No customer service and not able to withdraw
It’s a scam
Giving it 5 stars purely because 1 star reviews go straight into the trash bin.
No Customer Support
Delayed withdrawals. Tested them out with just a dollar. If you can’t trust them with small matters you cannot trust them at all. I was ready to deposit 100k USDC if the test deposit and withdrawal went well. Instead, no one is home. They don’t even review support messages.
Update April 10th:
Four days after my initial message and only after writing this review, did I receive an email with a 20 dollar bribe from Jordan Brannan, Fido’s CEO asking me to update my review. The in-app support messages still show as unseen. Reiterating, that they are incompetent and disorganized.
Is that company still exist?
Hidden fee (resolved)
Initial Message:
Really confused about the 2% fee in the terms of service that was stated nowhere else. I appreciate that the TOS says you will notify us before the fee is taken, but still came as a surprise when I read the TOS. Other than that I really like the app
Hidden fee
Response from developer
Hi there, Really sorry for the confusion here, I completely understand how that could feel unclear when reading through the Terms. Just to clarify, the 2% fee isn’t something taken separately from your balance. It’s already built into the yield you see in the app, so the APY displayed is exactly what you receive. We’re working on making this clearer so there are no surprises. If you’d like more detail, please email us at support@fido.xyz with the email on your account and we’ll walk you through it right away.
Features
Edit: My first deposit of $100 took over a week, but 1 day to withdraw to my bank. If more features and deposit times are improved this app would be 5/5.
Features
Gold yields for insured $
It’s been like over 3 weeks!
Unable to withdraw money at all
Why are we not promoting this!!!
It works as a small bank. So it takes about 24 hours to deposit money. And 48 to withdraw. It is what it is. But for 10% apy??!?!?!? I won’t complain.
They’re gonna add a Fido pro soon which will make you account secure up to 250k. For now it’s only insured for 100k. But if you have 25k your money is in assured up to 150k. This is a review after 2 weeks of testing and today is 01/21/2026.
Unknown error when withdrawing money
Response from developer
Hey there! Depending on your bank, deposits can sometimes take up to four business days to fully clear. It sounds like your transfer was still processing at the time you wrote this, but it should now be reflected in your balance. We’d never let a deposit go missing, and our team's always happy to confirm the status directly. Just reach out through the app or at support@fido.xyz and we’ll take care of it right away.
Clean and easy
Transfer Error
Cute app
Slow Deposit Times
Account
Wouldn't recommend
Response from developer
Hey there! Depending on your bank, deposits can sometimes take up to four business days to fully clear. It sounds like your transfer was still processing at the time you wrote this, but it should now be reflected in your balance. We’d never let a deposit go missing, and our team's always happy to confirm the status directly. Just reach out through the app or at support@fido.xyz and we’ll take care of it right away.
African Ghanaian ponzi fintech app
Response from developer
Hi Jackerboy16, This review doesn’t reflect Fido or how it operates. We’re a UK & US–based savings app, and all user funds remain fully in their control. Security and trust are central to what we do. We only partner with leading providers and ensure users always maintain custody of their money. If you’ve had a genuine issue with our app, please contact us directly at support@fido.xyz so we can help. Best, Fido Team
