Full of bugs and issues
When you select open return it tells you there are not open return tickets available but then you leave it unchecked and it shows the open return tickets.
The app also takes forever to load, season tickets won’t load or activate. Honestly with I went with a physical card at this rate.
The app also takes forever to load, season tickets won’t load or activate. Honestly with I went with a physical card at this rate.
TTheComfyBeardGuy
Great app, but can’t add photo for a sessional ticket
My daughter started high school and has been using the train to het to/from school. I like how easy is to use the app and the feature to save favourite routes is supper handy for a child to use. We know wanted to buy a weekly ticket but can’t proceed as the app doesn’t allow to upload and/or take photo even with app permissions granted
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Ppvk4
Brilliant customer support
Brilliant customer support, I ran out of money on my card and they blocked my card, as they would do when they cannot get their money. I then messaged them and they unblocked it. Also very understanding when my old phone broke and I couldn't show my ticket.
Eellareynaxoxo
Please stop….
Please hire a real UX designer and do some user journey mapping while you are there. You cannot even click back or exit many screens.
Many button presses required for simple things and keyboard overlap is terrible.
Live timing is an absolute joke. Why can you not just choose a station and view the board?
Many button presses required for simple things and keyboard overlap is terrible.
Live timing is an absolute joke. Why can you not just choose a station and view the board?
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MMagsybaby
Apple Payg
There seems no way of viewing payg journeys if using Apple Pay. Do people actually carry physical cards any more
PPhraseandfable
