Fed ERX Blue

ERX Blue: ERX Enterprise Cloud Telephony Companion ERX Blue is the official mobile extension for the ERX Cloud Telephony platform from Mettle Networks. Designed specifically for enterprise environments and regulated industries, this app enables employees to securely handle organizational communications directly from their iPhones. Note: This app is a business-to-business (B2B) tool. Access requires an existing corporate subscription to Mettle Networks' ERX Cloud Telephony Service. It is not intended for general consumer use. Key Features Organizational Provisioning: Quick activation via IT-provided QR codes or 12-character Organizational Identifiers. Enterprise Security: Seamless integration with your company’s Identity Provider (SSO) for secure, authenticated access. Regulatory Compliance (India): Built-in support for TRAI-mandated 140/160 prefixing. After inputting a destination number, users simply select the call purpose (Sales or Service) to ensure compliant routing over PSTN or cellular networks. VoIP Efficiency: High-quality outbound calling optimized for professional carrier-grade experience. Streamlined Support: Direct links to your organization’s internal IT support for rapid troubleshooting. How to Get Started Ensure your employer has an active Mettle/ERX Cloud Telephony account. Open the app and scan the QR code provided by your IT department or manually enter your Organizational ID. Sign in using your corporate SSO credentials. Begin making secure, compliant business calls. Support For technical assistance, please contact your organization’s IT helpdesk. Additional resources are available via erx-app-support@mettlenetworks.com.