One of the worse apps to use
The ui is old, outdated, and unintuitive. All that can be forgiven, but the app has the worse reliability I have ever seen. Sometimes it works, and sometimes the app just refuses to even connect to the main server. Certain commands are buggy and unreliable, sometimes working and sometimes not.
Ugly, clunky, poor layout, poor effort
Legacy app that hasn’t been updated for a while. It does work most of the time to do the basic tasks required of it but still has bugs. It’s an ugly app for sure with minimal attention to the user experience. Going into this app to do things is a chore with zero ‘delight’ factor for the end user.
Fibaro just relying on (mostly) decent hardware and coming in pathetically sub par on the software front.
Fibaro just relying on (mostly) decent hardware and coming in pathetically sub par on the software front.
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Needs updates!
Apps like this need much more development, the UI is old , there’s still bugs in the app , the updates aren’t as frequent as they should be , the potential is there , it just needs more funding
Pretty good overall
The only thing I’d add is Siri shortcut compatibility
It could be so much better.
I used to love my Fibaro system. I bought over 50 modules for my HC2. But the plugins and the iOS app, plus an almost non-existent tech support, made me want to move away from Fibaro. The app is loading too slow, you can only have widgets for scenes, and some important modules don’t even show up. For example, it shows almost every unusefull info from a Qubino Power Meter, but it doesn’t show the most important thing: consumption. And it’s been like that for years...
Also, the notification system. For example now i have more than 10 notifications, that even show in the bubble over the app. But if i start the app, it shows me 0 notifications...
And the worst thing: it show different values than the web version of Fibaro. That’s very bad!
Also, the notification system. For example now i have more than 10 notifications, that even show in the bubble over the app. But if i start the app, it shows me 0 notifications...
And the worst thing: it show different values than the web version of Fibaro. That’s very bad!
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Good idea, poor execution
When you go to a website you love the fibaro ideas and the entire ecosystem seems amazing. It’s just the surface.
After being installed you start noticing all bugs, how slow it is how it disconnects or freezes all the time.
Not recommended.
After being installed you start noticing all bugs, how slow it is how it disconnects or freezes all the time.
Not recommended.
Great idea, not great execution.
Update December 2018.
The fibaro system is good but they oversell the system when infact it's unreliable, highly complex to setup and not always logical to use, let alone program.
The app misses simple features which would make it so much more user friendly. Quick switching between multiple home centres. They responded to this with "it's only a few pushed away" but truthfully it's many more. If I last left the app in a room in my house I'm hitting "back", "back" "settings", "choose HC" "other HC" and if I'm lucky and it actually connects to the HC I've asked it to, then I've a few more pushes to get to the controls for the new HC.
Customisable switch panels like my previous software "indigo" were great. Fibaro doesn't easily let you create these. Being able to see a timer for "sensor last breached" was useful until they removed it. The ability to restart a crashed hc2 from the app would be good.
Mostly for the App I'd appreciate quick switching from one HC to another and immediate controls for light settings or scenes. It's a faff with this app.
I don't trust fibaro to produce updates that work first time so I rarely update immediately.
I think the fibaro team are great, but every update has flaws and it feels like we're still in beta most of the time.
The fibaro system is good but they oversell the system when infact it's unreliable, highly complex to setup and not always logical to use, let alone program.
The app misses simple features which would make it so much more user friendly. Quick switching between multiple home centres. They responded to this with "it's only a few pushed away" but truthfully it's many more. If I last left the app in a room in my house I'm hitting "back", "back" "settings", "choose HC" "other HC" and if I'm lucky and it actually connects to the HC I've asked it to, then I've a few more pushes to get to the controls for the new HC.
Customisable switch panels like my previous software "indigo" were great. Fibaro doesn't easily let you create these. Being able to see a timer for "sensor last breached" was useful until they removed it. The ability to restart a crashed hc2 from the app would be good.
Mostly for the App I'd appreciate quick switching from one HC to another and immediate controls for light settings or scenes. It's a faff with this app.
I don't trust fibaro to produce updates that work first time so I rarely update immediately.
I think the fibaro team are great, but every update has flaws and it feels like we're still in beta most of the time.
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Update has ruined it
The app is good, when it works. But the update one week ago has led to inability to access it. Don’t they test it?
There is no reply to email sent to “contact us” email on their website.
What’s the point of spending tens of thousands of dollars?!
There is no reply to email sent to “contact us” email on their website.
What’s the point of spending tens of thousands of dollars?!
Titles are switched
Developers: you have the title is labeled incorrectly on the apps. You have the HomeKit labeled which should be the iPhone app. Any iPhone app is labeled for the HomeKit.
Waiting for Shortcuts support
The app has been improved recently but please add Shortcuts support
New version crashes before opening
Very poor
Update
New Version fixes the issues of crashing and loss of credentials. It’s now possible to use the app reliably enough to unlock the power of the HC2
Update
New Version fixes the issues of crashing and loss of credentials. It’s now possible to use the app reliably enough to unlock the power of the HC2
Awful UI
The UI is impossibly low contrast with small text and small icons.
No automation is offered.
A beta release at best.
No automation is offered.
A beta release at best.
Disappointing and Frustrating!!
It’s disappointing that with the change in Technology, The Fibaro Team have not been able to keep up.
Unfortunately they have released ‘security’ features which have now made the App logout of both Fibaro Cloud and my Home Centre 2 at least twice a week!!!
I use an iPhone X, Apple Watch and iPad Pros with the Fibaro Apps and am progressively wishing I had of got a Vera Unit.
It makes controlling your house extremely difficult not to mention, every time it does this you have to reset your privacy settings to allow the app to work (with limits) on Apple Watch and in the Widgets.
Make your software work, please!!!
Fibaro Developers must be dreaming when they talk about their supposed workaround as it doesn’t fix the problem!
Unfortunately they have released ‘security’ features which have now made the App logout of both Fibaro Cloud and my Home Centre 2 at least twice a week!!!
I use an iPhone X, Apple Watch and iPad Pros with the Fibaro Apps and am progressively wishing I had of got a Vera Unit.
It makes controlling your house extremely difficult not to mention, every time it does this you have to reset your privacy settings to allow the app to work (with limits) on Apple Watch and in the Widgets.
Make your software work, please!!!
Fibaro Developers must be dreaming when they talk about their supposed workaround as it doesn’t fix the problem!
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Good But SLOW!
It’s a pretty good app does everything it needs to do. However it takes forever to login even with ‘Keep Awake’ & ‘Connect with the controller in the local network first’ selected. If that was sorted then I wouldn’t have any complaints.
Losing credentials every other day
Since the last update, the app loses your credential every other day. So you have to login again just to access your HC2, which means login in first with Fibaro ID and then login into my HC2 with those credentials. Ok for a few days and then low and behold all credentials and app settings gone. A thread on the forum shows other users having the same issue and no help from Fibaro. Maybe time to move over to Vera and sell my HC2.
(Update - 30/8/2018) after trying the solution given, it worked all for about 4 days and now back to the same issue of still losing credentials. This is infuriating and I’ve now started to use a third party app that stays logged in. The app is absolutely useless in its current state.
(Update - 30/8/2018) after trying the solution given, it worked all for about 4 days and now back to the same issue of still losing credentials. This is infuriating and I’ve now started to use a third party app that stays logged in. The app is absolutely useless in its current state.
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Slow and forgets login
Constantly forgets login and you need to sign in twice to turn on a light.
Unreliable, fibaro is a joke.
Also very slow when not on same lan
Unreliable, fibaro is a joke.
Also very slow when not on same lan
iphone app doesn’t work anymore
All good and working fine even when you are away in another country I was able to fiddle with my lights at home. suddenly about 4 months ago app seems to forget my login and prompt every time to enter login details. things got worse recently I have to delete the app and reinstall everytime I want to switch my lights off.. I can’t do this everytime and it’s so inconvenient I left the lights run on daytime costing me a lot of money on electrics.
I am so frustrated because all my new build has fibaro built in.. I hope this company is not in blink of collapse and they will do something about this..
not sure why they taking ages to test and certify the smoke detector ...
another frustrated and angry customer
I am so frustrated because all my new build has fibaro built in.. I hope this company is not in blink of collapse and they will do something about this..
not sure why they taking ages to test and certify the smoke detector ...
another frustrated and angry customer
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Doesn’t work locally
Won’t allow login to HC2 on local network. Requires Fibaro ID which can only be granted to one person. So everyone else in my home can’t use the system.
Needs work but still useful
The app has the right intentions; easy access to your fibaro controlled devices. However it would be great if it stayed logged in and didn't have to 'load' everytime you open it. I am finding turning devices on and off by the app more time consuming then getting up and powering the device manually. This is because the current process requires you to open the app, wait up to 10 seconds for the app to discover and login. Then you have to browse through your devices. Find your device. All before you get to do anything with it.
Furthermore, this latest patch auto logs you out every few days and is making the app experience very poor.
I am hoping Fibaro go back to the drawing board with this and focus on delivering an unparalleled user experience (core to this would be a new interface and faster, possibly automated login/load).
Furthermore, this latest patch auto logs you out every few days and is making the app experience very poor.
I am hoping Fibaro go back to the drawing board with this and focus on delivering an unparalleled user experience (core to this would be a new interface and faster, possibly automated login/load).
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Collapse
Used to work well, but now every time you want to use it you have to login – twice! I do not want to have to spend five minutes just to turn on a light. This makes the whole expensive Figaro system pretty useless.
Please correct.
UPDATE
Well it’s now stopped working altogether. Does not allow you even to log in. So sad: used to work well. This was expensive hardware & now completely useless. Please do not make my mistake: avoid Fibaro and buy something better supported and more reliable.
Oh and BTW deleting and reinstalling the app makes no difference...
Please correct.
UPDATE
Well it’s now stopped working altogether. Does not allow you even to log in. So sad: used to work well. This was expensive hardware & now completely useless. Please do not make my mistake: avoid Fibaro and buy something better supported and more reliable.
Oh and BTW deleting and reinstalling the app makes no difference...
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