Farm Burger User Reviews

What users say

Top reviews

Easy to use

Please start accepting gift cards on the app. Otherwise, it’s great!

App isn’t good anymore

This app used to work great but then they kept on changing it and now it’s really buggy. And then all of my rewards are gone. I used to be mama cow status or very close to it and now all of a sudden it’s completely erased.

Rewards

Ever since the app updated, I’m just earning points I can’t even use.

Bait and switch

They advertised receiving free basket of free fries for signing up in August, however when I signed up no rewards showed up for the fries. So you just end up getting baited in downloading the app and getting your data sold to a 3rd party company. Pathetic!

All time favorite

Great staff

Problematic

A little
Frustrated with the randomness of it working or not.

Decent app

Needs improvement on the order page to fit screen for different devices, but overall a decent application.

App crashes and constantly resets location

I don’t want to order from some store in Atlanta but it keeps resetting my store to that and shuts down mid order. This app is bad to the point of being unusable.

Made to Order

Farm Burger is top notch! Made to order burgers and super yummy sauces to go with the onion rings. Not your average burger place. ☮️

Farm Burger App

Forces you to add free toppings that are not free

Better Ordering but needs work

I have tried to use rewards for the past 2 months and they never work.

Response from developer

Thank you for providing this feedback. We would love to assist you with this matter and ensure you can place an order and use your rewards. Please reach out to our support team directly at: farmburger@thanx.com

best burger!

love this place!! soooo good! for the price, customer WINS!
soooo GOOD!!

Payment

I feel like I was forced into saving my card number to be able to complete my order. Is
My card number 100% protected from hackers?

Response from developer

Thank you for your feedback. We take security very seriously, and for that reason, have built our product so that we do not store your information anywhere in our system. When you link a card to the app, your card info is sent directly to Visa, MasterCard, etc. This is how you tell them to enroll you in our loyalty program. At no point do we ever see, know, or store your card number. This allows us to automatically detect transactions without adding any risk to you, and your card information never even touches our system.

App doesn’t work

Each time I order it says uh oh and can’t place any orders.

3 off coupon didn’t work

Signed up for the app and made my first order and. Didn’t get the 3 off not a big deal but that’s why u downloaded it

Easy

Very easy to use and very simple

Love this app

So easy to order and order previously ordered items.

No feedback

No feedback for the orders. My order was messed up.

Payment options need to be better

App isn’t too bad to build an order, but checkout needs improvement. If I’m ordering pickup, why is the minimum I can tip 15%? That needs a custom value. Additionally, the app needs to implement Apple Pay so I don’t have to keep entering my card details. I’m not storing my card with whatever backend system they use, and Apple Pay would be the most convenient for me.
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Farm burger

Love this place and love the great location