FB Mobile Banking User Reviews

What users say

Top reviews

Best banking

Love this bank been a customer for 8 years they care for you.

Great Bank

Since we moved several years ago, FB has always been great! We love the great security service to access our accounts

Ok

Good app the only thing I can recommend is showing the transactions quicker than what it already is. I’ll have transactions that happened 3 days ago just now going through and actually showing it happened.

It’s ok, but it doesn’t work majority of the time.

I’m getting fed up with this bank and I’m probably going to another one soon — the app almost never loads anymore, I only get error messages that say “Error updating details, there was an issue retrieving the latest account details. Please try again”. It won’t even show me how much I have in my account, so I can’t even see if I’m overdrafted. I’ve deleted and reinstalled the app many times, even restarting my phone and installing (2) software updates because I thought it would work. It’s been literal weeks of dealing with this; I was hoping you’d release an update, but it’s been THREE MONTHS since the last. PLEASE fix this issue.
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Love the app!

The FB app has been easy to use in transferring funds! Very user friendly!

Took two tries for it to work

Took pictures exactly the same way but didn’t work the first time

Great bank.

I love the staff. And they are always able to work out any issues I have. It is not hard to find someone who can help you . However ,Security is a little stiff. You cannot use their debit card at Walmart for for instance. And I probably wouldn’t need so much online help if their security was a little more reasonable. However, again, I haven’t had to deal with fraud, probably because of their Security being very stringent
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awesome

never had any issues, everything is straight forward!! i loveeee mobile check deposit, such a lifesaver

Works great when it works

Works great when it works. But for a while now it will go weeks without updating. Works for a day or 3 then it’s another week or 2 before it will update again.

Great bank

I love First Bank and their staff.

⭐️⭐️⭐️⭐️⭐️

I love the FB app! So easy to navigate and transfer funds as needed

Buttons aren’t working

Buttons aren’t working submit buttons won’t work

Having problems

Everytime I try to push a button I have to keep pushing it.

Great service

Works very well

Excellent and reliable

Excellent , fast and reliable

Great so far

Great so far

Best service, completely reliable

We have used many different banks in our lives but First Bank is definitely our favorite. The service we receive at the Crossville branch is outstanding!

Great

I love the way it works.

Nice app

Works well

Best Of Best

Everyone exceeds the bar. They are the best on all levels.