Fanatiz User Reviews

Customer Experience

Positive experience25.9% of reviews
Neutral8.0% of reviews
Negative experience66.1% of reviews

~ Based on 301 written reviews from the US App Store.

What users say

Is Fanatiz Safe?

Not enough ratings yet to assess Fanatiz.

Is Fanatiz Legit?

Fanatiz: Watch Live Soccer appears to be a legitimate app. AppsHunter Legitimacy Score for Fanatiz is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best South American soccer app

All the best leagues and content at affordable price point

Response from developer

Hello Matias Thanks for contacting Fanatiz. We appreciate your comments. Enjoy in the largest stadium in the world! Regards!

SCAM!!!

They don’t broadcast the games they claim to ; they never respond ; it’s a scam app !!! and I’m not even talking about the poor design and constant troubleshoots.

Log in is a pain

Every time I want to watch a game in my tv is a pain to login into my account

Response from developer

Hi, thank you for taking the time to share this. We understand how frustrating it is to have to log in repeatedly just to watch a game on your TV, and we're actively looking at ways to improve this experience. If this keeps happening, please write to us at hello@fanatiz.com with your TV model so our team can look into it further. We appreciate your patience!

Quality

The quality is horrible. One of the worst quality that I ever seen something.

Response from developer

Hi, we're sorry to hear your experience wasn't what you expected. We'd like to learn more so we can help resolve it — please write to us at hello@fanatiz.com and let us know what happened. Your feedback matters to us and we want to make this right.

Fui enganado

Eu até gostava do serviço até a Copa do Mundo, mas não vi sentido de pagar dois meses por um serviço que não seria prestado, já que os jogos pararam para a Copa. Quando fui cancelar a assinatura vi a possibilidade de pausa-la por um período, o que achei conveniente, e assim o fiz, tinha acabado de renovar o mês, e agora pra minha surpresa ao retornar ao serviço fui cobrado novamente. Me sinto enganado, não por conta do valor, mas pela dificuldade de contato humano, e claro pela cobrança indevida e injusta.
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Great app

All Latin America soccer in one app

Great to watch soccer games from France

Great value for money product to access French football games!

Bad

every time I want to watch a game I have to subscribe to a plan but it says “There are no plans available for this category at this time”

Good but Can be better

I am from argentina and I am sort of a die hard fan for my club in argentina called Newell’s old boys. But I live in the usa so watching my club is kind of hard, but with Fanatiz, I Can watch all Newell’s old boys game and more! It is really good in the streaming part but the features are kind of bad. Like I watch my clubs games on an iPad. But for some reason, I can’t seem to flip my screen horizontally when on the homepage. And also there is a button with an option to pick your favorite teams. But for some reason it does not work. Either way, Fanatiz is good, and I do recommend it to South American soccer fans.
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Response from developer

Hola, gracias por compartir tu experiencia 😊 Tomamos nota de tus comentarios sobre la reproducción en iPad y el funcionamiento de algunas funciones de la app.Para poder revisarlo en detalle y ayudarte mejor, por favor contáctanos a hola@fanatiz.com con la información de tu cuenta y lo que estás experimentando. Con gusto lo vemos contigo.

Bad customer service

Every single time I have a monthly subscription to see my team Fanatiz had issues with the transmission and I couldn’t see my team playing. They get the permission from one or two companies that has the rights to transmit the matches and retransmit it. It loses quality, sometimes no audio and most no game. I tried to receive my money back or part of it as the match announced was not available and they don’t reply or don’t reimburse as it’s our fault to hire a service that is not fulfilled. I recommend other platforms.
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Response from developer

Hi, thank you for sharing your experience and we’re sorry for the inconvenience with the streaming.To review your case in detail, assist you with your request, and check what happened with the matches you mentioned, please contact us directly at hello@fanatiz.com with your account information.We’ll be happy to help you.

Great for Ligue 1 by awful app

Please fix the full screen problem - it’s really annoying.

GOLPE

Eu já paguei por 2 meses e nunca consigo usar, sempre fica pedindo pra assinar mesmo já assinado e pago

Response from developer

Lamentamos pelo inconveniente que você está enfrentando. Para que possamos te ajudar da melhor forma, pedimos por favor que entre em contato conosco pelo e-mail hola@fanatiz.com com os detalhes do seu caso.Assim poderemos revisar sua conta e te oferecer uma solução adequada o quanto antes.

Bad app and event worst customer service

Stream quality is consistently awful. Increased my subscription by %50 without notifying me. Contacted customer service and did not seem to care. Too bad, I closed my account and will be using another streaming service.

Bugs and bugs and bugs

If you can log in, you can watch some games so good luck with that. I had the front row plan which included Copa Sudamericana, but the app keep asking me to update my subscription… I logged out to check if it was a bug, but I got locked out. There was no way to log back in, not on the website, not on the app, not on the TV app. Keep in mind that I subscribed with my Apple ID for ease of use. So much for that. I just cancelled my subscription and I’ll start looking for an app with a better interface and user experience, and I suggest you do the same.
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Response from developer

Hi, thanks for sharing your experience.We’re really sorry to hear about the issues you’ve faced with access and your subscription. We understand how frustrating this situation can be.Please contact us at hello@fanatiz.com so we can review your case in detail and assist you further. We’re here to help.

Great for Ligue 1 by awful app

Please fix the full screen problem - it’s really annoying

Excellent

Hasta el momento no ha fallado, yo había calificado anteriormente sin probarla pero ahora un 10/10

Worst Streaming App in the Market. Apple should remove it from the App Store immediately!

If you cannot develop an application which you are able to see the minutes of the session and select the point you want to watch, then don’t even bother make it available here at the App Store. If you are trying to log in through a web browser, forget about it! The “Login” page has no section for you to input your email/password. Worst streaming experience ever!
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No good

Doesnt work. Login not possible

Response from developer

Hi! Sorry to hear you’re having trouble logging in. Please contact our support team at hello@fanatiz.com so they can assist you as soon as possible.

Lo peor

La peor aplicación q existe de deportes ,solo le quitan el dinero a las personas

No audio

Just paid to watch Colombia vs Australia and there’s no sound.