Pointless
Downloaded this app when I saw the “fflecsi” logo on the side of a bus on holiday in Aberteifi. Would have loved to have used the service but I’ve absolutely no idea how to use the app. The fflecsi.wales website is next to useless and isn’t mobile responsive. Make this app and the fflecsi service beginner friendly and you’ll have more users and more chance of success. Until then, all of the service providers are missing a trick.
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Good service, shame about the app
I would give the service itself 5* but the app is very hard to use and there's no help either on it or the TfW website. Have managed once to book a ride but usually find it easier to book by phone.
good but..
good but sometimes they do drop you off at the wrong stop and sometimes it just gets tiring having to get up and telling then its the wrong stop and once one of the seats were wet from someone peeing on it and i sat on it with a wet skirt the whole day and i really think the app should have an option to see if you can request a later time or a earlier time when you book your travel and to see if a later or a earlier time is abailabke
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No Problems
No problems using the app to book bus. Sometimes can’t book one at short notice but hey you just have to be organised and book in advance. Great drivers.
Great Service
We’re walking the Pembrokeshire Coast path and the Fflecsi service has been invaluable, the booked bus has always arrived and we were kept updated on the progress / arrival time. Well done to all the drivers for always being cheerful / helpful and expertly managing very narrow roads👏
Difficult
Looking for a town bus into Haverfordwest on a Saturday I was directed to use Fflecsi as no scheduled buses. Impossible. It insists on setting a home address of its own devising, about 1/2 mile by road from where I set the marker, albeit close by across hedges, as the crow flies. No obvious way to delete and start again. And no destination in the town centre, Lidl was the closest. And until I have finished my shopping and appointments , I don’t know what time I will want to return, nor do I want to trek over to Lidl again. Not exactly Fflexible, is it? And NOT a replacement for a local bus service, no wonder that those that can use a car. Would give zero stars if I was able to
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Big issue is
That when one person books the Fflecsi no one else can join the same bus on route or before. Which means bus is under populated and not able to make savings to get more passengers in the bus at any one time.
Great driver
Very helpful and friendly
Dafydd
This is a great public transport scheme for rural areas where service buses are few and far between.
A lifeline for those without access to a car, the elderly and young people.
Needs more advertising.
A lifeline for those without access to a car, the elderly and young people.
Needs more advertising.
Has potential needs to branch out slightly more
As cool as the concept is I feel that it’s very restrained from going to areas that become inaccessible I understand that it’s limited but from the place I live and how limited bus and trains are. This could’ve been a good addition for those who could use this app to get to places without being restricted to other public transport as they cut their bus times in half and the latest train is 7. Doesn’t need to be the whole of wales but I could branch out to Conwy or Llandudno Junction, but not Llandudno or colwyn bay as they have multiple transport whilst the other two don’t for example. Hope this addition could implemented one day
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Walk out, bus home.
This was exactly what we needed- a bookable bus to cover the homeward leg of a walk along the Coastal Path. Everything on time, fabulously accommodating driver who dropped us exactly where we wanted! Perfect!
Useless for Pembrokeshire
Whatever I put it always says no device is available and I can’t schedule for a time I want to go. As another reviewer said “either I am doing something wrong or the app is no good”. How many people’s fault does it have to be for not understanding the app before they revise it and make it workable?
Service
Great service but App not the easiest to use…especially if your preferred time is fully booked.
Great service in all ways.
This was our first day of using Fflecsi and two journeys were perfect. The brilliant and comfortable new bus arrived on time at our pickup point. It was expertly driven by Wendy who kept the safety of passengers in mind. This is a first class service which we hope to use again. Well done TfW.
So important…
A great service for residents living in Cosheston and rural villages without a bus service. Used it for dental visit super drivers too….
Doesn't work
Not an intuitive app in itself, and when trying to book a journey repeatedly told us no buses available at that time, but no suggestions as to whether it was the time, the place or both that was the problem. Very disappointing.
Useless App
This is a great concept, if only the app was user friendly and you were actually able to get somewhere with it, or it gave you an idea of where pick up points actually were. As it is, it’s pretty useless.
Can never find a bus
This is a joke. The app is very hard to use if you don’t happen to live exactly on a route. Then you can never book a bus. You have to guess an address where the bus ‘might’ stop and to date I have never actually been able to book a ride. Phoning fllecsi results in ‘we are very busy’ but seemingly not with any passengers. Come on, improve the app functionality and improve the ‘non-existent’ service.
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Chris
Kevin is always pleasant and courteous and the service is second to none thank you
Yukying Reed
Very friendly service . This was my first time use it so convenient as I live in top of hill area . Will use this services again . ( every Friday I’m going to sport centre for my aqua aerobic class ) thank you 👍
