UI changes
"Ruined a once-great minimalist email client with forced, unwanted UI bloat. The new update arbitrarily chunks your message list into separate groups with obnoxious, redundant headers, destroying a clean chronological workflow. If you try to disable the separate grouping to fix the visual clutter, it dumps your pinned messages back into the regular message stream—rendering the pin feature completely useless. Users chose Fastmail for speed, efficiency, and a clean interface, not for forced visual segmentation and feature creep that nobody asked for. Fix this immediately by giving us a clean, non-intrusive way to keep pinned messages at the top without cluttering the entire inbox."
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Fast and Reliable
Been using it for years. Worth the money for me. I prefer it to the GMail app which I also use. Private and pretty secure. No ads. Multiple aliases. Great overall experience.
Multi-column turd
The newest version of the Fastmail app has moved to some sick multi-column mode, which leaves about 15 characters wide of your email for you to read if you hold an iPad in portrait mode (which I have since the first iPad).
Avoid upgrading if you can. The version shipped in late August 2026 is a turd.
Avoid upgrading if you can. The version shipped in late August 2026 is a turd.
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im spoiled now
I'm almost mad that Fastmail is so good, like, why can't every email website be like this? it just does what it's supposed to do. period.
100% happy and impressed!
I've been a Gmail user FOREVER. However I ONLY use it to send mail from my own custom domains. That process has always been a bit janky at best but I had it working. Then I read that they are getting rid of the "send as" alias feature for free accounts. Even workspace accounts are somewhat more limited than I liked. Down the rabbit hole I went. Someone recommended Fastmail, so I started researching and experimenting along with several other solutions including just using the email service I could have with my web host since I already pay for that anyway.
The more I dove into Fastmail the more impressed I was. I loved everything about it. It just feels smoother, better, more elegant, customizable, and well thought out in every way. I was going to wait and see if/when my Gmail aliases stopped working before jumping to another service, but after dipping my toe in, I just made the jump yesterday. Now all my domains are here and it feels like home. The whole process was easy. Importing all my mail, contacts, filtering rules, and domains. Syncing my contacts with my iPhone. GREAT documentation on everything including setting up the DNS records at Cloudflare. Hopefully I never need to switch again because Fastmail absolutely rocks. Just really, really impressed. I haven't even had to deal with support yet to find out how that is.
The more I dove into Fastmail the more impressed I was. I loved everything about it. It just feels smoother, better, more elegant, customizable, and well thought out in every way. I was going to wait and see if/when my Gmail aliases stopped working before jumping to another service, but after dipping my toe in, I just made the jump yesterday. Now all my domains are here and it feels like home. The whole process was easy. Importing all my mail, contacts, filtering rules, and domains. Syncing my contacts with my iPhone. GREAT documentation on everything including setting up the DNS records at Cloudflare. Hopefully I never need to switch again because Fastmail absolutely rocks. Just really, really impressed. I haven't even had to deal with support yet to find out how that is.
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Glad I switched back
I had a Fastmail subscription many years ago. After having issues with my current email hosting service I decided to switch back. Everything has improved significantly. Love the dedicated apps, migration feature and generous storage. Definitely recommended.
UI issue
Great service and app normally but the recent update has now made the UI scaling really tiny and fonts are really small! Can’t see any setting to chane this beyond selecting their font or the system font which makes no difference to scaling.
It just works
The app is a joy to use, with an excellent polished UI and a general lack of clutter.
It’s a great example of an app that does what it needs to do, very well, in an unobtrusive way.
Using the separate Apple Mail and Calendar apps now feel like a backwards step - well done!
It’s a great example of an app that does what it needs to do, very well, in an unobtrusive way.
Using the separate Apple Mail and Calendar apps now feel like a backwards step - well done!
Switch to Fastmail. You won’t regret it
Fastmail has tons of flexibility and features, but does a great job of staying out of your way. And being able to reach out directly to real humans for support is incredible. Plus, having masked emails built in, custom aliases, and unlimited(!!) custom domains and catch-all addresses is unlike ANY other email provider that I’m aware of. And trust me, I’m aware of almost all of them.
The company is employee/owned, so no mega-corps here. Plus, according to job listings on their website, their support staff is unionized, which is awesome!
As far as alternatives are concerned, Gmail and others scan your emails for targeted advertising, which is just not good. Plus, they’re the incumbent, so they haven’t had to meaningfully innovate in over a decade.
Proton advertises end to end encryption for your emails, but that’s only really true when you email another proton user. At that point, just use Signal; it’s WAY better. Fastmail has a whole blog post on this topic. Plus, Proton’s CEO has said some… politically unaware? questionable? things in recent years.
The company is employee/owned, so no mega-corps here. Plus, according to job listings on their website, their support staff is unionized, which is awesome!
As far as alternatives are concerned, Gmail and others scan your emails for targeted advertising, which is just not good. Plus, they’re the incumbent, so they haven’t had to meaningfully innovate in over a decade.
Proton advertises end to end encryption for your emails, but that’s only really true when you email another proton user. At that point, just use Signal; it’s WAY better. Fastmail has a whole blog post on this topic. Plus, Proton’s CEO has said some… politically unaware? questionable? things in recent years.
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Solid, reliable, and not big tech spy
I have been using for 4 years now, it is great alternative to g33mail and 0utL00k 👍👍
No option to change tiny font size
I like Fastmail but the font size on iPhone is tiny and there is no setting to change this. And it does not respond to font size changes in system. It’s not good.
UI - readability issues in many areas
On mobile - I had to configure iOS (Apple mail - which I wanted to get away from!) to get my email instead of their app bc of all the font inconsistencies that made it too hard to read and compose email.
Bugs with fonts on desktop as well. Font sizes change suddenly without any way to fix it.
No word search once you are inside an email - weird.
Calendar - my scheduling is in serious danger bc you cannot tell what month you are in - on both mobile and desktop. Cannot tell if there is any rhyme or reason to their choices.
I don’t know what they were thinking. Readability should be the priority and they have not done that.
The one time I reached out to support to report a bug the support person framed it as a preference which was dismissive and disingenuous. I don’t think I will want to spend more time reporting issues when it just goes into a void.
Bugs with fonts on desktop as well. Font sizes change suddenly without any way to fix it.
No word search once you are inside an email - weird.
Calendar - my scheduling is in serious danger bc you cannot tell what month you are in - on both mobile and desktop. Cannot tell if there is any rhyme or reason to their choices.
I don’t know what they were thinking. Readability should be the priority and they have not done that.
The one time I reached out to support to report a bug the support person framed it as a preference which was dismissive and disingenuous. I don’t think I will want to spend more time reporting issues when it just goes into a void.
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Better than iOS mail app
Love the app, it very quickly replaced the default mail app for me. Great service, reasonably priced, and does everything I could want and more.
The masked email address feature is top notch and easily worth the fee alone if it weren’t for everything else you get.
The masked email address feature is top notch and easily worth the fee alone if it weren’t for everything else you get.
why?
why would you jerks ever log me out of my email?
was traveling and didn’t have my password with me…
caused a lot of issues for me
was traveling and didn’t have my password with me…
caused a lot of issues for me
Great service, terrible mobile app
It seems that no one at Fastmail uses the iOS App. I hope one day you folks create a native app, because the service is great but the app is unfortunately buggy and clunky, and there is no other option with all the Fastmail features available.
Best Provider Out there
Fast, private, and dead simple. No ads or tracking that I can notice just a blazingfast inbox that handles custom domains and aliases flawlessly. Best email switch I’ve made
Finally an Email Service Focused on Email
After using Microsoft 365 and iCloud+, I switched everything to Fastmail for my personal and business domains, and honestly it has been a great experience. The app is extremely fast, clean, and focused without all the extra clutter and upselling. Email, contacts, and calendar sync perfectly between my iPhone and Mac.
I also really like that Fastmail feels simple but still very powerful. Push notifications are instant, the interface is clean, and managing custom domains was much easier than expected.
A lot of reviews here complain about things that honestly haven’t been an issue for me. If you want a professional, privacy-focused email service that just works reliably, Fastmail is excellent.
I also really like that Fastmail feels simple but still very powerful. Push notifications are instant, the interface is clean, and managing custom domains was much easier than expected.
A lot of reviews here complain about things that honestly haven’t been an issue for me. If you want a professional, privacy-focused email service that just works reliably, Fastmail is excellent.
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Launches to black screen A LOT
This app is overall good, but it launches to a black screen A LOT. I have to kill the app entirely and re-open it for it to load. Please resolve this, it’s pretty frustrating.
The best Email service yet
I switched to Fastmail to help me see the important mail through all the junk.
I added rules to classify mail as it comes in. Fastmail uses Sieve for its rules engine. It does things that Outlook/Exchange can’t do.
Fastmail search works far better than Outlook and it is very fast.
Fastmail support is excellent.
I added rules to classify mail as it comes in. Fastmail uses Sieve for its rules engine. It does things that Outlook/Exchange can’t do.
Fastmail search works far better than Outlook and it is very fast.
Fastmail support is excellent.
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Clean, reliable email app with room to improve
Fastmail is a solid, privacy-friendly email app that feels simple and focused. It works well for daily email, has a clean design, and is less distracting than many big email apps. I like that it feels made for people who actually want control over their inbox. My main complaint is that some settings and advanced features can feel less polished or less intuitive than Gmail or Apple Mail.
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