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Field Service Assistant

Field Service Assistant

Field Service

6.3K ratings
841 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 8, 2009
  • September 4, 2023

Features

Developer

Sarka Tyri Software LLC
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❓5 answered
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About

This app helps Jehovah's Witnesses manage their field service activities. It tracks calls, placements, and volunteer time, with features for reporting, contact synchronization, and goal setting. It also offers mapping and navigation capabilities.

✓Call and placement management
✓Volunteer time tracking
✓Customizable reports
✓Contact synchronization
✓Mapping and directions
✓Goal setting
✓Notes and appointment scheduling
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What users say

Summarized from real user reviews of Field Service Assistant. Based on 6.3K reviews and a 4.7/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

  • 👍Easy to use
  • 🚀Helps keep ministry organized
  • 💡Useful features like timer, mapping, and report sending
  • 🙏Grateful for developer's hard work
  • ⭐Great app overall

Negative things

  • 🐛Issues with data loss/deletion
  • 🐛Crashes/stability problems after updates
  • 🔍Difficult to edit/correct entries
  • 🔍Missing features like Bible study tracking
See all reviews

What's New in Field Service Assistant

5.1.7

September 4, 2023

Fixed startup/launch problem for people using the app without access to contacts.

User reviews

Most RecentHighest RatedLowest Rated

Simple & Effective

Excellent app to keep track of ministry time, sending service records and publications. GPS address records house area of your calls.
rdaverrdaver

Thanks once again

FSA continues to be the best app out there. Thank you for your continued efforts in supplying us with such an indispensable tool. It’s so worth it for us. I hope it’s worth it for you, the developer!
BusySisterBusySister

Wants permission to access contacts

Been using for years to track FS hours. Want to use RV feature but I don’t want or need it to have access to contacts but can’t seem to use it without granting permission. Want option to add RV without needing to make RV a contact.
MicmannMicmann

Me desaparece el informe y tengo que volver a re recuperar y vuelve a desaparecer

Me desaparece el informe y tengo que volver a re recuperar y vuelve a desaparecer
MidiacerMidiacer

Not Working

Disappointed
Mary 144 TrailblazerMary 144 Trailblazer
See 836 more reviews

User experience

🐞

Reported Bugs

4 issues

Duplicate entries appearing in reports

Bug

Estimated address feature not working

Bug

Contacts/data disappearing after updates

Bug

Inability to delete old return visits

Bug
✨

Requested Features

5 requests

Add LDC and pioneer school hour tracking

Feature

Improve monthly/yearly report viewing and editing

Feature

Sync data across devices

Feature

Add more customization options

Feature

Integrate with other ministry apps

Feature

FAQ

What does the Field Service Assistant app do?

The Field Service Assistant app is designed for Jehovah's Witnesses to manage their field service activities. It helps users track calls, placements, and calculate volunteered time. The app also includes features for reporting, contact management, and setting personal goals.

What are the key features of this app?

Key features include a start/stop timer for tracking time, sorting contacts by various criteria, custom field support for things like LDC time, managing up to 12 offers, and autofill for time entries. It also supports multiple users, email and text message reports, contact synchronization, mapping, note creation, and goal setting.

How much does the Field Service Assistant app cost?

Based on the provided information, the app is a paid application. There are no mentions of in-app purchases or advertisements, indicating a one-time purchase model.

Is this app compatible with different devices?

While specific compatibility details are not listed, the app offers features like email backups to other devices and synchronization to a host computer, suggesting it can integrate with multiple platforms. Users can visit www.fieldServiceAssistant.com for detailed instructions and compatibility information.

What are common use cases for the Field Service Assistant app?

Common use cases include efficiently logging and reporting monthly and yearly volunteer time, organizing and managing contacts for ministry, mapping out territories and getting directions, and setting personal goals for field service activities. It also assists in scheduling appointments and creating notes related to contacts.