Doesn’t work on my MacBook Air or on my iPhone SE
App doesn’t work at all on my MacBook Air (blank screen) and doesn’t call my iPhone SE. Fermax support took 4 days to reply when asked for help and then told me to contact Apple. This is the only system for me to answer the doorbell on my apartment building so it’s a pain.
Doesn’t work
This app simply doesn’t work. It is so frustrating. Find a different company (that is what plan on doing).
Response from developer
Hello, in order to review your case and assist you, please write to us from the app in the My Profile - Help - Contact section, indicating ticket number #353390that we have opened to follow up on your case and the features with which you are experiencing issues. We look forward to hearing from you. Regards.
Really unreliable
App randomly will stop working; making me unable to answer calls or open doors. Since an update, I’m now able to answer calls, but still lack the ability to unlock myself. It’s very annoying. The customer support is useless - haven’t had a reply but I see they found the time to add me to a mailing list I didn’t sign up for.
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Worst Possible Intercom & App
I would've given it 0 star if I could! We installed Fermax at our residential building about 9 months ago, since then we have had a lot of issues with the intercom as well as the app.
The app is simply awful the way it's been designed with poor user interface, double sign up process and slow responsiveness.
Besides this, their after sales support is also very useless, seems like bunch of people stuck with 1990s technology.
Definitely recommend staying away from Fermax and their app, it's one of those old school companies which has been around for too long and they will be disrupted real soon with the way they operate.
The app is simply awful the way it's been designed with poor user interface, double sign up process and slow responsiveness.
Besides this, their after sales support is also very useless, seems like bunch of people stuck with 1990s technology.
Definitely recommend staying away from Fermax and their app, it's one of those old school companies which has been around for too long and they will be disrupted real soon with the way they operate.
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Can’t update my app
The entry system worked really well for our gated community for several years. However I can’t update my app so can no longer open gate from my phone for couriers to leave parcels etc when I’m not in. We have a user name and password written on our console at home but the App Store doesn’t recognise it, nor any of our email addresses even though subscriptions are up to date. Can’t find any system to ask for assistance from Fermax.
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Turn off call reception
Turn off call reception, and calls might work
Works TERRIBLE
This has been one of the most unreliable and frustrating services I’ve encountered. The app consistently fails to function, and the actual intercom system installed in the building is poorly designed. In most cases—about 7 out of 10—I end up having to go downstairs to open the door manually when a guest rings our apartment. The app doesn’t even let me call the door; it immediately returns an error message. Overall, the experience has been extremely disappointing. Choosing Fermax was, in my opinion, a major misstep by the building association
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La puerta nomabre desde la app
No abre la puerta.
НАЙС!!!!!!
Всё просто и понятно, на конец то могу открывать дверь не находясь дома!!!!!!
ура
мучался пару лет с хиком и наконец то нашёл ему прекрасную альтернативу. всё летает, спасибо!
хорошее приложение
хорошее приложение, мне больше нравится чем старое. спасибо!
заработало
обратился в ук по рекомендации службы поддержки, приложение заработало. спасибо.
No funciona
Al actualizar a esta App hemos perdido el servicio, esta app nunca ha llegado a funcionar
круто!!
всё круто работает. спасибо!!!!!!
Good
НОВАЯ ВЕРСИЯ ТОП!!! очень порадовала функция открытия двери через ползунок, теперь не ношу с собой ключи)))
Давно надо было
Спасибо за обновление приложения, функционал отличный. Пользуюсь, не нарадуюсь 👍👍🔥
Malísima
Tenía la app antigua, que la verdad, funcionaba correctamente. Con esta app es todo un desastre, pantalla en negro, audio bajo, tienes q reiniciarla para poder ver la imagen. Un desastre! Arréglenlo ya!
It just doesn’t work
The app just doesn’t work, I had to re-install the previous app to open the door remotely
NO FUNCIONA
Me gasto casi 1.000€ en el nuevo aparato de Fermax y no funciona la App
Pésima
Lenta, pésima y todas las mañanas cuando necesito abrir la puerta no funciona
