Good idea, badly managed
I’ve been playing for a few years but they trap you with subscriptions that are unfair - allowing to pause only for higher tier subscriptions no matter what. Having been injured through a match I could not pause or cancel my subscription without losing my account details and statistics.
It’s attitude to player safety is also blasé - no advice on kit, boots, keeper gloves or shin pads and when somebody is injured in a game - they distance themselves from any responsibility and support.
Finally, their 10 hour pre-match cancellation policy is deeply unfair: whether you are injured, unwell, run over in the street or in a life and death situation - they maintain their policy and do not refund their credits under any circumstance. Furthermore, dealing with their customer service is the most unprofessional experience I’ve ever encountered and I’d advise people to be wary of these aspects before signing up.
It’s attitude to player safety is also blasé - no advice on kit, boots, keeper gloves or shin pads and when somebody is injured in a game - they distance themselves from any responsibility and support.
Finally, their 10 hour pre-match cancellation policy is deeply unfair: whether you are injured, unwell, run over in the street or in a life and death situation - they maintain their policy and do not refund their credits under any circumstance. Furthermore, dealing with their customer service is the most unprofessional experience I’ve ever encountered and I’d advise people to be wary of these aspects before signing up.
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Membership is stealing your money
This app works on a monthly renewal subscription scheme. The trick is, that if you don’t want to continue your membership and you cancel, whatever credits you’ve got in your account are removed. Meaning that if you don’t play for the 4 times a month you paid for x or y reason you still have to pay for credits for each month, do you’ll be accumulating credits everytime if you’re not using all what you’ve paid for the month. If you want to downgrade they’ll charge you more for less credits and if you want to cancel (pause) there’s no way with the membership I purchased so they cancel your account because you don’t renew and they remove whatever credits you had. Which is a bit of a scam, very weird system.
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Friendly Host
you will enjoy with FC Urban and all players are friendly specially they Master which is who running the game .
Thank you Guys .
Thank you Guys .
Good
the people who organize Débora to play if the list doesn't close, I want to play but the organizer is going to play so there's no way I can play you would do it but money is one more person could play
DONT DOWNLOAD
Cancelled my membership and they automatically renewed it. They also won’t refund the amount of money back even though I’m not going to use the credit
Extremely predatory pricing, beware
Very predatory with how they structure pricing and payments, beware of signing up for a trial.
Had a great time thanks to his app
Does exactly as it describes on the tin just join it already!
Fc urban
Couldn’t recommend a better 5 aside to get into always meeting new people not super competitive but it’s a good level can travel to a lot of destinations and play with fc urban the stat tracking is also a very good thing to see how your doing each game you play
Horrible No Refunds
I stopped playing and still had the app downloaded they took out the money out of my bank even though I stopped playing and they don’t issue a refund so it’s bad. If you want to lose all your money go ahead. It’s not gonna issue any refunds
Quality stuff
Great idea. Easy to find drop in sessions and meet good lads.
Games are well run and organised with a non-playing host/referee.
Recording stats is a good feature but you need to make sure your hosts are on it!
Games are well run and organised with a non-playing host/referee.
Recording stats is a good feature but you need to make sure your hosts are on it!
They rigged it
We won a game out of the two games played and one was a loss and one was a win and the win counted as a loss.atrcious
Can’t sign up
When I try to sign up, it takes me to an external site which is down. I’ve been trying to sign up for 3 days because there was a session I wanted to attend, but I’ve missed it now. Disappointing.
Great time in London
I love playing football around the world, and while staying in London, I found FC Urban and gave it a try. I had so much fun and the match was super friendly. The process to sign up was very easy and the app features are super cool!
Lovely friendly yet quality games
I had tried other organised football games in London like footyaddict, but usually they could get too competitive. What I love about FCUrban is that the games are friendly yet they have a good level of quality. The hosts have been welcoming and the price is very reasonable. And the app is very easy to use and so far hasn’t had any glitches.
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Best football app around
Really user friendly and smooth sign up for games with access to your game stats too, what more could you ask for!
Disgusting behaviour
After inviting a few of my friends through the referral link everything was fine until I invited people from my social media platform to join the app. These people thought I was doing some fishy activity when I just shared my link with 7,000 people and only 37 or so joined so I don’t know what kind of people they are horrible app and people
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Ash
Ash is awful to deal with and wouldnt give us a refund when he promised we would get one before the Christmas break. Wouldnt let us shoot from outside the D. Unorganised and inferior to footy addicts.
Awesome opportunity to play football in London
I have been booking games with Urban fc since 2020 on their website and I liked it so far. After that, I’ll book games through their mobile application, which is easy to use and user friendly
And huge thanks to team managing all the games perfectly so far.
And huge thanks to team managing all the games perfectly so far.
