Great!
We highly appreciate the responsiveness and professionalism of Fieldd’s support team. It’s clear they are dedicated to platform growth, and we look forward to leveraging their upcoming system updates.
Banger CRM
The app is great, but if you’re not using the CRM you’re missing out! Total game changer.
TERRIBLE COMPANY AND APP
Customer service is nonexistent you will never ever ever ever ever be able to reach anyone there. None of the phone numbers or chat support options actually work I’m not even sure if this is a real company or some sort of data harvesting thing..
Not only that, but I use this for about a month and the amount of bugs in the software was staggering. Not to mention that the app was down for about four hours during the day every single week since the time I signed up.
Completely embarrassing to tell customers that you can’t book them or take their payment because your app isn’t even working.
The last straw for me was when they started messing up our payments and that was enough.
Take a look at how they are completely dismissing all of the reviews in their replies I wouldn’t be surprised if all of the real reviews are fake.
If you do one or two detail details a year this app might work for you, but if you do anything more than that, you are setting yourself up for a lot of sleepless nights and lost Money.
Not only that, but I use this for about a month and the amount of bugs in the software was staggering. Not to mention that the app was down for about four hours during the day every single week since the time I signed up.
Completely embarrassing to tell customers that you can’t book them or take their payment because your app isn’t even working.
The last straw for me was when they started messing up our payments and that was enough.
Take a look at how they are completely dismissing all of the reviews in their replies I wouldn’t be surprised if all of the real reviews are fake.
If you do one or two detail details a year this app might work for you, but if you do anything more than that, you are setting yourself up for a lot of sleepless nights and lost Money.
Show more
Great support and robust customization.
If you run a service business Fieldd is such a great option, the booking flow customization is robust and has the cleanest user experience out of all the softwares i’ve tried. Support is quick and helpful, highly recommend!
Best CRM for car detailing
This is by far the best CRM for routing scheduling booking and over all sleekness.
Don’t waste your money and time
Stuck with them for a year, because they refused to give me refund after I found out it is a startup in the testing stage. Read carefully their terms and conditions before you pay them and store all your business information in their cloud base - they didn’t take any responsibility at all.
Response from developer
After a year of using us, still calling it ‘testing stage’ is impressive. Glad we held up that long. Cloud-based is simply how modern software works today but, if anything felt unclear, support’s there to actually help, not just the terms page.
UPDATED: They are NOT trying
Update: this app has been down for an average of four hours every single week during peak working hours since I’ve used it.
DO NOT UNDER ANY CIRCUMSTANCES TRUST THIS COMPANY WITH YOUR BUSINESS IN ANY WAY SHAPE OR FORM I CANNOT SAY THIS ENOUGH.
They never answer the phone. They never respond to customer service chats. They never help in any way shape or form.
To make matters worse, they’re even playing with our customers’ money and at that point I had to get out immediately.
I’m not sure if this is some kind of Shell company scam or what but do not sign up for this service you have been warned anything that happens to you after this point after reading these words is 100% on you.
———————-
I think they are trying. But this may not be ready for prime time for real companies. Seems like a very young small developer. Customer service is atrocious. They almost never respond to the chat. Promise things and fall through then disappear. Say they’ll get back to you and never do. No phone number to call. Also, so many bugs. Sometimes features just don’t work. If you have a side hustle and don’t need something that works 99% of the time then this is honestly great. But it’s overpriced for that. Otherwise idk. I personally wouldn’t recommend it. Needs more development and I’m sure they’ll get there. Just not ready now. Will be switching.
DO NOT UNDER ANY CIRCUMSTANCES TRUST THIS COMPANY WITH YOUR BUSINESS IN ANY WAY SHAPE OR FORM I CANNOT SAY THIS ENOUGH.
They never answer the phone. They never respond to customer service chats. They never help in any way shape or form.
To make matters worse, they’re even playing with our customers’ money and at that point I had to get out immediately.
I’m not sure if this is some kind of Shell company scam or what but do not sign up for this service you have been warned anything that happens to you after this point after reading these words is 100% on you.
———————-
I think they are trying. But this may not be ready for prime time for real companies. Seems like a very young small developer. Customer service is atrocious. They almost never respond to the chat. Promise things and fall through then disappear. Say they’ll get back to you and never do. No phone number to call. Also, so many bugs. Sometimes features just don’t work. If you have a side hustle and don’t need something that works 99% of the time then this is honestly great. But it’s overpriced for that. Otherwise idk. I personally wouldn’t recommend it. Needs more development and I’m sure they’ll get there. Just not ready now. Will be switching.
Show more
Slow and incredibly unupdated
Barely works, barely gets by. Leaving this app asap. My company deserves better.
They are trying
I think they are trying. But this may not be ready for prime time for real companies. Seems like a very young small developer. Customer service is atrocious. They almost never respond to the chat. Promise things and fall through then disappear. Say they’ll get back to you and never do. No phone number to call. Also, so many bugs. Sometimes features just don’t work. If you have a side hustle and don’t need something that works 99% of the time then this is honestly great. But it’s overpriced for that. Otherwise idk. I personally wouldn’t recommend it. Needs more development and I’m sure they’ll get there. Just not ready now. Will be switching.
Show more
The best out there
Jobber is overrated
Housecall pro is dead
And everything else is a waste of time and energy. Get dialed with Fieldd, seriously bro. Grow up and pull the trigger.
Housecall pro is dead
And everything else is a waste of time and energy. Get dialed with Fieldd, seriously bro. Grow up and pull the trigger.
Don’t waste your money and time
Used for a year, in my opinion it is a startup in the testing stage, read carefully their terms and conditions before you pay them and store all your business information in their cloud base.
Jason
How to even contact support. There is none so you can’t cancel. This is terrible. There is no way to contact you once you get your card. Except cancel the card
Terrible
Continued to charge my account after requesting them to stop. not only that but you have to book an appointment to get in touch with anyone there. Whether it’s a question about something small or big you need to set up a Google meets call in advance. It’s expensive. Annoying. And can be overly tedious and complicated to set up.
Show more
Response from developer
Billing doesn’t continue after cancellation is completed. Calls are optional, support is available via (live USA human) chat. If something wasn’t closed properly, we’ll fix it fast.
0 Star
Paid for the service tried to use it too similar to what I already have and was not happy with the user interface asked for a refund because I was not satisfied, and they refuse to give me a refund if I could give negative stars I would.
Guys are a nightmare
These guys are complete a holes. The owner himself called me on my personal cell phone threatening me over leaving a bad review that he deserved. Then, they tried to force me into signing a completely illegal contract to “removed my review” in exchange for a refund.
Terrible app
It banned me right when I signed up and now I can’t access my account this app should not exist!
App not letting open an account
This app first ask you to creaste an account and gives you the option to create it with Google account or Apple account. That should be sufficient enough to create the account. But afterwards it also ask you to input the email, phone number and password. And then when it’s supposed to create an account, it sends an error message saying sorry no business account.
So now they got my information and I have no account and I’m unable to use the app!! What a scam!!!
So now they got my information and I have no account and I’m unable to use the app!! What a scam!!!
Show more
Response from developer
Not a scam - your signup just didn’t complete. Google/Apple sign-in still needs a few details, and the error means setup didn’t finish. Support can get you up and running quickly.
10/10
Adam, the sales guy was super super nice and helpful to all my questions even at 1 in the morning. I really appreciate that! not only that but the app overall really helped me up my business on every single aspect down to marketing and online booking and tracking numbers I can’t keep track of, this app has ALOT of great futures for mobile detailers or any mobile business.
Show more
Response from developer
Appreciate this, seriously. Adam’s known for going above and beyond, glad he came through for you. Love hearing it’s helping you run and grow the business, that’s exactly what it’s built for.
Fieldd is a Business Nightmare – BEWARE of Their Hostile & Unethical Practices
If you’re a business owner considering Fieldd, let me save you the trouble: RUN. My experience with this company has been beyond unprofessional, hostile, and unethical—so much so that the owner himself called my cell phone to threaten me just for leaving a negative review.
Yes, you read that right. Instead of calling to resolve an issue, the Fieldd CEO personally called me to intimidate me into removing a bad review. That alone should tell you everything you need to know about how this company operates. But unfortunately, it gets worse.
1. They Will Publicly Shame You to Your Customers Over Billing Issues
If you have ANY kind of billing issue—whether it’s a legitimate payment processing problem or even an internal mistake on their end—Fieldd doesn’t just suspend your account behind the scenes.
They literally notify ALL of your customers through your app with a massive pop-up banner announcing that your business has been suspended due to nonpayment.
• This happens instantly, even if it’s just a simple credit card renewal issue or a minor billing problem.
• It completely tanks your credibility with your customers and makes your business look unprofessional.
• Even if you resolve the issue within minutes, the damage is already done—your customers have already seen that message.
I brought this up to the owner himself, and he pretended to care—only to focus entirely on trying to get me to remove my negative review instead of actually fixing the problem.
2. Shady Billing Practices & Threats
• I experienced unauthorized charges on the wrong card, and when I requested a refund and correction, they immediately went on the defensive and accused me of trying to commit chargeback fraud.
• If you’re even one day late on a payment, they suspend all access to your account and claim there’s a $150 “reconnect fee.” (This is a blatant lie—I know for a fact that all they have to do is restore access manually.)
• When I tried to use multiple payment methods to avoid future issues, they threatened me because their system apparently charged a few dollars less due to a technical loophole—which I had no way of knowing. Instead of handling it professionally, they treated me like I was intentionally scamming them.
3. They Actively Try to Trap Businesses in Their Ecosystem
Fieldd intentionally keeps customer data locked within their system so that you become completely dependent on them. Their business model is designed to make switching platforms as difficult as possible.
Luckily, I saw this coming and used Zapier integrations to create an external database of all customer information (emails, purchases, etc.). If you’re using Fieldd, I highly recommend you do the same—otherwise, Fieldd can cut off all access to YOUR customer data at any time.
4. Their “Support” Team is Defensive & Combative
Any time I raised a legitimate concern, their responses were:
• Defensive and accusatory rather than solution-oriented.
• More focused on protecting themselves rather than helping the customer.
• Dismissing valid concerns as if I was the problem, rather than their broken system.
Final Verdict: Fieldd is a Toxic Company That Harms Small Businesses
• They have a “US vs. Customers” mentality.
• They expose billing issues to your customers, humiliating your business.
• They engage in aggressive, deceptive billing practices.
• They hold your customer data hostage to keep you dependent on them.
• Their leadership resorts to intimidation rather than professionalism.
If you’re considering Fieldd, DO NOT MAKE THE MISTAKE OF TRUSTING THEM. Your business deserves better.
Yes, you read that right. Instead of calling to resolve an issue, the Fieldd CEO personally called me to intimidate me into removing a bad review. That alone should tell you everything you need to know about how this company operates. But unfortunately, it gets worse.
1. They Will Publicly Shame You to Your Customers Over Billing Issues
If you have ANY kind of billing issue—whether it’s a legitimate payment processing problem or even an internal mistake on their end—Fieldd doesn’t just suspend your account behind the scenes.
They literally notify ALL of your customers through your app with a massive pop-up banner announcing that your business has been suspended due to nonpayment.
• This happens instantly, even if it’s just a simple credit card renewal issue or a minor billing problem.
• It completely tanks your credibility with your customers and makes your business look unprofessional.
• Even if you resolve the issue within minutes, the damage is already done—your customers have already seen that message.
I brought this up to the owner himself, and he pretended to care—only to focus entirely on trying to get me to remove my negative review instead of actually fixing the problem.
2. Shady Billing Practices & Threats
• I experienced unauthorized charges on the wrong card, and when I requested a refund and correction, they immediately went on the defensive and accused me of trying to commit chargeback fraud.
• If you’re even one day late on a payment, they suspend all access to your account and claim there’s a $150 “reconnect fee.” (This is a blatant lie—I know for a fact that all they have to do is restore access manually.)
• When I tried to use multiple payment methods to avoid future issues, they threatened me because their system apparently charged a few dollars less due to a technical loophole—which I had no way of knowing. Instead of handling it professionally, they treated me like I was intentionally scamming them.
3. They Actively Try to Trap Businesses in Their Ecosystem
Fieldd intentionally keeps customer data locked within their system so that you become completely dependent on them. Their business model is designed to make switching platforms as difficult as possible.
Luckily, I saw this coming and used Zapier integrations to create an external database of all customer information (emails, purchases, etc.). If you’re using Fieldd, I highly recommend you do the same—otherwise, Fieldd can cut off all access to YOUR customer data at any time.
4. Their “Support” Team is Defensive & Combative
Any time I raised a legitimate concern, their responses were:
• Defensive and accusatory rather than solution-oriented.
• More focused on protecting themselves rather than helping the customer.
• Dismissing valid concerns as if I was the problem, rather than their broken system.
Final Verdict: Fieldd is a Toxic Company That Harms Small Businesses
• They have a “US vs. Customers” mentality.
• They expose billing issues to your customers, humiliating your business.
• They engage in aggressive, deceptive billing practices.
• They hold your customer data hostage to keep you dependent on them.
• Their leadership resorts to intimidation rather than professionalism.
If you’re considering Fieldd, DO NOT MAKE THE MISTAKE OF TRUSTING THEM. Your business deserves better.
Show more
DO NOT USE THIS COMPANY
I am beyond words about this company. The lack of response and communication is absolutely disgusting. I am a large company that was about to use them. I have been passed around multiple times through sales agents as they are “ understaffed and agents are overwhelmed” at the moment.
I am literally begging to start their program and can’t get anyone to get on the phone with me. I’ve sent messages, I talked to one person and he said he would write me an email and never heard from him again. We are a million dollar company btw with 14 states and over 200 contractors and I have been so patient and so kind and understanding to their growing pains but this is absolutely enough. I will take my business elsewhere. Btw I even paid for their services outside my trial since the trial was during their holiday shutdown and wanted to test it out more , but no one was around to answer my questions so I paid for their service and I still can’t get anyone to write me or call me and sign me up for their corporate account. Unreal. Honestly really sad I would’ve been a great loyal company and would’ve spread the world to many of my other business partners that could’ve used them as well.
I am literally begging to start their program and can’t get anyone to get on the phone with me. I’ve sent messages, I talked to one person and he said he would write me an email and never heard from him again. We are a million dollar company btw with 14 states and over 200 contractors and I have been so patient and so kind and understanding to their growing pains but this is absolutely enough. I will take my business elsewhere. Btw I even paid for their services outside my trial since the trial was during their holiday shutdown and wanted to test it out more , but no one was around to answer my questions so I paid for their service and I still can’t get anyone to write me or call me and sign me up for their corporate account. Unreal. Honestly really sad I would’ve been a great loyal company and would’ve spread the world to many of my other business partners that could’ve used them as well.
Show more
Response from developer
Hi Kirsten, As with every customer, we put our best foot forward in helping Mobile Beauty Team get started with Fieldd. However, after repeated threats, false claims, and abusive behavior directed at multiple team members, we made the decision to refund the $99 you paid for our basic plan. Our team is neither understaffed nor overwhelmed—we simply do not tolerate mistreatment of our staff. We wish you all the best in finding a software solution that suits your needs.
