorianJay

2 months ago

Very disappointed.

Unfortunately the prices are just too expensive. No where near as busy at WhatNot it’s closest competitor. Not as much choice for products and sports. Like anything in the hobby they have pumped so much money into it, will go bang eventually cannot last.

UKCardGuy

2 months ago

Response from developer

Hello! It’s disheartening to hear that you’re feeling disappointed with the pricing and product selection. We understand how important variety and value are in your experience. If you still need assistance, please reach out to vipescalations@collectfanatics.com with the details, and refer to your app review in the email. Your feedback is essential as it helps us reflect on our offerings. We hope you might find some features or products that resonate with you in the future. Fanatics Collectibles Support.

Great App!

Managed to buy into loads of breaks at affordable prices

Garryojohnson76484

2 months ago

Response from developer

We appreciate your kind words and are glad to hear you’re enjoying the app and finding great deals! Your feedback is inspiring to the team!

Can’t enter free breaks from webpage anymore

Pretty lame.

Bangerhunt

2 months ago

What a hit

Great experience. Got a Man Utd hit

Kanye Bets

2 months ago

Scam

All these breakers are scammers

Cyoung2321

3 months ago

This app is just not it.

I was excited to try this app but now I’m regretting every bit of it. I began with making a small purchase, a pokemon booster bundle for $55, just so that I could learn the app mechanics. There’s been absolutely no transparency since. I bought the bundle on the 12th, it’s now the 17th and I haven’t received tracking or a response from the seller at all. I’m incredibly glad that I didn’t drop the $300+ that I was originally wanting to. I attempted to contact support because I there’s been no movement and I finally got a response that was completely unprofessional, terrible grammar- I have no idea what the person was trying to suggest. I was told by them to wait until the 24th to see if I get tracking by then… so 12 days after my purchase. That’s absolutely insane. I spend a good bit of my hard earned money on my collection hobby and this isn’t the app to do that with. If you want card auctions stick with Whatnot and if you like instant card rips stick with Triumph Rips. People deserve transparency when spending their hard earned money.

Gelibean1221

3 months ago

Response from developer

It's disheartening to hear about your experience with the app, especially after you were looking forward to exploring it. Your feedback regarding the lack of transparency and communication after your purchase is invaluable, and we appreciate you sharing this with us. We recognize the importance of timely updates and clear communication, particularly when it comes to transactions that involve your hard-earned money. It's concerning to hear that the response you received from support did not meet your expectations, and we are grateful that you brought this to our attention. Your insights about transparency in the purchasing process are crucial, and we take them seriously as we strive to improve. Thank you for taking the time to express your thoughts; they help us understand where we need to focus our efforts. We truly hope you find a platform that meets your needs and provides the experience you deserve.