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FidelityHOME

FidelityHOME

by Fidelity Communications Co.

45 ratings
19 reviews
🔧 Utilities

Archived App (Last seen on 23 Mar 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 25, 2019
  • September 17, 2020

Features

Developer

Fidelity Communications Co.
✨Promote your app ✨
FidelityHOME screenshot #1 for iPhone
FidelityHOME screenshot #2 for iPhone
FidelityHOME screenshot #3 for iPhone
iphone
ipad
⭐19
Reviews↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your home WiFi network directly from your smart device. Configure, diagnose, and optimize your network performance, troubleshoot issues, and control device access without needing technical support. Easily find and fix WiFi dead spots.

✓Network configuration
✓Speed testing
✓Device management
✓WiFi password management
✓Troubleshooting guidance
✓Parental controls
✓Signal strength mapping
Show original description

What's New in FidelityHOME

1.0.4

September 17, 2020

Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

App suddenly does not work.

Then again, few things with this company do, so why would it?
EvalasEvalas

App

I’ve never able to use the app since it’s been installed. It can never connect to the modem. No stars for this app!
Plate1*Plate1*

Good luck

It never works. Always has some issue or another stating the app can’t connect to the modem. I’m not surprised though. The internet service is subpar. Constantly disconnecting, and much slower than what we pay for.
Ladyscarlett82Ladyscarlett82

This App is Crap!

All you need to know is not to waste your time downloading this app, it will not work. The internet service is great but this app is horrible, 1 star is being generous.
jahyslipjahyslip

Absolutely the worst!

Never works! 🙄
BsilvolaBsilvola
See 14 more reviews

FAQ

What does the FidelityHOME app do?

The FidelityHOME app allows you to manage and optimize your home WiFi network directly from your smart device. You can configure settings, diagnose issues, test internet speeds, view connected devices, and even set up parental controls without needing to call for technical support.

What are the key features of FidelityHOME?

Key features include direct access to network details, speed testing to validate broadband and device speeds, a list of all connected devices, easy WiFi password management, guided troubleshooting for performance and security issues, parental controls for time-based access, and a 'SweetSpots' feature to map WiFi signal strength and identify dead zones.

Is FidelityHOME free to use?

Yes, the FidelityHOME app is free to download and use. However, it requires a supported Hitron gateway and an internet subscription with Fidelity Communications to function. The app will not be able to log in if your device is not connected to the supported Hitron gateway.

What devices is FidelityHOME compatible with?

The app is designed to work in conjunction with supported Hitron gateways provided by Fidelity Communications. It is intended for use on smart devices that can connect to your home network, allowing you to manage your WiFi from your phone or tablet.

How can FidelityHOME help with slow WiFi?

FidelityHOME can help identify the cause of slow WiFi by allowing you to test speeds directly to your device and compare it to your broadband connection. The app and your gateway can also automatically review potential performance issues and guide you through a step-by-step resolution process to improve your network's speed and stability.