Fermax DuoxMe Reviews: Is It Legit?

Customer Experience

Positive experience55.8% of reviews
Neutral5.0% of reviews
Negative experience39.2% of reviews

~ Based on 120 written reviews from the US App Store.

Is Fermax DuoxMe Safe?

Fermax DuoxMe appears safe based on user ratings. AppsHunter Safety Score for Fermax DuoxMe is 90/100.

This assessment is based on 264 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
3.4% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 263 App Store ratings for Fermax DuoxMe.

Is Fermax DuoxMe Legit?

Fermax DuoxMe appears to be a legitimate app. AppsHunter Legitimacy Score for Fermax DuoxMe is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lo bueno y lo que cambiaría

Es muy bueno por todo pero tienen que quitar la luz del interfono por que se ve mucho

Response from developer

Gracias por dejarnos conocer tu opinión sobre la app 🙂. Tu satisfacción es importante para nosotros y utilizaremos los comentarios que nos ha proporcionado para realizar mejoras futuras y asegurarnos de ofrecer la mejor experiencia a nuestros usuarios.

Great tool

The only down point is that , sometimes , it disconnect itself form the movil App and you cannot open the door or see who’s ringing !

Response from developer

Hello, we are sorry for the inconvenience you are experiencing. We have opened a ticket about this in our Support Team. In order to help you, please write to us from the app in Settings - My account - Contact Fermax indicating the ticket number #399986. We look forward to hearing from you.

No se pueden contestar las llamadas

Cuando recibes una llamada y contestas, para la llamada. No se puede usar.

Response from developer

Hola, lamentamos las molestias. Hemos abierto una incidencia para hacer seguimiento a tu caso. Por favor, para poder ayudarte, contáctanos desde la app en Ajustes → General → Contactar con Fermax, indicando el número de ticket #398645, una descripción de lo que te ocurre y, si puedes, una foto o video. Esperamos tu mensaje, un saludo.

Bang average

Video often unavailable, only used because it’s installed in my building

No me funciona correctamente en IPhone

En mi comunidad funciona en Android pero no en iPhone. Te llaman, suena en el iPhone, hay veces que ves a la persona y le oyes, le das al botón para abrir y no hace nada. En android si que va.

Response from developer

Hola, lamentamos las molestias. Hemos abierto una incidencia para hacer seguimiento a tu caso. Por favor, para poder ayudarte, contáctanos desde la app en Ajustes → General → Contactar con Fermax, indicando el número de ticket #380528, una descripción de lo que te ocurre y, si puedes, una foto o video. Esperamos tu mensaje, un saludo.

Unusable

I was not able to take any call from the app. The only thing that works is opening the door remotely.
And even if you specifically do not sign up for email they still send some

Dveře

Je to výborná aplikace . Sice nám chvilku trvalo než jsme to dali dohromady, ale jinak super . Ještě kdyby komunikovala Siri od iPhone v češtině a bylo by to excelentní.

Installation

Reconnaissance wifi très aléatoire avec un iPhone 14 contrairement à un appareil androïd

Please add F2 option

Works as expected. Only missing F2 option, so that app would have the same functionality as hardware terminal. Annoying while trying to remotely allow entry for courier service.

No call camera preview like on android device

There is no camera preview when there is call on lock screen or notification bar like on Android devices

Slow

Very slow to connect video to ring people in

Response from developer

Hello, we regret the inconvenience. We have opened a ticket to follow up on your case. Please, to assist you, contact us from the app in Settings → General → Contact Fermax, indicating ticket number #358110, a description of your issue, and, if possible, a photo or video. We await your message, best regards.

Unstable

Not reliable. May be problem with the WiFi connection with Avatel in Mijas.

App is rubbish

Two users can’t use at same time. Even if one closes the app it’s still takes a minute. You press the speak button and it closes the screen. Video button have to try repeatedly to get to work. Closes screen when you are in the middle of talking to someone at the gate. Installation was by their authorized professional and they’ve confirmed no issues with installation it’s just a terrible app.
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Fonctionne plus

Depuis plusieurs mois impossible de le reconnecter à mon téléphone j’ai tous essayé mais rien n’y faire.

perfecta

perfecta

El portero digital

Estoy muy contento con el Fermax es un aparato, con un bonito diseño, muy práctico e imprescindible para controlar tu hogar cuando no estás en el.

Inutilisable

Impossible de connecter mon appareil (ios 26.1)

Hasn’t worked since day one

We had the Fermax system installed on our front gate over 2 years ago and have had endless issues. The electrician has been out several times but has not been able to resolve the issue. The monitor, App and camera/bell at the gate all fail to connect to each other. The gate camera/bell constantly stops working. I’m based in Valencia so wanted to use this local company, but have been really disappointed. The App is far from the only issue…
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Completely unusable after update

App completely doesn’t work after latest update. This company is complete rubbish, app has never worked properly. Don’t buy their products, you’re wasting your money.

Problème de connection

Fermax serait vraiment extraordinaire s’il m’était possible de m’abonner.
Vous ne me permettez pas l’accès à la Visio et l’ouverture de la porte de mon appartement De València sous prétexte que je vis en France, je n’ai pas de compte Google ou Apple en Espagne.
Je vous saurai infiniment gré de bien vouloir m’aider .
Cordialement
Comangin
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