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FieldEdge

FieldEdge

by dESCO, LLC

415 ratings
126 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • December 6, 2016
  • June 30, 2026

Features

Developer

dESCO, LLC
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About

This app streamlines daily operations for home service technicians. It provides access to work orders, customer history, time tracking, and invoicing. Technicians can also capture photos, present customized quotes with pricing options, and process payments directly in the field.

✓Work order management
✓Customer history tracking
✓Time tracking
✓Mapping and routing
✓Customized quoting
✓In-field payment processing
✓Photo capture
Show original description

What users say

Summarized from real user reviews of FieldEdge. Based on 415 reviews and a 1.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Efficient dispatching
  • 🔒Secure data management
  • 👍Helpful customer service

Negative things

  • 🐛Frequent crashes and freezes
  • ⚠️Buggy updates and regressions
  • 🕰️Slow performance and loading times
  • 🤯Confusing and unintuitive UI
  • 💸Expensive for the poor functionality
See all reviews

What's New in FieldEdge

2026.13.12 (12)

June 30, 2026

We’ve updated the app for general maintenance and to fix some defects. Stay tuned for more updates!

User reviews

Most RecentHighest RatedLowest Rated

Weird issues with app

Recommend they fix the issues seems to delete information randomly.
Sometimes it has saving issues to the cloud
cyruAmircyruAmir

Crashes a lot

This app crashes a lot and the only way to get it to work is to delete it and download it again.
The only good thing that this app got going is that you can run credit cards via Bluetooth.
I don’t know why they can’t seem to get it right…
RilenessRileness

Needs more work

Bring back the spell
Check / auto correct in summary.
ShortMag270ShortMag270

Fix your app

App is horrible. Takes 3 steps to do one thing. When doing job summary, spell check is gone with update. We are a field of construction workers. Some of us don’t have the best education in spelling. Makes it hard for some techs and office to correct. Have been using for 2 yrs and still has a long way to go. Do better
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EvEn23EvEn23

Used for 5+ years

FieldEdge is a great concept, but some issues I have with it is mobile app capabilities and glitchiness to it’s functionality. I don’t know if they just want to send so much information every time I enter something it takes soo long. Also it’s too easy to delete items, I have to type out comments sometimes and they take precious time that cost my client’s money when I’m billing hourly.
I wish you could attach links or videos, never been able to figure that out either…
Hopefully someone sees this and looks in to it.
Thanks
App Users
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beehotchbeehotch
See 121 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to send invoices via email

Bug

Disappearing equipment and pricing data

Bug

Inconsistent behavior across devices

Bug

Frequent need to delete and reinstall app

Bug
✨

Requested Features

4 requests

Improved spell check and autocorrect

Feature

Ability to customize work order templates

Feature

Better offline functionality and syncing

Feature

More detailed reporting and analytics

Feature

FAQ

What does FieldEdge do?

FieldEdge is a mobile application designed for home service contractors and their technicians. It helps manage daily operations by providing access to work orders, customer history, time tracking, and in-field invoicing and payment processing. The app aims to improve efficiency and the customer experience for service professionals.

What are the key features of FieldEdge?

Key features include viewing service dispatches and work order details, tracking time for real-time office updates, using mapping and routing for directions, accessing customer account and service history, adding photos to customer records, creating customized quotes with 'good-better-best' options, and processing payments in the field.

How much does FieldEdge cost?

The provided data indicates that FieldEdge is a freemium model. While the app itself is free to download and use, there might be premium features or services available through in-app purchases or a subscription, though the specific details of these are not provided.

What kind of devices is FieldEdge compatible with?

FieldEdge is a mobile application, suggesting it is compatible with smartphones and tablets. The description implies it's designed for technicians to use in the field, so it would likely run on both iOS and Android operating systems.

How does FieldEdge help with invoicing and payments?

FieldEdge allows technicians to create and email service quotes and invoices directly from the field. It supports presenting 'good-better-best' pricing options to customers and can process payments and prepayments, including PCI compliant credit card processing. Customer authorization signatures can also be captured.