FB Mobile Banking User Reviews
Customer Experience
~ Based on 172 written reviews from the US App Store.
What users say
Summarized from real user reviews of FB Mobile Banking. Based on 19K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Finance app.
Positive things
- 👍Convenient money transfers
- 🚀Easy to use app
- 🔒Robust security features
- 📸Mobile check deposit
- 💳Helpful card management
- 💰Seamless account management
Negative things
- 🐛Slow app performance
- 🐛Unreliable mobile deposit
- 🐛Delayed transaction updates
- 🔁Forced app updates
- 🔒Compatibility issues with older devices
Is FB Mobile Banking Safe?
FB Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for FB Mobile Banking is 96/100.
This assessment is based on 19,272 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 19,272 App Store ratings for FB Mobile Banking.
Is FB Mobile Banking Legit?
FB Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for FB Mobile Banking is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It often fails. It tells me that the amount I’m depositing doesn’t match what I typed and doesn’t match the check. When it does match. It also doesn’t accept the deposit at times and doesn’t bother to inform me that the deposit did not go through. I don’t like it at all.
The time period for funds actually being deposited would be great if it could be done same day based on time posted
Love this bank been a customer for 8 years they care for you.
Since we moved several years ago, FB has always been great! We love the great security service to access our accounts
Good app the only thing I can recommend is showing the transactions quicker than what it already is. I’ll have transactions that happened 3 days ago just now going through and actually showing it happened.
I’m getting fed up with this bank and I’m probably going to another one soon — the app almost never loads anymore, I only get error messages that say “Error updating details, there was an issue retrieving the latest account details. Please try again”. It won’t even show me how much I have in my account, so I can’t even see if I’m overdrafted. I’ve deleted and reinstalled the app many times, even restarting my phone and installing (2) software updates because I thought it would work. It’s been literal weeks of dealing with this; I was hoping you’d release an update, but it’s been THREE MONTHS since the last. PLEASE fix this issue.
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The FB app has been easy to use in transferring funds! Very user friendly!
Took pictures exactly the same way but didn’t work the first time
I love the staff. And they are always able to work out any issues I have. It is not hard to find someone who can help you . However ,Security is a little stiff. You cannot use their debit card at Walmart for for instance. And I probably wouldn’t need so much online help if their security was a little more reasonable. However, again, I haven’t had to deal with fraud, probably because of their Security being very stringent
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never had any issues, everything is straight forward!! i loveeee mobile check deposit, such a lifesaver
Works great when it works. But for a while now it will go weeks without updating. Works for a day or 3 then it’s another week or 2 before it will update again.
I love First Bank and their staff.
I love the FB app! So easy to navigate and transfer funds as needed
Buttons aren’t working submit buttons won’t work
Everytime I try to push a button I have to keep pushing it.
Works very well
Excellent , fast and reliable
Great so far
We have used many different banks in our lives but First Bank is definitely our favorite. The service we receive at the Crossville branch is outstanding!
I love the way it works.
