Last minute message saying I was removed from the game just shortly before it was supposed to star
The Plei team removed me from the game while I was already at the field waiting for the match to start! It’s not even clear why or how they decided to remove me. Then, as if they were doing me a favor, they suggested that I wait another 2.5 hours and go play at a different field. Seriously?
Last minute cancellations / Terrible customer service
Frequent last minute cancellations. App dgaf about users. You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.
And customer service is an AI chatbot that is as useful as conversing with a brick.
And customer service is an AI chatbot that is as useful as conversing with a brick.
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Terrible customer service
You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.
And customer service is an AI chatbot that is as useful as conversing with a brick.
And customer service is an AI chatbot that is as useful as conversing with a brick.
Legit and abundance of players
Super easy to reserve your spot, games always start on time, your playing time is guaranteed, abundance of players, waiting to fill in if a player cancels.
Why is this app requesting so much personal information
I’m not sure if this App is selling players’ personal information. Or if they follow PII regulations but why is a soccer app, a place that people go to find games requires to have your full name and date of birth. Maybe the year of your date of birth to verify that you’re indeed 18 years old. This is very suspicious to me as a player who uses the app. They’re also requesting for players’ state ID to verify themselves. Without letting them know they should redact address, ID number and other pertinent information if the player don’t know that they should redact their PII from the ID. The app is not letting the players know that they should. The app is collecting the players data over an unencrypted email (yahoo.com) without making players aware how their data will be used and disposed. The app needs competition and a governing body that make overarching rules that keeps the players in mind. There is only one app that service only 2 soccer plexes in the Montgomery area Airpark and Rockville Soccerplex. So the rules made by the facility owners disproportionately affects the players. Many times it seems rules are being made up without the players being made aware of them. The facilities owners does not care about their customers only their profit.
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