Not free
I selected this app as I understood it offered a few free pages, but it doesn’t. You have to dig deep into the app to find the option for free pages and then it has you enter your phone number for a confirmation text, which never arrives.
Business Lady
Fax plus makes the ability to fax important papers from anywhere using your cellphone. Easy, convenient, and very affordable.
Facile à utiliser
Facile à utiliser car bien développé et nous recevons une notification d’envoie.
Beware: Cancelling Through Apple May Not Stop the Charges
I subscribed to Fax.Plus in April because I needed to receive a single fax. I subsequently cancelled the subscription through my Apple subscriptions, and Apple clearly shows that my subscription ended in May.
Five months later, I discovered that Fax.Plus had continued charging me US$8.99 every month.
The problem is that Fax.Plus apparently treats a subscription paid through Apple Pay separately from an Apple App Store subscription. My Fax.Plus payment history actually lists the payment method as “Apple Pay,” yet cancelling the Fax.Plus subscription shown in my Apple account did not cancel these recurring charges.
I had to log into the Fax.Plus website and separately cancel the Basic Plan there. Only then did I receive confirmation that I would no longer be billed.
I have now requested a refund for the five additional monthly charges and am waiting for their response.
If you use this service, please check BOTH your Apple subscriptions AND your Fax.Plus account directly to make sure there isn’t a separate recurring subscription still active.
I’m posting this because I wish someone had warned me.
UPDATE: Alohi Support investigated and discovered that I actually had two separate Fax.Plus accounts—one associated with my Apple sign-in and another associated with my email address. This appears to be why cancelling the Apple subscription did not stop the charges on the other account.
To their credit, Alohi has now refunded all five monthly payments made since May.
My caution to other users: make sure you always sign back into Fax.Plus using the same sign-in method you originally used to create the account. Signing in with Apple and signing in directly with your email may not necessarily take you to the same account. In my case, I had no idea I was dealing with two different accounts until Support investigated.
I appreciate Alohi resolving this, but the account/sign-in system was extremely confusing and frustrating and could be much clearer.
Five months later, I discovered that Fax.Plus had continued charging me US$8.99 every month.
The problem is that Fax.Plus apparently treats a subscription paid through Apple Pay separately from an Apple App Store subscription. My Fax.Plus payment history actually lists the payment method as “Apple Pay,” yet cancelling the Fax.Plus subscription shown in my Apple account did not cancel these recurring charges.
I had to log into the Fax.Plus website and separately cancel the Basic Plan there. Only then did I receive confirmation that I would no longer be billed.
I have now requested a refund for the five additional monthly charges and am waiting for their response.
If you use this service, please check BOTH your Apple subscriptions AND your Fax.Plus account directly to make sure there isn’t a separate recurring subscription still active.
I’m posting this because I wish someone had warned me.
UPDATE: Alohi Support investigated and discovered that I actually had two separate Fax.Plus accounts—one associated with my Apple sign-in and another associated with my email address. This appears to be why cancelling the Apple subscription did not stop the charges on the other account.
To their credit, Alohi has now refunded all five monthly payments made since May.
My caution to other users: make sure you always sign back into Fax.Plus using the same sign-in method you originally used to create the account. Signing in with Apple and signing in directly with your email may not necessarily take you to the same account. In my case, I had no idea I was dealing with two different accounts until Support investigated.
I appreciate Alohi resolving this, but the account/sign-in system was extremely confusing and frustrating and could be much clearer.
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Didn’t work
Didn’t work at all just buggered no confirmation
