Comparison

FirstBank Mobile App vs FB Mobile Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstBank Mobile App

Manage your finances conveniently and securely from your mobile device. This app allows you to check balances, view transactions, transfer funds, pay bills, and deposit checks anytime, anywhere.

Highlights
  • Check account balances
  • View recent transactions
  • Transfer money between accounts
  • Pay bills
  • Deposit checks
Features
Read full description

Welcome to our newest location, the palm of your hand! Manage your money anytime, anywhere -- from your mobile device. With FirstBank's free mobile app you can conveniently and securely: - Check your account balances - View recent transactions - Transfer money between your accounts - Pay bills - Deposit checks

About

FB Mobile Banking

Manage all your financial accounts, including those from other institutions, in one place. This app offers tools for transaction organization, payment, transfers, check deposits, and card management. It also provides security features and branch/ATM locators.

Highlights
  • Aggregate accounts from multiple financial institutions
  • Organize transactions with tags, notes, and photos
  • Set balance alerts
  • Make payments and transfer money
  • Deposit checks via photo
  • Manage debit cards (reorder/turn off)
  • Find branches and ATMs
Features
Read full description

FB Mobile Banking by FirstBank is your personal financial advocate that gives you the ability to aggregate all your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. Here’s what else you can do with FB Mobile Banking: • Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks • Set up alerts so you know when your balance drops below a certain amount • Make payments, whether you’re paying a company or a friend • Transfer money between your accounts • Deposit checks in a snap by taking a picture of the front and back • Reorder your debit card or turn it off if you’ve misplaced it • View and save your monthly statements • Find branches and ATMs near you • Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices To use the FB Mobile app, you must be enrolled as a FB Mobile Banking digital banking user. If you currently use our Online Banking, simply download the FB Mobile Banking app and use your Online Banking credentials to login.

Screenshots

FirstBank Mobile App4 screens
FB Mobile Banking4 screens

Verdict

The call

The clearest difference is ads: FB Mobile Banking at none against FirstBank Mobile App's shown. FB Mobile Banking also leads on monetization model (free vs free with in-app purchases) and update cadence (monthly vs every 3 months). FirstBank Mobile App's advantage is iOS requirement (15.0 vs 18.4). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for FirstBank Mobile App against 4.8 for FB Mobile Banking. That said, the two scores are not equally well evidenced: FB Mobile Banking has 20K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews are what separate them: 46% of FirstBank Mobile App's written reviews are positive against 62% of FB Mobile Banking's.

UpkeepUpdate frequency

FirstBank Mobile App ships an update every 3 months, FB Mobile Banking monthly. The most recent releases landed on September 18, 2026 and September 23, 2026 respectively.

Scorecard6 real differences · 4 level
FirstBank Mobile App versus FB Mobile Banking: the parameters behind the verdict, then further details
ParameterFirstBank Mobile AppFB Mobile Banking
PriceFreeFree
Rating4.8 (1.1K ratings)4.8 (20K ratings) — better
Positive reviews46.2% of reviews62.2% of reviews — better
Number of ratings1.1K20K — better
Update frequencyEvery 3 monthsMonthly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better18.4
Further details — not scored
Size140 MB176 MB
Age rating4+4+
DeveloperFirstBankFIRST SOUTH BANCORP, INC.

Customer experience

FirstBank Mobile App

All ratings1,030 ratings
Positive94.4%
Neutral2.4%
Negative3.2%
Written reviews13 reviews
Positive46.2%
Neutral7.7%
Negative46.2%

FB Mobile Banking

All ratings19,757 ratings
Positive96.6%
Neutral1.5%
Negative1.9%
Written reviews180 reviews
Positive62.2%
Neutral6.7%
Negative31.1%

User reviews

FirstBank Mobile App

From 1.1K App Store ratings

What we love

  • 💻 Convenient online banking
  • 🤝 Friendly and helpful staff
  • 🔑 Complete 24/7 account access

Room to improve

  • 🐛 Frequent app crashes
  • ⚠️ Limited app functionality
  • 💸 Excessive fees for document retrieval

FB Mobile Banking

From 20K App Store ratings

What we love

  • 👍 Convenient money transfers
  • 🚀 Easy to use app
  • 🔒 Robust security features
  • 📸 Mobile check deposit
  • 💳 Helpful card management

Room to improve

  • 🐛 Slow app performance
  • 🐛 Unreliable mobile deposit
  • 🐛 Delayed transaction updates
  • 🔁 Forced app updates
  • 🔒 Compatibility issues with older devices

Bugs and requests

FirstBank Mobile App

Reported bugs

2 issues
  • App won't open
  • Certain features constantly down

Requested features

2 requests
  • Mobile check deposit
  • Ability to view savings account details

FB Mobile Banking

Reported bugs

3 issues
  • Login issues after app updates
  • Inconsistent mobile deposit experience
  • Inaccurate account balance display

Requested features

4 requests
  • Pending deposit visibility
  • Improved search functionality
  • Separate business and personal account views
  • Widget support

In-app purchases

None

FirstBank Mobile App

No in-app purchases

None

FB Mobile Banking

No in-app purchases

Questions

Is FirstBank Mobile App free?
FirstBank Mobile App is free to download, with no in-app purchases.
Is FB Mobile Banking free?
FB Mobile Banking is free to download, with no in-app purchases.
Which has better reviews, FirstBank Mobile App or FB Mobile Banking?
FB Mobile Banking is rated higher. FirstBank Mobile App averages 4.8 out of 5 from 1.1K ratings, while FB Mobile Banking averages 4.8 from 20K ratings.
Do FirstBank Mobile App or FB Mobile Banking have ads?
FirstBank Mobile App shows ads; FB Mobile Banking does not.
Which is updated more often, FirstBank Mobile App or FB Mobile Banking?
FirstBank Mobile App ships an update every 3 months, and FB Mobile Banking monthly. Most recently, FirstBank Mobile App was updated on September 18, 2026 and FB Mobile Banking on September 23, 2026.

Other comparisons