Fayr Co User Reviews

Customer Experience

Positive experience29.2% of reviews
Neutral12.3% of reviews
Negative experience58.5% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is Fayr Co Safe?

Fayr Co-Parent App appears mostly safe based on user ratings. AppsHunter Safety Score for Fayr Co is 79/100.

This assessment is based on 280 user ratings, with an App Store average of 4/5.

Safety Analysis

73.2% of ratings point to a safe experience
5.4% of ratings suggest some concerns
21.4% of ratings point to a risky experience

~ Based on 280 App Store ratings for Fayr Co.

Is Fayr Co Legit?

Fayr Co-Parent App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fayr Co is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Error Screen

Very hard to add co parent. Constantly getting error screen.

Does not work

The app doesn’t show messages and there’s a glitch or something in their system. I’ve contacted support numerous times and no response. I’m seeing the message pop up in notifications, but when I open the app- I can’t see anything. I also can’t send any messages when I know the other parent is sending messages - very frustrating. Looking for a new app similar to AppClose and have yet to find a free working app to communicate effectively. I’ve tried our family wizard, talking parents and Fayr. All no good.
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Response from developer

Hi, Thank you very much for your review! We are sorry to hear you have experienced issues with Fayr, we have had disruptions in the development and support teams, but we are commited to regaining Fayr reputation as the best co-parenting app. Please reach out to us on support@fayr.com and we will reply within 1 business day!

Then most important part doesn’t work well

For me, I needed an app for expenses the most. This was advertised as court-approved and I saw we could add in receipts for records. What a relief! However when you attempt to download the list of expenses, it will send a large spreadsheet, with no attached receipt/photos, poor categories, and basically something that I would have to look through individually and create a new spreadsheet if I wanted something to actually turn into the courts. This app feels like someone’s good idea that was just never finished. If you developers could make a better spreadsheet download for the expenses, (and where did the receipts go?!!!) it would gain 2+ more stars! Looking at My Family Wizard, but my ex will probably never agree to another app at this point.
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Response from developer

Hi, Thank you for your review! Sorry to hear that the exports feature did not suit your needs - we are planning to release a new version of the app in the next couple weeks, we will be improving features based on feedback of proactive customers, such as yourself! Please reach out to us on support@fayr.com and we will reply within 1 business day!

Does not load

I really wanted to like this app. The page setup/ look or it is great but the thing will not load at all, I’ve reached out to support many times via webpage because even submitting a support ticket through the app doesn’t even work. Coparenting can be frustrating enough at times so when you are messaging something important and you can’t even get to the messaging after several minutes/reloads, it’s extremely frustrating. It also only timestamps when a message is read and not when it’s sent so that’s a disadvantage too
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Response from developer

Hi there, Sorry to hear you have had issues, we had some disruptions in our team. We are working hard to address all outstanding issues, including the ones you describe here, so we would welcome you to give Fayr another try! Please reach out to us on support@fayr.com and we will reply within 1 business day!

Excellent app

The Fayr app is an excellent tool for co-parents looking to collaborate effectively and stay organized. It offers an intuitive platform to plan and implement events, track activities, and keep both parents on the same page when it comes to their children’s schedules.

One of the standout features is how seamlessly it allows parents to coordinate and manage upcoming activities. From school events to extracurriculars, everything is in one place, making it easy to ensure nothing falls through the cracks. The shared calendar feature is particularly helpful, as it keeps everyone informed and eliminates the need for constant back-and-forth communication.

Fayr also provides space for notes and updates, which makes it easier to track details like deadlines, responsibilities, and even last-minute changes. This functionality fosters better communication and helps parents work as a team to prioritize their children’s needs.

Overall, Fayr is a fantastic resource for co-parents striving to create a smooth and efficient partnership. It’s user-friendly, well-designed, and makes the often-complicated process of co-parenting much simpler. Highly recommended!
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Response from developer

Great to hear that you like our app! If you have any questions or comments, please reach out to us on support@fayr.com and we will reply within 1 business day!

Good app

This app is pretty good. The only suggestion I’d make is to be able to color coordinate the circles for parenting time on the calendar to my visual preference. My brain works opposite to how it’s set up - and is not a “know at a glance, without having to think” set-up.

If this would change, I’d almost say it’s better than Our Family Wizard. Especially for the price.
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Lost everything

Literally lost everything from our parenting conversations for the last 2 years worst experience after paying $10 a month this app just crashed and I’ve emailed the company serval times over the last year and never received a response

Response from developer

Hello, Thank you for your review! We are very sorry to hear that you had this issue, our development and support team had serious disruptions, which prevented us from giving clients the care they deserve. Please reach out to us on support@fayr.com and we will reply within 1 business day!

Worst App I have Ever Encountered

I am giving two stars because the calendar was easy to use. I could create a schedule day by day much more easily than other apps, which is why I bought it. After ten months of no issues, and logging daily parenting time, it suddenly crashed out of nowhere and I lost all of my data. Now it’s not even recognizing that I have an account. Beyond furious. I needed that data for my court case and now I have to reconstruct it in a different calendar. Whomever made this app, please fix this screw up.
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Response from developer

Hi, Thank you for your review! We apologixe for this incident, we have had some serious issues with the development and support team. Currently we are working hard to regain our reputation because of this. If you have any questions or comments, please reach out to us on support@fayr.com and we will reply within 1 business day!

Disappointed

Having to deal with a narcissist co-parent is hard so I thought this would be a good idea but it won’t let me send a share link any other way.

App can’t be used

Terrible Un-Fair App

App does not provide real-time notifications for new chat comments. Makes app useless for parents whose ex has blocked phone calls, texts and emails as I’m sure many irrational exes do for no good reason. You cannot new line in vault notes or this review box for that matter to separate note subjects. Overall, definitely not worth the subscription price.
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Response from developer

Hi there, Thank you for your review! We have already addressed some and will be addressing more of your criticisms with a new version of the app launching in the coming weeks. If you have any questions or comments, please reach out to us on support@fayr.com and we will reply within 1 business day!

Not convenient/No notifications

I enjoy the app because it allows for clear event communication. Easy to use as far as entering events/expenses into the app. However, editing is terrible. 1. It’s unlike a regular calendar, where if you have a series of events (parenting time every other weekend, kids practice every Monday, etc) you can’t edit the series, you have to EDIT EACH EVENT. We switched parenting time/days when the new school year started and we have to edit every single entry instead of the series, you can’t cancel the series. 2. You can’t have overlapping “events”. I have in the calendar all of the school breaks, so I can’t put it her camps/activities during the same time because it gives me an error that there is already an event at that time, but there isn’t. The system must only recognize the times and that it is a special event. It has been helpful for the most part, but as we are progressing and our kids are getting older, it’s beginning to be a pain to use. I will continue to use until I find a better solution only because I don’t want to have to update again.
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Response from developer

Hi, Thank you for your review! We have addressed some of your painpoints already and should have this resolved in the new app that will be released in the coming weeks. If you have any questions or comments, please reach out to us on support@fayr.com and we will reply within 1 business day!

Great concept, poor app

It’s a great concept. But the app randomly changes dates and times. You spend more time correcting dates and times than you do anything else and it’s soooo irritating.

Continued Issues

The app has not been loading my messages so I uninstalled it and reinstalled it and now it won’t let me into my account at all. This is the only form of communication I have with my ex-husband and there are important issues that need to be addressed right now about our kids and the issues the app is experiencing, and has been for days now, are making it impossible to work through! Do not use this app! Find a better one!!!
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Response from developer

Hi there, Thank you for your review! We have had serious issues with our development and support team, we are currently working hard to put things back in order. As part of that, we will be launching a new version of the app in the coming weeks, which will address stability and continuity. If you have any questions or comments, please reach out to us on support@fayr.com and we will reply within 1 business day!

Not easy to use, helpful for calendar, no notifications

Have tried to get notifications to show up on my phone (like they would for a text or FB messenger, etc) to no avail. There are tons of notices that show up on the app but won’t go away. Little quirks and details that don’t seem to be getting better. Going to look around for a different coparenting app.
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Not useful if more than one kid

Cannot log parenting time for each child separately

Loading Errors

I keep getting this error where it won’t load the chat. Even when i redownload it.

The best.

The best

Horrible App

Super glitchy and constantly freezes. Can’t change or alter a day if someone else scheduled something. Customer service took 30 days to email back about a question. Would not recommend to anyone.

Terrible! Don’t purchase

The support computers send standard answers to questions that do not help. Our app has not worked for over 8 months!
The notifications do not work.
Biggest mistake & made our communications worse. Thanks for nothing

App works but does not provide any kind of notifications.

App developer has emailed me back on 1/25/21, to let me know that it’s a known issue and they are working to fix it. I’ve had the app for one month and notifications have never worked. Using this app has proven to be more of an inconvenience than helpful. Any time send a message in the chat or add anything to the calendar I then have to reach out to the other parent via phone/text to tell them to check the app.
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