FAX from iPhone・Send doc・Faxer User Reviews

Customer Experience

Positive experience34.6% of reviews
Neutral4.5% of reviews
Negative experience60.8% of reviews

~ Based on 355 written reviews from the US App Store.

What users say

Is FAX from iPhone・Send doc・Faxer Safe?

FAX from iPhone・Send doc・Faxer appears safe based on user ratings. AppsHunter Safety Score for FAX from iPhone・Send doc・Faxer is 96/100.

This assessment is based on 15,988 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 15,988 App Store ratings for FAX from iPhone・Send doc・Faxer.

Is FAX from iPhone・Send doc・Faxer Legit?

FAX from iPhone・Send doc・Faxer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FAX from iPhone・Send doc・Faxer is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

환불이 안돼요..

쓰지도 않고 구독 후 바로 취소했는데 환불 칸으로 안 넘어가져요

Response from developer

안녕하세요! 구독 취소는 App Store를 통해 진행되며, 다음 링크의 절차를 따라주시기 바랍니다: https://support.apple.com/HT202039 환불 요청 또한 App Store에서 직접 처리됩니다. 자세한 내용은 다음 링크를 참조해 주세요: https://support.apple.com/HT204084 Faxer를 이용해 주셔서 감사합니다! Liam S.​​

Easy to use

overall this app was easy to set up and use, I faxed my documents without any problem. The only downside is it can be expensive to maintain weekly or year-round but the $.99 trial period was greatly appreciated

Hier wird man betrogen

Wenn man nicht gleich ein Abo für 9.99 Abschlüssen will, wird ein Probeangebot für 0.99 angeboten. Pustekuchen hier wird trotzdem der volle Preis iHv 9.99 abgebucht. Das sind Betrüger. Nun ist man nach meiner Rezension auch noch so unverschämt und erzählt etwas von Missverständnis. Es wurde kein Abo verlängert. Es wurden für 1/2 Tag anstatt des Probeabos der volle Preis abgebucht. Betrüger SCAM
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Response from developer

Hallo! Es tut uns leid, falls es zu Missverständnissen bezüglich unserer Abonnements gekommen ist. Bitte beachten Sie, dass sich Ihr Abonnement nach Anwendung des Aktionspreises automatisch zum regulären Preis verlängert. Das Einführungsangebot gilt ausschließlich für Neukunden, die dieses Produkt noch nicht genutzt haben. Falls Sie bereits ein Abonnement hatten, das gekündigt wurde, ist das Einführungsangebot nicht anwendbar. Vielen Dank für Ihr Verständnis! Liam S.

Frais

Ce n’est pas gratuit

구독취소

사용하고 4만4천원 한달 결제했는데 다시 구독 취소하고싶습니다

Response from developer

안녕하세요! Faxer를 사용해 주신 좋은 경험을 공유해 주셔서 감사합니다. Faxer의 자동 갱신 구독 관리는 App Store에서만 가능하다는 점을 다시 한번 알려드립니다. 구독 취소 방법에 대한 자세한 내용은 다음 링크를 참조해 주세요. https://support.apple.com/HT202039 저희 앱을 이용해 주셔서 감사합니다! Nadia S ​

구독취소

급하게 사용할일이있어서 구독취소하려니 방법을모르겠네요 구독취소좀 부탁드립니다

Response from developer

안녕하세요! Faxer를 사용해 주신 좋은 경험을 공유해 주셔서 감사합니다. Faxer의 자동 갱신 구독 관리는 App Store에서만 가능하다는 점을 다시 한번 알려드립니다. 구독 취소 방법에 대한 자세한 내용은 다음 링크를 참조해 주세요. https://support.apple.com/HT202039 저희 앱을 이용해 주셔서 감사합니다! Nadia S ​

👍

Besser als gedacht. Nur viel zu teuer. Deswegen werde ich es nur beim ausprobieren belassen.

Response from developer

Hallo! Vielen Dank für Ihr Feedback. Wir hoffen, Ihnen gefallen die App und ihre Funktionen! Sollten Sie einmal Hilfe benötigen, kontaktieren Sie uns gerne über das Kontaktformular in den Einstellungen. Wir wünschen Ihnen einen schönen Tag! Liam S.

助かりました

とても使いやすくて、確実に届けてくれます。

Response from developer

こんにちは!フィードバックありがとうございます!Faxerをお楽しみいただけているとのこと、大変嬉しく思います。皆様のご支援に感謝いたします。今後もアプリの改善に努めてまいります。Nadia S.

Charges money and does not let you manage account in app or site

Even though I never sent a fax, I’m repeatedly charged. There’s no way to cancel

Actually helpful, fair and functional!

This app will hit you with a $12 subscription fee if and as soon as you want to fax something BUT offers a week trial at $0.99 to try it out which is really great for a customer like me who literally has one fax to send and would not likely ever use the service again, certainly not consistently. I am so grateful and pleased they offer this trial as they get a dollar, I get to fax my very few documents and then we can go our separate ways. Just thanks to the developer for offering that affordable and fair option. Truly rare and decent conduct these days.
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Response from developer

Hi! Thank you for using Faxer. We appreciate hearing that you have enjoyed using our app. Your feedback is essential to us, as it inspires us to continue delivering an amazing user experience. Liam S.

使用にはいくつか注意点

このアプリではなくWEBから使用。初回無料の表記に注意してください。
実際には3日間180円の有料体験が始まり、その後月額2980円に移行する仕組み。解約ページが通常のメニューにはなく、非常に見つけにくい。アプリでも解約にはひと手間かかる模様。

Response from developer

​​ こんにちは!弊社のサブスクリプションプランに関して誤解が生じており、申し訳ございません。ご希望のプランを選択後、該当する料金が請求されますのでご了承ください。ご不明な点がございましたら、設定メニューの「お問い合わせ」フォームからお気軽にお問い合わせください。喜んでお手伝いさせていただきます。なお、Faxerの自動更新サブスクリプションはApp Storeからのみ管理できることを改めてお知らせいたします。サブスクリプションのキャンセル方法については、こちらのリンク(https://support.apple.com/HT202039 )Rose L.

Sagt einem erst dass es was kostet wenn man schon alles gescannt und eingerichtet hat

Fühle mich um Lebenszeit betrogen - ansonsten wäre das Ding schon gut, aber der Abo-Preis ist 9,99 € pro Woche übelst übertrieben. Fazit Blendung, Wucher und Bauernfang. Schade.

Response from developer

Vielen Dank für Ihren Kommentar. Wir entschuldigen uns für etwaige Missverständnisse. Mit unserer App können Sie Ihre Dokumente kostenlos scannen. Ein Abonnement ist nur zum Versenden gescannter Dokumente erforderlich. Wir freuen uns über Ihr Feedback und setzen uns dafür ein, für alle zugängliche Optionen anzubieten. Vielen Dank für Ihr Verständnis. Rose L.

Cannot cancel

You cannot cancel this app. Trying to cancel in the app takes you back to setting screen and searching tells you to visit the App Store which gives no information on cancellation

Not happy with this at all

Why does it keep changing my fax number, I’m waiting for a fax back and have given the fax number advised, this number has changed several times now! every time I check to see if I’ve had a reply fax, my fax number is different… where will my fax response be sent???
I’m paying a weekly subscription for rubbish… would not recommend
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Perfect

This was perfect for a quick affordable fax

Senate facts for the first time

The facts was extremely easy to use

구독취소 환불

결제까지 되어버려서 아직 사용을 안 했는데 구독 취소해도 환불이 안 되네요. 환불 넘어가니까 메일로만 진행되던데 어떻게 해야하나요?

Response from developer

​안녕하세요! 리뷰를 남겨주셔서 감사합니다. 더 나은 서비스를 제공해 드리기 위해 설정 메뉴의 "문의하기" 양식을 통해 연락해 주시면 감사하겠습니다. 최대한 빠른 시일 내에 답변드리겠습니다. 연락 기다리겠습니다! Nadia S.

Fax impossible à envoyer

J’essaie d’e voyer mon fax et malheureusement comme l’application est étrangère les réceptions sont impossible

Response from developer

Bonjour ! Nous sommes désolés d'apprendre que vous rencontrez un problème avec Faxer. Veuillez nous contacter en remplissant le formulaire « Nous contacter » dans le menu Paramètres et en décrivant le problème rencontré. Nous examinerons votre problème. Nous sommes impatients de vous aider. Nadia S.

So fast and easy!

So happy with this app,, I needed to send the govt some documents and wow this app took care of it in minutes and with good quality

いま?

スキャンがいまいち

Response from developer

こんにちは!ご意見をお寄せいただき、ありがとうございます。なお、ご投稿いただいた評価とレビューの内容が一致しておりません。アプリの改善に大いに役立ちますので、評価を更新していただけますと幸いです。よろしくお願いいたします。 Lucy M.