Broken App
Creating an account on this app doesn’t work. No instructions why it didn’t work, just doesn’t work.
What good is an app that doesn’t have a functioning payment portal?
Try to order Fatburger on skip? Add up to $5 on each item.
Try to pay for pickup on the Fatburger app? Hot pay and get kicked back to your order with no confirmation, no error, no indication that the payment did not go through.
Useless. Great burgers. Garbage app.
Try to pay for pickup on the Fatburger app? Hot pay and get kicked back to your order with no confirmation, no error, no indication that the payment did not go through.
Useless. Great burgers. Garbage app.
Doesn’t work on new iOS
Won’t do a thing.
Proceed with Caution
I'm amending my review. After my initial complaints to Fatburger, they looked into it and apparently it wasn't hidden fees or anything, the problem was some of the menu item prices were loaded incorrectly. They have resolved the issue at my Fatburger location.
If you use this app, just be cautious of the prices and make sure you aren't paying more than the in-restaurant prices.
Bumped up the score to 2 stars, because we should be able to use restaurant apps with confidence. And this one lacks that at this point. But at least they fixed my issue.
Original Review: I ordered pick-up with this app for the first time today. 2 meals in total.
When I went in to pick up my food, i noticed the prices on the sign board were cheaper. I asked the manager and he said that Farburger app probably charges more because the company that runs it charges customers more.
In total, my order cost me $7.38 more just for the "privilege" of using the Fatburger app to order pick-up.
That extra "fee" is not worth the convenience of ordering ahead and I will not be using the Fatburger app again for ordering food. What could have been a convenient way to order more Fatburger ended up being a deterrent. Shame on Fatburger for treating customers this way!!
If you use this app, just be cautious of the prices and make sure you aren't paying more than the in-restaurant prices.
Bumped up the score to 2 stars, because we should be able to use restaurant apps with confidence. And this one lacks that at this point. But at least they fixed my issue.
Original Review: I ordered pick-up with this app for the first time today. 2 meals in total.
When I went in to pick up my food, i noticed the prices on the sign board were cheaper. I asked the manager and he said that Farburger app probably charges more because the company that runs it charges customers more.
In total, my order cost me $7.38 more just for the "privilege" of using the Fatburger app to order pick-up.
That extra "fee" is not worth the convenience of ordering ahead and I will not be using the Fatburger app again for ordering food. What could have been a convenient way to order more Fatburger ended up being a deterrent. Shame on Fatburger for treating customers this way!!
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VM
Doesn’t work. Says it’s processing, but checkout doesn’t work for ApplePay or credit card. Very frustrating.
