Don’t Recommend
Unresponsive staff when contacting to become a host. I host games in my city and inquired to become one on here. What’s the point if nobody can participate and staff does not respond. What a shame
Last minute message saying I was removed from the game just shortly before it was supposed to star
The Plei team removed me from the game while I was already at the field waiting for the match to start! It’s not even clear why or how they decided to remove me. Then, as if they were doing me a favor, they suggested that I wait another 2.5 hours and go play at a different field. Seriously?
Last minute cancellations / Terrible customer service
Frequent last minute cancellations. App dgaf about users. You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.
And customer service is an AI chatbot that is as useful as conversing with a brick.
And customer service is an AI chatbot that is as useful as conversing with a brick.
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Terrible customer service
You will learn quickly that VERY OFTEN, the “organizers” will cancel a game you signed up for that is full, and then add it back in, but not add everyone who had originally signed up.
And customer service is an AI chatbot that is as useful as conversing with a brick.
And customer service is an AI chatbot that is as useful as conversing with a brick.
Legit and abundance of players
Super easy to reserve your spot, games always start on time, your playing time is guaranteed, abundance of players, waiting to fill in if a player cancels.
Why is this app requesting so much personal information
I’m not sure if this App is selling players’ personal information. Or if they follow PII regulations but why is a soccer app, a place that people go to find games requires to have your full name and date of birth. Maybe the year of your date of birth to verify that you’re indeed 18 years old. This is very suspicious to me as a player who uses the app. They’re also requesting for players’ state ID to verify themselves. Without letting them know they should redact address, ID number and other pertinent information if the player don’t know that they should redact their PII from the ID. The app is not letting the players know that they should. The app is collecting the players data over an unencrypted email (yahoo.com) without making players aware how their data will be used and disposed. The app needs competition and a governing body that make overarching rules that keeps the players in mind. There is only one app that service only 2 soccer plexes in the Montgomery area Airpark and Rockville Soccerplex. So the rules made by the facility owners disproportionately affects the players. Many times it seems rules are being made up without the players being made aware of them. The facilities owners does not care about their customers only their profit.
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$6 offer
Be careful booking your spot on the $6 hour pick up. The will make changes last moment to make you think your able to play with cleats and end up moving it to indoor. They will not refund you the money or give you a credit. Take your cleats and indoor shoes in case.
Kind of went downhill
Used to be one of the top players in Denver on this app but recently the locations they keep choosing for Denver are straight up terrible now hope they find some new facilities soon once that happens I’d probably switch back from good rec
Garbage
This app sucks doesn’t even use my location try’s to send 5-6 states where I stay
Cancel games
They always cancel your game even if its full try this app goodrec much better than this one
Plei Review
I recently started using this app after using Goodrec for a long time. Unfortunately the experience of that other app has began to fade and they restrict you from getting credit or money back if you cancel (due to any emergency) within the 24 hour window prior to a game you had joined. Plei however, has a very fair and generous credit/refund policy in which you can receive credit 5 or 6 hours prior to a game if they can find a replacement for you. They also have a ton more facilities available to you to choose from and cheaper prices. I can say I will be using Plei a lot more now.
UPDATE: 1 star!
This app does not respect peoples time! They constantly cancel games same day and change times last minute. Its either too close to rush hour/work times or too late at night. And then its too late to find an alternative game. Uninstalling and sticking to GoodRec
UPDATE: 1 star!
This app does not respect peoples time! They constantly cancel games same day and change times last minute. Its either too close to rush hour/work times or too late at night. And then its too late to find an alternative game. Uninstalling and sticking to GoodRec
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Cannot sign up
I cannot get past onboarding. The input for entering your date of birth is not functioning.
Frank
This app is a scam. They change the game time after you book a specific time, and they also cancel games. I’m talking about both issues: a full game and they still do this. On top of that, they don’t have a phone number and they don’t solve the problem. I do not recommend this app for playing soccer — they are scammers.
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They always cancel games last minute
DON’T use it it’s a waste of time
Non empathic
If you are an hour past the deadline to cancel your attendance for a game do not expect a refund. This company prefers to keep $13, instead of giving it back to their regular paying customers. With the bad economy and current situation going on with the world I would expect a little o more empathy regarding refunds.
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They don’t care
They don’t care about customers satisfaction. Their customers service it’s horrible and when you have a problem they can’t solve it. Ey but if for some reason have a problem with the payment they will text you instantly.
Poor UI
I used to be able to check out the soccer field locations on the map. Now the app makes it impossible to filter by location.
Will look for an alternative
Will look for an alternative
Fake Players On App
This app is really good and helpful when it comes to playing soccer. On a recent note I’ve realized they’ve started adding fake players to games to make it look more promising to other players in hopes of not joining a cancelled game. Twice I have joined a game with a plus one were they’re are only 3 spots left. After sign up only one spot should be free but once I’m confirmed magically two players leave at that exact moment and they’re still only 3 spots remaining. Kind of scummy practice and until I hear them acknowledge the fake players I won’t change my rating.
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Bad format
The format of game list is so bad. Unlike other popular soccer apps showing games line by line sorted by time, this app shows every single game with almost a full screen, sorted by location, which makes it way too complicated to find the right game. You have to scroll down the screen one by one to check every single game. Waste of time
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Horribles de sinvergüenzas, no le devuelven mi dinero
Los mensajes me están diciendo que el juego se cancela una vez que llegó al
Lugar porque ustedes no le pagan a la persona organizadora ni al dueño de las canchas, entonces me hicieron perder el viaje y la vez pasada que fui a jugar fútbol, también me estafaron ya que uno puede hacerse su partido gratis porque es una cancha pública, quieren estafar a la gente o qué, ya son dos cosas que me están haciendo las últimas dos veces que he ocupado su servicio, si no me dan soluciones, voy a calificar horrible esta aplicación que he tenido una pésima experiencia con ustedes, además de ser un Servicio carísimo, y lo peor de todo, es que me estafaron con el dinero, dos veces y no me lo devuelven
Lugar porque ustedes no le pagan a la persona organizadora ni al dueño de las canchas, entonces me hicieron perder el viaje y la vez pasada que fui a jugar fútbol, también me estafaron ya que uno puede hacerse su partido gratis porque es una cancha pública, quieren estafar a la gente o qué, ya son dos cosas que me están haciendo las últimas dos veces que he ocupado su servicio, si no me dan soluciones, voy a calificar horrible esta aplicación que he tenido una pésima experiencia con ustedes, además de ser un Servicio carísimo, y lo peor de todo, es que me estafaron con el dinero, dos veces y no me lo devuelven
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