Plei | Pick Up Soccer Reviews: Is It Legit?

Customer Experience

Positive experience88.7% of reviews
Neutral1.6% of reviews
Negative experience9.7% of reviews

~ Based on 557 written reviews from the US App Store.

What users say about Plei | Pick Up Soccer

Is Plei | Pick Up Soccer Safe?

Plei | Pick Up Soccer appears safe based on user ratings. AppsHunter Safety Score for Plei | Pick Up Soccer is 97/100.

This assessment is based on 12,445 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
0.7% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 12,439 App Store ratings for Plei | Pick Up Soccer.

Is Plei | Pick Up Soccer Legit?

Plei | Pick Up Soccer appears to be a legitimate app. AppsHunter Legitimacy Score for Plei | Pick Up Soccer is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

Has fake ai users they upload to fill spots, change times without notice horrible customer service avoid at all costs. 0 stars if I could to be completely honest.

Good app

Looking for a pick up Plei app takes care of that. But do note. They tend to switch the times of your game without notifying you leaving you to not receive credits or refund you have to play on there schedule

Great app horrible cancellation policy.

Overall the app is generally great however while they cancel games when they see fit they allow operators to hold games in lightning and thunder taking no consideration of their customers safety.

Also, when people don’t show up there is no consequence.

While I generally support social play this app needs a lot of work when it comes to giving back credits etc.
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Too many bot players making you think there’s few spots left

This app used to be great when they just launched it, in time they found out how to scam ppl, there are so many bots when you look up a game making you think there’s few spots left and when you sign up 99% of the time the game gets cancelled LAST MINUTE so you can’t even sign up in other better apps like GoodRec therefore you can’t play football that whole day. Waste of your time.
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Your last update broke the app bruv

Fix please

Great concept

Solid concept but found some bugs throughout. Would be open to fixing it

Don’t Recommend

Unresponsive staff when contacting to become a host. I host games in my city and inquired to become one on here. What’s the point if nobody can participate and staff does not respond. What a shame

Last minute message saying I was removed from the game just shortly before it was supposed to star

The Plei team removed me from the game while I was already at the field waiting for the match to start! It’s not even clear why or how they decided to remove me. Then, as if they were doing me a favor, they suggested that I wait another 2.5 hours and go play at a different field. Seriously?

Last minute cancellations / Terrible customer service

Frequent last minute cancellations. App dgaf about users. You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.

And customer service is an AI chatbot that is as useful as conversing with a brick.
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Terrible customer service

You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.

And customer service is an AI chatbot that is as useful as conversing with a brick.

Legit and abundance of players

Super easy to reserve your spot, games always start on time, your playing time is guaranteed, abundance of players, waiting to fill in if a player cancels.

Why is this app requesting so much personal information

I’m not sure if this App is selling players’ personal information. Or if they follow PII regulations but why is a soccer app, a place that people go to find games requires to have your full name and date of birth. Maybe the year of your date of birth to verify that you’re indeed 18 years old. This is very suspicious to me as a player who uses the app. They’re also requesting for players’ state ID to verify themselves. Without letting them know they should redact address, ID number and other pertinent information if the player don’t know that they should redact their PII from the ID. The app is not letting the players know that they should. The app is collecting the players data over an unencrypted email (yahoo.com) without making players aware how their data will be used and disposed. The app needs competition and a governing body that make overarching rules that keeps the players in mind. There is only one app that service only 2 soccer plexes in the Montgomery area Airpark and Rockville Soccerplex. So the rules made by the facility owners disproportionately affects the players. Many times it seems rules are being made up without the players being made aware of them. The facilities owners does not care about their customers only their profit.
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$6 offer

Be careful booking your spot on the $6 hour pick up. The will make changes last moment to make you think your able to play with cleats and end up moving it to indoor. They will not refund you the money or give you a credit. Take your cleats and indoor shoes in case.

Kind of went downhill

Used to be one of the top players in Denver on this app but recently the locations they keep choosing for Denver are straight up terrible now hope they find some new facilities soon once that happens I’d probably switch back from good rec

Garbage

This app sucks doesn’t even use my location try’s to send 5-6 states where I stay

Cancel games

They always cancel your game even if its full try this app goodrec much better than this one

Plei Review

I recently started using this app after using Goodrec for a long time. Unfortunately the experience of that other app has began to fade and they restrict you from getting credit or money back if you cancel (due to any emergency) within the 24 hour window prior to a game you had joined. Plei however, has a very fair and generous credit/refund policy in which you can receive credit 5 or 6 hours prior to a game if they can find a replacement for you. They also have a ton more facilities available to you to choose from and cheaper prices. I can say I will be using Plei a lot more now.


UPDATE: 1 star!
This app does not respect peoples time! They constantly cancel games same day and change times last minute. Its either too close to rush hour/work times or too late at night. And then its too late to find an alternative game. Uninstalling and sticking to GoodRec
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Cannot sign up

I cannot get past onboarding. The input for entering your date of birth is not functioning.

Frank

This app is a scam. They change the game time after you book a specific time, and they also cancel games. I’m talking about both issues: a full game and they still do this. On top of that, they don’t have a phone number and they don’t solve the problem. I do not recommend this app for playing soccer — they are scammers.
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They always cancel games last minute

DON’T use it it’s a waste of time