FieldTicket 2.1

FieldTicket 2.1

Enverus OSS FieldTicket

2 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • October 20, 2018
  • April 8, 2021

Features

FieldTicket 2.1 screenshot #1 for iPhone
FieldTicket 2.1 screenshot #2 for iPhone
FieldTicket 2.1 screenshot #3 for iPhone
FieldTicket 2.1 screenshot #4 for iPhone
FieldTicket 2.1 screenshot #5 for iPhone
FieldTicket 2.1 screenshot #6 for iPhone
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About

Create and submit service-based field tickets to customers directly from your iPhone or iPad. Capture signatures, attach photos, and work online or offline for real-time submission.

Create and submit service-based field tickets
Online and offline ticket completion
Capture customer signatures electronically
Attach photos to tickets
Duplicate or print field tickets
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What's New in FieldTicket 2.1

2.2

April 8, 2021

Thank you for using OSS FieldTicket. With this version, we include many updates to bring you the latest performance improvements and bug fixes.

User reviews

Question

Is this an IoS only app?

Unintuitive UI and buggy

I don’t even know where to begin on the UI. Though you can get used to it after a couple weeks of use, this app is very unintuitive. You have to jump back and forth between pages while filling out a single ticket. Boxes don’t auto-fill with information that would be SO easy for them to program in.

For example: you set a field ticket start time at the beginning of your shift, let’s say 12:30PM. By default the end time box automatically jumps to 12:30PM. Then you work for 7 hours until 7:30 PM, with multiple haul tickets in this timeframe on the same Field ticket. You then have to jump back to the first page before submitting and set the end time of the entire field ticket to 7:30 PM.. WHY on earth doesn’t the app just auto-fill the field ticket end time to 7:30PM. It already knows that my latest haul ran until 7:30PM... but no, by default the end time on the main haul ticket still says 12:30 (zero hours) until you jump back multiple pages to change the field ticket end time.

Another issue:
Lets say you enter a haul ticket and you select your start and end time. 12:30PM-2:30PM. You would think that the above option of “Total Time” would auto fill to 2 hours, right? Wrong. Even though your start and end time clearly add up to 2 hours, you have to scroll up and enter “2 hours” in the total hours box.

Another one!: theres no way to review or delete photos that you attach. So let’s say you made a typo on a ticket but don’t notice until after you attach the photo. There’s no way for you to delete it. You just have to explain to the office that there’s an attachment on there that they need to ignore, and they have to figure out which one.

As for bugs, when you select a box to enter information, the keyboard pops up on top of the box! You can type, but you can’t see the box where the text is showing up. Hopefully you don’t make a typo, because if you do you have to delete all text and start over because you don’t know how many words you are deleting.
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Developer apps

FAQ

What is FieldTicket used for?

FieldTicket is used to create and submit service-based field tickets to customers. It allows users to capture signatures, attach photos, and work both online and offline.

Can FieldTicket be used without an internet connection?

Yes, FieldTicket supports offline completion of field tickets. You can work on tickets when you don't have an internet connection and submit them back to the office in real time once you are back online.

What devices does FieldTicket support?

FieldTicket is available for iPhone, iPad, and iPod devices. It is designed for mobile use in the field.

How often is FieldTicket updated?

The latest version of FieldTicket is 2.2, which was last updated on April 8, 2021. Updates typically include improvements and bug fixes.

What is the age rating for FieldTicket?

FieldTicket has an age rating of 4+. This indicates it is suitable for a wide range of users.

Does FieldTicket have ads?

No, FieldTicket does not contain advertisements. It is a free application without any ad interruptions.

How does FieldTicket compare to other ticketing apps?

FieldTicket offers core functionality for creating and submitting service tickets with offline capabilities and signature capture. Its integration with the Oildex OSS Suite may be a key differentiator for existing users of that system.

What is the user sentiment for FieldTicket?

FieldTicket has a high rating of 4.5 stars from the available 2 ratings, suggesting positive user experiences.