THE WORST
Would give this absolute dumpster fire of a company a 0/5 if I could. Made 14 calls in a row to report fraud and literally could not get a single competent service agent on the line. Most sat in silence or just disconnected the call.
Biggest pain ever created
If I could leave a 0 star review, I would. This app messes with your pay day and is confusing
This app is horrible
Horrible constant transfer errors making it impossible to get your money when you need it and pointless to have the app itself. Daily pay is far superior to this trash company and I and every single person I work with misses it dearly
Avoid if possible
Worst banking experience I’ve ever had, we use this for tip out at work and I have had SOO many issues in the last year, from them never remembering my transfer info for my bank, rejecting address changes after moving, basically bricking my account and making my money unusable… they also provided zero help with fraud prevention. 0 stars if I could. Horrible.
Show more
Response from developer
We appreciate your feedback and apologize for the challenges you've faced with our app. Your concerns about transfer information and account accessibility are important, and we've escalated them internally. Please reach out to our support team at support@useferry.com to share more about your experience. Thank you for bringing this to our attention.
Book keeper
I don’t like that I can’t deposit money onto the card and I can’t do direct deposit without asking my employer to help do so if it’s not my employer depositing the money. Which I’m not even sure if it will work even then or if I can. It also doesn’t work for reoccurring payments for bills all the time either.
Show more
Response from developer
Hey there, Unfortunately, due to the nature of a payroll card, we are unable to accept deposits from sources other than your employer. This is a restriction from federal regulations, and we are not able to change this functionality. As for your bill pay, please reach out to support@useferry.com, and we will be more than happy to look into the issue you are seeing. Thank you for taking the time to provide feedback!
Garbage app
Every time I try to move my money to my actual debit card, it starts over the action. I’ve tried moving it 4 times now. Pos app
This app doesn’t work…
Trash
Can’t even log in it’s just a white screen
I’ve been trying for days log in it lets me log in then just sits at a white screen
Great app
Love the express pay feature great app
Cool app
Nice Work!
Don’t get this app
Waste of time n u can’t even upload ur own card u have to use there card then make another card inside the app after u already have a card
Freezing I can’t even access my account
It keeps glitching I can’t even login has me very worried I don’t know what to do this is bad
Ugh
I bought a new phone and have been unable to use this app for weeks. It will just fail every time I try to log in. This is extremely frustrating. The move money feature has never worked for me. I hate that my employer mandates this card for all tips.
Ferry
God bless you.
Bad App
Every time I log in I am greeted with a white screen. When I try refreshing the app it does the same thing. Sometimes t recognizes me but most of the time it doesn’t. I have had to delete and redownload the app countless times and it just never seems to work right. There is something seriously wrong with your software and I am really mad at my company for using this app for financial. I feel like one day i’m going to get logged out for good and lose out on money that can really help me. Fix this sh.
Show more
Not compatible with Apple Pay
It’s almost 2025, ridiculous and makes life so much more inconvenient
Great tips app
I was a little sketchy at first but its actually a nice app, it would be nicer if theres like envolope to put aside the money on app and set a goal, to save up money.
Overall App
First of all logging into this app is unbearable. Some days it recognizes me. The next, it doesn’t. Some days it says your account doesn’t even exist. Transferring money to my debit is a hit or miss. Sometimes it just leaves on an endless loop. Never taking me to the next Step of transferring my money. The app freezes when logging in, constantly. This is where my money for work is being wired with. The fact that it can’t even work properly. Terrifies me that one day I’m going to be locked out of my account. Do yourself a favor I rather get a check from the company every 2 weeks than deal with app. It’s terrible.
Show more
Response from developer
We genuinely appreciate your feedback about the login issues and transfer problems. It's concerning to hear about the app freezing and the uncertainty it brings regarding your account. Your experience is important to us, and we’re grateful for your insights as we strive to improve.
Slow, laggy and takes forever to get paid.
No way to save a percentage of your deposits into a saving so there is no point in a money card like this when it could just be given in cash at the end of shift like most restaurants.
Amazing
Best pay app I’ve ever had with any tip job!
