Unauthorized Charge & No Customer Support
This is unacceptable. A company should never ignore customers after taking their money. I am disputing this charge with my bank and cannot recommend this app to anyone. Use at your own risk.
Paid $9.99 and still fax isn’t going through
FM
Doesn’t work
Rosanna
My First Fax Failed & Kept saying the Line was “Busy” I tried several times & Several times I Called the Fax line & it IMMEDIATELY Beeped & Waste of Money & Will be Calling Apple for a REFUND!!
Response from developer
Dear Rosanna, we’re very sorry for the inconvenience and frustration you experienced. We recently had some minor technical issues that may have affected fax sending, but they have now been resolved. Please update the app to the latest version, as this is critically important for proper performance and successful fax delivery. Regarding the “busy” line message, this can also happen when the recipient’s fax line is unavailable or not accepting the transmission at that moment. Please try again after updating the app. If you still experience any issues, contact our support team with the details of your attempted fax so we can review the case and assist you further. For any billing or refund request, please contact Apple Support directly, as App Store purchases and refunds are handled by Apple.







