Scam
This app is a scam. Their description says get started for free and send a fax for free before subscription but it’s not true. You can’t do anything on this app without paying an excessively high amount of money and they steal data which is why they present that scam gimmick upfront trying to get you to first input all your info then put a pay wall barrier and predate against those consumers info. This app should be taken down off the apple App Store.
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SCAM SCAM SCAM! BE AWARE!!
I subscribed to this fax app expecting a reliable service, but my experience was extremely disappointing. Although I carefully scanned and submitted clear documents, the recipients reported that the faxed copies were blurry and difficult to read multiple times. This defeats the primary purpose of a fax application.
What made the experience even more frustrating was that the app stopped functioning properly two days before my subscription was supposed to expire. It repeatedly disappeared from the screen and closed unexpectedly, making it impossible to use the service I had already paid for. As a result, I was left without a working fax solution and had to look for an alternative app.
Based on my experience, I cannot recommend this application. The poor document quality, reliability issues, and problems occurring just before the subscription period ended left me feeling that I did not receive the service I paid for. Complete SCAM!!! I wish there was a ZERO star for this app!
What made the experience even more frustrating was that the app stopped functioning properly two days before my subscription was supposed to expire. It repeatedly disappeared from the screen and closed unexpectedly, making it impossible to use the service I had already paid for. As a result, I was left without a working fax solution and had to look for an alternative app.
Based on my experience, I cannot recommend this application. The poor document quality, reliability issues, and problems occurring just before the subscription period ended left me feeling that I did not receive the service I paid for. Complete SCAM!!! I wish there was a ZERO star for this app!
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It won’t allow me to hit done so that I can send
Ridiculous
Not clear
The app faxes didn’t come clear and was very sketchy at times! I purchase a one time use and now the app keeps popping up in my phone asking for payment! I deleted it two days after my attempt to use it!
It works…. However read this before you buy
I tried this app and, technically, it does send faxes as advertised. However, there are serious business practice and privacy concerns.
After purchasing the $19.99/year plan (do not pay more than this), the company automatically assigned me an international fax number—and worse, it appears this number was previously associated with a doctor. As a result, I began receiving confidential medical faxes that clearly were not intended for me.
I immediately contacted customer support to report the issue and requested a domestic number, explaining the seriousness of receiving private information. Customer support (“Mia”) informed me that the only way to get a new number was to repurchase the subscription, despite the fact that I had been a paid customer for only about 10 days.
This response demonstrates a lack of concern for user privacy, basic business ethics, or customer service. At $7.99 per week for their advertised service, the priority appears to be extracting more money rather than correcting a legitimate and serious issue.
The App Store is full of fax app alternatives. I strongly recommend choosing one of them instead.
After purchasing the $19.99/year plan (do not pay more than this), the company automatically assigned me an international fax number—and worse, it appears this number was previously associated with a doctor. As a result, I began receiving confidential medical faxes that clearly were not intended for me.
I immediately contacted customer support to report the issue and requested a domestic number, explaining the seriousness of receiving private information. Customer support (“Mia”) informed me that the only way to get a new number was to repurchase the subscription, despite the fact that I had been a paid customer for only about 10 days.
This response demonstrates a lack of concern for user privacy, basic business ethics, or customer service. At $7.99 per week for their advertised service, the priority appears to be extracting more money rather than correcting a legitimate and serious issue.
The App Store is full of fax app alternatives. I strongly recommend choosing one of them instead.
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Another bait and switch
There are zero free options with this app. Total scam.
Can’t receive
I contacted customer support but nothing. I am unable to receive faxes cause it states no toner which is odd for a app, should automatically be in there for me to see. Waste of a subscription if it is not fixed, I’ll find a app that works all around.
Not fast
Not fast
Scam app? Sneaky pricing
Never knew my attempt at trying to do one “free” fax in Feb 2024 would lead to being charged $7.99 per WEEK since then.
I didn’t catch it until a week ago, as it was mixed in with other Apple Digital Services.
I never used the app but was charged $750 over the last almost 2 years!
Apple is sorry that it happened and is willing to refund a measly $60, but is investigating as to how this could have happened with one of their approved vendors.
Apple is also trying to find the document that says I agreed to this, which I would never have knowingly signed.
Who would pay for that much faxing, which is obsolete these days?
Bad on me for not unraveling Apple Digital Services earlier, but worse on the app developers, Apple, and Chase Visa for letting this get through!
Chase is investigating as well, but I’m considering legal action to get ALL my money refunded, or someone needs to show me an authorization document where I approved the subscription.
Looks like an underhanded scam to me!
Reaching out to the developer this week to see if they’ll make this right.
I didn’t catch it until a week ago, as it was mixed in with other Apple Digital Services.
I never used the app but was charged $750 over the last almost 2 years!
Apple is sorry that it happened and is willing to refund a measly $60, but is investigating as to how this could have happened with one of their approved vendors.
Apple is also trying to find the document that says I agreed to this, which I would never have knowingly signed.
Who would pay for that much faxing, which is obsolete these days?
Bad on me for not unraveling Apple Digital Services earlier, but worse on the app developers, Apple, and Chase Visa for letting this get through!
Chase is investigating as well, but I’m considering legal action to get ALL my money refunded, or someone needs to show me an authorization document where I approved the subscription.
Looks like an underhanded scam to me!
Reaching out to the developer this week to see if they’ll make this right.
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Response from developer
Hi, thanks for review! It sounds like you've had quite a challenging experience with the app and the unexpected charges. We truly appreciate you sharing your concerns, as it helps us understand the situation better. Your feedback is important, and we take matters like this seriously. We'd like to investigate this issue further, so please contact us at support@fax-app.com with "App Store review" in subject and we'll reply promptly. Regards, the Fax Team
Verses
All conservatives get this message we need help need money back money to save the president liberals are going after Trump can’t hold house please send money in
They charge 9.99 per week
It’s an actual scam
Anj
This app is misleading. It is not a free service. I added information only to get to a screen that asked for payment.
Das Fax ist angekommen aber das Inhalt nicht ich habe Umsonst 10 Euro für 1 Woche bezahlt
Das Fax ist angekommen aber das Inhalt nicht ich habe Umsonst 10 Euro für 1 Woche bezahlt
Response from developer
Hi, thanks for review. We're sorry to hear that the fax arrived, but the content was incorrect. We greatly appreciate your feedback and would like to investigate this issue further. So, please contact our support at support@fax-app.com with "App Store review" in subject and we'll reply promptly. Best regards, the Fax Team
Not free
Ta not free tried to charge me $10 to fax on document
NOT FREE
I guess free doesn’t actually mean free anymore. Disappointing
Pay to play
You couldn’t at least make the first fax free?
NOT FREE
The app waits until you are all set up and ready to send your fax to notify you that is not a free service. Cheapest option is 9.99 for a week. I just need to send one fax!
Works as advertised
Good product when have need to send fax
Arnaque
Ils disent gratuit mais il faut payer à l’envoi, ont a 3 jours gratuit MAIS avec un abonnement, c’est de la fausse représentation.
En résumé c’est de l’arnaque.
En résumé c’est de l’arnaque.
Scam...beware..DO NOT PAY FOR IT
They deducted over $200 from my account and have refused to reverse or refund it. I canceled the subscription less than an hour after downloading the app, while the free trial was still active. This is a scam. The app is poorly designed, has no customer support, and once you subscribe, they take your money and insist it’s non-refundable. Beware
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