Overall pretty good
User Beware - Security and Privacy Issues
Most concerning is that after deciding to end my trial because of all the technical issues, I found that it does not have a log out option, a user account option, or a clear my data option.
The app pulls in fitness data from “integrations” but it doesn’t push.
The watch integration is non-existent. It only pulls data from an activity you run with the native watch app. So, if you are working out at the gym and don’t have your phone on you, but want to check your zones and points on your watch, you can’t.
After ending a workout and closing the apps the workouts continue to run on the background.
If you use any other fitness app or workout system, this app doesn’t sync any of that data. (Ex: strava, or f45, etc.)
Finally, I signed up for the trial, never selected to to be billed for the yearly subscription, and yet I was billed for the yearly subscription instead of monthly. No response from their support team.
Based on this, my guess is it was pushed live as a “get-rich-quick” tactic by the developers and then sells the data harvested. The developers are likely counting on you not noticing the $4 a month charge.
Garbage
Fat burn App
Response from developer
Awesome to hear Gary, thanks for the review! We love user feedback, let us know how we can improve! support@pkfitness.com
Amazing APP
Response from developer
We appreciate the review! Love hearing how the app is helping you stay focused and achieving your objectives! support@pkfitness.com
Fantastic App.
Update: Immediately crashes in 17.2/15 Pro Max
Alex has been an absolute pleasure in helping to resolve my issue. Back in the game and loving the dashboard aspect. Cheers 🥂🥂🙃
Edit: Loved it previously to upgrading, now it immediately crashes.
Response from developer
Glad we could get you working well again!
Great app for weight loss!
Response from developer
Thanks for the review! We love user feedback, how can we improve? support@pkfitness.com
Would have been 5*
However, it doesn’t seem to work with family share, so my wife and I are both expected to pay a subscription.
I have emailed support twice, but received no reply in 3+ weeks.
It is for that reason that I have only given 2*, app is great but support is poor.
You need to sort this.
Response from developer
Hey FatBurnerUK, Our app does indeed work with Family sharing. Send us an email at support@pkfitness.com or give us a call at 626-335-6520 M-F 8am - 6pm PST. We would be happy to help you get sharing working. support@pkfitness.com
Immediately crashes in 17.2/15 Pro Max
Response from developer
Hi Jae, Is the latest update working well for you? support@pkfitness.com
idk
Response from developer
The second line in the app description is: "Use with your Bluetooth heart rate monitor or your Apple Watch to see real-time FAT BURN for every workout" Not sure how to make it clearer that you need heart rate for the Fat Burn app to function which means you need an Apple Watch or Bluetooth heart rate monitor. If you have any suggestions, please let us know. It's a bummer to download an app that you are not able to actually use, we get it.
Double counting
Response from developer
Reach out to us at support@pkfitness.com and we can help you figure out whats going on.
Helped me throughout my weight loss journey!
Response from developer
Thank you for the review!
Finally!
Response from developer
Thank you for the review! support@pkfitness.com

