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FFCCU Mobile Banking

FFCCU Mobile Banking

by Firefighters Community Credit Union

9 ratings
51 reviews
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
May 2, 2010
Updated
June 8, 2022

Developer

Firefighters Community Credit Union
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FFCCU Mobile Banking screenshot #1 for iPhone
FFCCU Mobile Banking screenshot #2 for iPhone
FFCCU Mobile Banking screenshot #3 for iPhone
FFCCU Mobile Banking screenshot #4 for iPhone
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Reviews summary↘︎
⭐51
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your finances conveniently from your mobile device. Check account balances, review transaction history, and transfer funds securely. You can also pay loans and communicate with support through secure messaging.

✓Check balances
✓View transaction history
✓Transfer funds
✓Pay loans
✓Secure messaging
Show original description

What users say about FFCCU Mobile Banking

Reviews of FFCCU Mobile Banking are mostly positive: the Finance app is rated 3.8/5 from 9 App Store ratings. What users like most: easy to use and navigate, intuitive and user-friendly. Top complaints: super old interface, doesn't work with auto sign. Summarized from real user reviews.

Positive things

  • 👍Easy to use and navigate
  • 👍Intuitive and user-friendly
  • 👍Comprehensive for basic banking
  • 👍Reliable for day-to-day needs
  • 👍Great app for a great CU
  • 👍Better than previous bank apps
  • 👍Solid banking app with essentials
  • 👍Fast and user-friendly
  • 👍Nice security and easy sign-on
  • 👍Works as expected
  • 👍Well-designed and intuitive
  • 👍Remote deposit capture is a lifesaver
  • 👍Touch ID/fingerprint login loved
  • 👍Quick balance feature appreciated
  • 👍App keeps getting better with enhancements
  • 👍Banking on the go made easy
  • 👍Like a branch in your pocket
  • 👍Banking made easy

Negative things

  • 👎Super old interface
  • 👎Doesn't work with auto sign
  • 👎Lacks alert option for low balances/overdrafts
  • 🐛Transaction cannot be completed error (813)
  • 🐛Cannot look at credit card transactions
  • 🐛Cannot label transfers on mobile
  • 🐛Remote deposit not available for business accounts
  • 🐛App forgets fingerprint/password, locks out
  • 🐛Need to call customer service to reset password
  • 🐛Misses ability to 'view' a check
  • 🐛Needs iPhone 5 support (older review)
  • 🐛App is the same after update (older review)
  • 🐛Bill pay and picture deposit missing (older review)
See all reviews

What's New in FFCCU Mobile Banking

4.40.113

June 8, 2022

New Features: -Transaction History Search

User reviews

Most RecentHighest RatedLowest Rated

Login process

It’s a handy app but doesn’t allow face recognition access to login.
MMenikii

Crappy

Super old interface within the app. Doesn’t work with auto sign. Just go to the bank or ATM to have a better experience.
DODefcon One

Basic use

It’s excellent and simple for most simple day to day banking. The watch also has an app that allows you to quickly check your balance. Unfortunately, it doesn’t have an alert option for minimal balances or overdrafts. As a business owner and private contractor, I constantly have money flowing in and out and it would be a nice tool.
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Bbrianb3

A few issues

The app has been doing ok, but have been running into problems when trying to enter a new bill payee. Occasionally a box pops up and says"transaction cannot be completed". It gives an error number, which I think was 813. This has happened a couple of times when I was trying to pay a bill as well. Other than that, it has worked pretty well. Most everything I need is right there.
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VVettech1108

Easy to use and reliable

I'm able to do all my basic banking need online with this app. It's intuitive, easy to set up, and quite comprehensive.
OCof CAG
See 46 more reviews

Developer apps

FFCCU Credit Card
FFCCU Credit Card

by Firefighters Community Credit Union

💰 Finance

(3)

Free
FFCCU Mobile Banking
FFCCU Mobile Banking

by Firefighters Community Credit Union

💰 Finance

(2K)

Free
See developer apps

User experience

🐞

Reported Bugs

7 issues

Doesn't allow face recognition access to login

Bug

Doesn't work with auto sign

Bug

Occasionally a box pops up and says"transaction cannot be completed". It gives an error number, which I think was 813.

Bug

App will forget your fingerprint and password after you've saved it and lock you out of your own account.

Bug

Have had to call customer service multiple times to reset my password for no good reason other than the app is simply not efficient.

Bug

Miss not having the ability to "view" a check.

Bug

Needs support for the new 4" display

Bug
✨

Requested Features

7 requests

Face recognition access to login

Feature

Alert option for minimal balances or overdrafts

Feature

Ability to view credit card transactions

Feature

Ability to label transfers on mobile app

Feature

Remote deposit for business accounts

Feature

Add features like bill pay and picture deposit

Feature

Support for newer display sizes (iPhone 5)

Feature

FAQ

What can I do with this mobile banking app?

This app allows you to check your account balances, view your transaction history, transfer funds between accounts, and pay your loans. It also includes a secure messaging feature for contacting support.

Is this app free to use?

Yes, the application is free to download and use. There are no additional charges for using the mobile banking services provided through this app.

How can I get help if I have questions?

You can use the secure messaging feature within the app to contact support. Alternatively, you can call Firefighters Community CU directly at 216-621-4644 for assistance.

What are the main features of the app?

The core features include checking account balances, reviewing past transactions, initiating fund transfers, making loan payments, and communicating with customer support securely.