Farmers FCU User Reviews

Farmers FCU
Farmers FCU
Farmers Insurance Group Federal Credit Union

Customer Experience

Positive experience39.2% of reviews
Neutral11.8% of reviews
Negative experience49.0% of reviews

~ Based on 51 written reviews from the US App Store.

What users say

Is Farmers FCU Safe?

Farmers FCU appears safe based on user ratings. AppsHunter Safety Score for Farmers FCU is 96/100.

This assessment is based on 3,559 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 3,559 App Store ratings for Farmers FCU.

Is Farmers FCU Legit?

Farmers FCU is no longer available in the App Store. AppsHunter Legitimacy Score for Farmers FCU is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Just right

The FIGFCU app does everything I want in a professional way.

I’m really unhappy they’re retiring it.

Best Credit Union

Has great savings programs, super great customer service, I would not leave this banking institution

Review

Farmers Credit Union is great make it easier to transfer payment between accounts. I thank Farmers Credit for bring a great Credit union to work with.

Bug fixes

Touch ID never works

Horrible deposit function

When I deposit checks using the app they clear without the need to do a 2nd time 75 % of the time.

Trash, just like the CU

This app is a pile of hot garbage, just like the credit union. Routinely “cannot verify credentials” before I even enter them or the app even leaves the loading screen. Crashes consistently. This app is a perfect representation of the ineptitude of the credit union overall. What a joke.

No branches near me

I love farmers insurance group Federal credit Union however the closest branch to my house is 47 miles away which makes it really inconvenient when there is a large transaction to make. Even the shared branches will not do it. This credit union needs more branches in more places.

Face ID not working

The Face ID stopped working a few months ago and won’t turn back on :/

Unable to open

Every time there is some sort of up update I am unable to open the app.

Good App but takes forever to adapt new updates

I’m pleased with the credit union for years but the app takes forever to release updates to new Apple Beta Version. (Right now app is useless)

Also there’s many lost features like transfer to other members, your routing and account numbers, full statements. It’s need a lot of work

Response from developer

Thanks for your feedback. I apologize for the slow releases. We are working on big changes with the app and will use your review to make improvements to it. Thank you for sticking with us! -Christina

Zelle partnership???

Ever since FIFCU supposedly partnered up with Zelle, I can no longer use the Zelle app (for receiving/sending money) it send me directly to the FIFCU app where I’m able to do nothing but see my balance and credit score. Can we please get this resolved desperately!!!!

Response from developer

Sorry that you're having trouble with our app and Zelle. We would love to help. Please give us a call at 800.877.2345, ext. 6644, so we can troubleshoot. Thanks! -Christina

App not working properly

We are unable to see our accounts on the app. When you select the accounts tab on the app it pulls up the quick links. The app had worked until sometime recent.

Response from developer

So sorry to hear that you can't see your accounts. We can help! Please give us a call at 800.877.2345, ext. 6644. Thanks! -Christina

Good app and need help with Zelle

The app is good and easy to use. I only deposit by going to a bank so can’t rate depositing from the app. I would give 5 stars but I don’t know how to connect to Zelle on the app. Please help!

Response from developer

Thank you for rating our app and sharing your feedback! To add Zelle you just need to sign up. It only takes a few minutes. Please visit figfcu.org/zelle or call us at 800.877.2345, ext 6644, for instructions. Thanks! -Christina

Depositing is too complicated

I think taking the photos should be easier, and you shouldn’t have to keep selecting the account u want to deposit in if you have multiple checks

Response from developer

Thank you for reviewing our app. We're always working on making it easier to use so we appreciate your feedback! If we can help answer any other questions about the app please give us a call at 800.877.2345, ext. 6644. Thanks! -Christina

Slow

Such a slow app. You guys need to improve this please

Does not work with ios14

Updated my phone’s operating software and can no longer log on...

iOS 14

Is it ready??

The Needs of an Agency Owner

Thank you for understanding how the cash flow of an insurance agency owner works. You have provided loans to our family that have allowed us to purchase our dream home. You have helped my business needs for cash flow and you are easy to work with. I really like John Stevenson.

Response from developer

Hi, I am happy to hear that we've met your financing needs! We love being the Credit Union for your business and family. Thank you for reviewing us! -Christina

Crap

I have yet to be able to receive the money from my Zelle account that I can no longer get into. So...now I have no money in my checking.

Zelle

I can’t seem to find Zelle in the app despite being advertised...