Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • August 7, 2019
  • September 18, 2020
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About

Access healthcare services and virtual care visits through this application. Connect with Franciscan Health for various medical products and services.

Virtual care visits
Access to Franciscan Health services
Medical product access
Healthcare services
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What's New in FHVirtualCare

4.40.3

September 18, 2020

• Improved session monitoring: Actively checking if the patient has gone away from the app during the intake process or during the video call and if so, to properly update their status and disconnect the patient from the session • Improved user experience: User will be presented with a gender-neutral silhouette (instead of the black screen) when someone mutes their video • Support lockdown network: All traffic (media and signalling) for iOS Apps now proxies through the Teladoc Health network

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User reviews

The weirdest ever

Franciscan needs to invest in some serious user experience here. The home screen only has two main buttons to select from, one literally says “context_aware_epic” 🤔????? And the other is for already scheduled visits. As a new user I’m not sure what do or where to even begin, let alone how to interpret a context_aware_epic button, lol. I clicked out of curiosity and it takes you to a type box labeled “Name or Description” with a “Confirm” button. That’s it. Mmm, okay.😐 I’m not sure what’s going on, but this app is not intuitive to use at all, and very odd choices of language and labeling. How about prompting new users how to create a log in and access available services? When I hit the Log In button, nothing happens. Wow, this could use A LOT of work. I hope they invest in making this not only better, but making it usable. It’s like someone got tired half way through and just gave up.
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FAQ

What is FHVirtualCare?

FHVirtualCare is an application designed to provide users with access to Franciscan Health's products and services, including virtual care visits.

What devices does FHVirtualCare support?

FHVirtualCare is available on iPhone, iPad, and iPod devices.

What is the age rating for FHVirtualCare?

FHVirtualCare has an age rating of 12+, making it suitable for users aged 12 and older.

When was FHVirtualCare last updated?

The latest version of FHVirtualCare was released on September 18, 2020.

What is the user rating for FHVirtualCare?

FHVirtualCare has a rating of 3.0 stars based on 4 user ratings.

Is FHVirtualCare free to download?

Yes, FHVirtualCare is available for free download.

Who developed FHVirtualCare?

FHVirtualCare was developed by Franciscan Alliance, Inc.