I’m not getting my messages until days later
I’ve noticed that I’m receiving messages and notifications late or just not appearing until like days later. Other than that app is awesome.
My go to for work
Great app and I have a LOT of jobs through this platform. The only thing is that as time goes on with uploading photos through the app, space consumed increases and the only way I get it back is by uninstalling the app. This also is a concern because it does seem that once I hit a certain threshold for deliverables and space, the app starts to act slow or weird.
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Can’t leave close out notes
Won’t let you leave close out notes. Too busy trying to track what you’re doing to work.
Scoring system
Your scoring system is broken. I’m a quality technician who arrives on time and is very efficient with my work. I’ve never had a complaint with anything. I would like to request a review to get my scores where they should be.
Unusable
The app and website are completely unusable. I’ve tried creating an account with two different emails and every time I try to verify, it takes me to the app where it loads indefinitely.
Can not copy phone numbers
Need to be able to COPY
from all field when inside
Can not copy phone numbers
Sometimes need to text or email other people
The info
Should be able to copy everything. Addresses
Notes
Description
Required fields
Confidential fields
Everything
from all field when inside
Can not copy phone numbers
Sometimes need to text or email other people
The info
Should be able to copy everything. Addresses
Notes
Description
Required fields
Confidential fields
Everything
⭐️⭐️⭐️⭐️ Field Nation — Great Platform, But There Is Room for Improvement
I want to take a moment to give Field Nation credit where credit is due.
Field Nation provides a valuable service to the technology industry. It connects businesses and service providers with technicians all over the country, and for independent technicians like myself, it creates opportunities to work in areas where we might not otherwise have customers. That is a tremendous benefit to both technicians and businesses.
But the platform is only as good as the people administering it.
One of the biggest shortcomings I have experienced is the way some work orders are written, scoped, and reviewed.
There are times when the people creating the tickets simply don’t take the time to fully understand the customer’s scope of work or accurately communicate what the customer actually needs. The result is that the technician arrives on site expecting one thing and discovers something completely different.
Now the technician is put in a difficult position.
The technician has to try to satisfy the customer, work within the original scope, communicate with the provider, and sometimes troubleshoot problems that were never properly described in the work order.
And when something goes wrong, the technician can end up taking the blame for a problem that started with an improperly written or poorly understood ticket.
That’s not fair.
Another concern is how quickly a technician’s mistake can sometimes be viewed as evidence of poor performance without looking at the entire situation.
Technicians are human.
We make mistakes.
But Field Nation is made up of people too—and the decisions made by Field Nation can have a direct financial impact on the technicians who depend on this platform for their livelihood.
When a technician is marked negatively, restricted, or judged because of circumstances that weren’t fully investigated, that can affect their ability to receive future work and ultimately affects their income.
Before reaching a conclusion, look at the entire story.
Ask:
* What did the original scope actually say?
* What did the customer actually request?
* What did the technician find when they arrived?
* Was the necessary information provided before the technician accepted the work?
* Did the technician communicate the problem?
* Did the provider change the scope after the technician arrived?
* Was the technician actually responsible for the problem?
* Were all sides given an opportunity to explain what happened?
Don’t automatically assume the technician is the problem.
Sometimes the problem is the process.
Field Nation has an opportunity to become even better by putting more emphasis on the quality and accuracy of work orders, better training for the people creating those work orders, and a more thorough review process when complaints or performance issues arise.
Don’t judge the technician until you’ve reviewed the ticket, the facts, and the circumstances.
I say all of this because I believe Field Nation is a valuable platform. I wouldn’t take the time to write this if I didn’t think it had tremendous potential.
The technicians are the people who ultimately represent the providers and customers in the field. They are the ones showing up at businesses, hotels, restaurants, retail stores, offices, and other locations—often with incomplete information—and trying to make things work.
Give those technicians the respect they deserve.
Give them accurate scopes.
Give them an opportunity to explain what happened.
And before putting a negative mark on someone’s professional record, take the time to investigate all the facts.
Field Nation has built something that can genuinely help technicians and businesses across the country.
Now let’s make the people and processes behind the platform just as professional as the platform itself.
People are human. Field Nation is human. Mistakes happen.
The difference between a good platform and a great one is how fairly it handles those mistakes.
#FieldNation #Technicians #ITSupport #FieldService #Technology #IndependentTechnicians #Telecommunications
Field Nation provides a valuable service to the technology industry. It connects businesses and service providers with technicians all over the country, and for independent technicians like myself, it creates opportunities to work in areas where we might not otherwise have customers. That is a tremendous benefit to both technicians and businesses.
But the platform is only as good as the people administering it.
One of the biggest shortcomings I have experienced is the way some work orders are written, scoped, and reviewed.
There are times when the people creating the tickets simply don’t take the time to fully understand the customer’s scope of work or accurately communicate what the customer actually needs. The result is that the technician arrives on site expecting one thing and discovers something completely different.
Now the technician is put in a difficult position.
The technician has to try to satisfy the customer, work within the original scope, communicate with the provider, and sometimes troubleshoot problems that were never properly described in the work order.
And when something goes wrong, the technician can end up taking the blame for a problem that started with an improperly written or poorly understood ticket.
That’s not fair.
Another concern is how quickly a technician’s mistake can sometimes be viewed as evidence of poor performance without looking at the entire situation.
Technicians are human.
We make mistakes.
But Field Nation is made up of people too—and the decisions made by Field Nation can have a direct financial impact on the technicians who depend on this platform for their livelihood.
When a technician is marked negatively, restricted, or judged because of circumstances that weren’t fully investigated, that can affect their ability to receive future work and ultimately affects their income.
Before reaching a conclusion, look at the entire story.
Ask:
* What did the original scope actually say?
* What did the customer actually request?
* What did the technician find when they arrived?
* Was the necessary information provided before the technician accepted the work?
* Did the technician communicate the problem?
* Did the provider change the scope after the technician arrived?
* Was the technician actually responsible for the problem?
* Were all sides given an opportunity to explain what happened?
Don’t automatically assume the technician is the problem.
Sometimes the problem is the process.
Field Nation has an opportunity to become even better by putting more emphasis on the quality and accuracy of work orders, better training for the people creating those work orders, and a more thorough review process when complaints or performance issues arise.
Don’t judge the technician until you’ve reviewed the ticket, the facts, and the circumstances.
I say all of this because I believe Field Nation is a valuable platform. I wouldn’t take the time to write this if I didn’t think it had tremendous potential.
The technicians are the people who ultimately represent the providers and customers in the field. They are the ones showing up at businesses, hotels, restaurants, retail stores, offices, and other locations—often with incomplete information—and trying to make things work.
Give those technicians the respect they deserve.
Give them accurate scopes.
Give them an opportunity to explain what happened.
And before putting a negative mark on someone’s professional record, take the time to investigate all the facts.
Field Nation has built something that can genuinely help technicians and businesses across the country.
Now let’s make the people and processes behind the platform just as professional as the platform itself.
People are human. Field Nation is human. Mistakes happen.
The difference between a good platform and a great one is how fairly it handles those mistakes.
#FieldNation #Technicians #ITSupport #FieldService #Technology #IndependentTechnicians #Telecommunications
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All foreignors takening american jobs
They keep your pay hostage unless you dish out all of this money
Ratings system needs a rehaul
The work performed on site for someone that has completed 100+ jobs should be more valuable then someone that provides notice and cancels. (Considering there is ALWAYS another tech ready to work.
AMBC
It’s one of the best apps for hardware technicians
Thank you
7years of supporting my business and providing support for other business is great partnership with Field nation.
Do not give work waste of time
Not worthy, do not assign work.
Angry owner
We at Protech appreciate all the work you send our way. When ever there is a dispute with a customer you always resolve it, but I do have 3- issues that no other platform does. 1- Hard Starts were and should only be used on certain circumstances ex IE: Bridge calls, customer staying late or arriving early and CRT. Turn-ups involving multiple people and or other people involved in that peculiar job. 2- your 10% which is well deserved should not include expenses, you don’t deserve 10% of what I request for travel. I maintain, fuel and insure all our vehicles. 3- you OAI Insurance , we at Protech are completely insured and except all liability's That’s why I gave you 2-stars only. We make you a lot of money for a small business but we are not a 1- man crew using Uber, which I personally seen. 10% of any wages is not in dispute it’s all the exters you charge. I have all insurance and Business paper work. Before you respond which I hope you do. Check the income Protech provides. Thank you sincerely, John Daly President
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India Technicians
One bad review on this platform will cut your throat sort of speak, and if you have any kind of disagreement with anyone from India, they will write a bad review
Stay away from India technicians is my only advice
Stay away from India technicians is my only advice
iPhone USELESS for this App
After a recent update, the app is completely NON FUNCTIONAL.
If you already have the app installed, you must delete from your phone because any Safari links to field nation will prompt the APP to open to this nonsense.
If you already have the app installed, you must delete from your phone because any Safari links to field nation will prompt the APP to open to this nonsense.
N/A
Wonderful way for independent contractors to find work.
Most buggy app
This is the worse app I’ve ever used. Doesn’t work half the time, better off sticking to the web browser.
Doesn’t work
App doesn’t work just loads permanent white page.
Server side issue bricked this app
Been a week or so since the app was bricked by a server side issue
Only thing that works in the app is the app feedback everything else is broken
As of 7/24/26 there have a bug filed with the ios app not working
Only thing that works in the app is the app feedback everything else is broken
As of 7/24/26 there have a bug filed with the ios app not working
White Screen of Death…
Session timed out, not able to load login screen. Deleted and Reinstalled app, restarted device. Still white screen 🤦♂️
