Fiesta User Reviews

What users say

Top reviews

Best Photobooth company!

Absolutely incredible experience with Photo Booth Supply Co! The quality of their products is top-tier — the booths are sturdy, the camera and lighting setup is professional, and the prints come out crystal clear every single time. Everything we needed to run smooth events was right in the box, no surprises.

Huge shoutout to Flavio from customer service! He is always amazing to work with. Super patient, quick to respond, and has helped me get the best deals.

If you’re looking for a photobooth company that actually cares about your success, this is it. Products + Flavio’s customer service = 10/10. We’ll definitely be ordering more from them
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Response from developer

Thanks for highlighting both the booth quality and the support experience. Wishing you many successful events ahead!

Support is top tier

They are on top of it! I’ve only had to call twice and they were so quick to help and not only that. They give you resources so you can read up on stuff and learn yourself.

Response from developer

Thank you, Shaylene! We’re really glad the team was able to get you taken care of quickly. We know there’s a lot to learn when getting started. We appreciate you taking the time to share this!

The only option in Photo Booths

This company’s customer service and photo booths are phenomenal. I’ve been in the game 28 years and I’ve had my share of photo booths. The salsa 1 and the salsa 2 are personally my favorite and flawless. We handle 60 photobooths events a year and even some with prints. I’ve never had an issue. Congrats to these guys on making a solid product and then backing it with great support.
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Response from developer

Thank you so much for the incredible support and kind words! Hearing feedback like this from someone with 28 years in the industry truly means a lot to us. We’re thrilled to hear the Salsa 1 and Salsa 2 have been such reliable tools for your business, especially at the scale you operate. We genuinely appreciate you being part of the PBSCO community!

One app to rule them all!

I started my Photo Booth business with Photo Booth Supply Co with a Salsa 1. Since then, I have upgraded to the Guac & Chips and never looked back. Pair this app with the Photo Booth and you are up and running. They are running new updates all the time and staying up with the times. Really good customer service and a great product. Try it and see for yourself!
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Response from developer

Thank you so much for the kind words and continued support! We love hearing about your journey from Salsa 1 to Guac & Chips, and we’re so glad to hear the setup has been a great fit for your business. Our team is always working on new updates and improvements, so it means a lot to hear that you’ve noticed the progress. We truly appreciate your support and thank you for being part of the PBSCO community!

Way overpriced, needs a lot of work!

Fiesta gets 2 stars simply because I find it easy to use for the most part. But the amount they charge for it is absolutely insane for what you’re getting. There is nothing to back up why this software has more value than others. You can certainly get more for less with many other programs. I keep it because I have a salsa and the lights won’t work with others. I’ve had nothing but problems the last several months. Screen going black, templates not saving, 2x6 being recognized as a 4x6 and cutting in half, phone app not syncing to iPad, the list goes on and on. I would be willing to pay this price if it simply just worked how it was supposed to. But now they are increasing the price with hardly any extra value. We need AI, we need prints that work, we need to be able to do a drop-off with peace of mind, we need reliability. Please fix this app! You’re going to keep losing customers. Any of us can buy the same type of booth elsewhere for less than half the cost. That is now what I will always recommend to people looking to get into this business. I also think the design studio needs to be a little bit more intricate and easier to use with more features. Similar to Canva. But yeah… $120 a month is absolutely wild, especially for only ONE license.
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Response from developer

We really appreciate you taking the time to share your feedback. We’re sorry to hear about the issues you’ve experienced, especially with reliability during events. Our team is continuously releasing updates focused on improving Fiesta’s stability, performance, and overall experience. We’d love the opportunity to look into the specific issues you’re experiencing and help get things running more reliably for you. Please reach out to our support team at support@photoboothsupplyco.com.

We paid for nothing

Update after almost a year:
This app is really bad. Customer service the worst of the worst. Now we couldn’t not print or even send pictures.

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Original review:

I almost lost $800 in a important event because of this app. Really guys? We paid $100 for the “premium” software and what do we get? NOTHING. Other companies charge nothing comparing with this software and they work without any issues. In the 3 pictures template the first one always came really bright and the others one normal…. It took me a lot to be able to make it work. The event planner was getting worry already and i almost had to take a decision of giving that event for free. But GOD gave me a miracle and I make it work.. still i dont know what did I change… but it work… but no because of the app… because of my lightings.
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Response from developer

Hey George, I’m really sorry to hear this. I can understand how frustrating and stressful that must have been, and it’s not the experience we want you to have. We’d really like the opportunity to look into what happened here and help make this right. If you’re open to it, please reach out to us directly so we can review your setup, the issues with sending and printing, and get everything working reliably for you moving forward. We appreciate you sharing your experience, and we’d love the chance to turn this around for you.

Love it!

My wife and I started our Photobooth business a few years ago and the Fiesta app has gotten better and better. It’s easy to use and makes customizing events for customers a breeze. I highly recommend doing some training early on, getting to know the software, and you’ll be off for the races! PBSCo!

Amazing

Fiesta has been an overall amazing experience to use. It is very user friendly, and the support team is ready to help whenever you need. Seriously though, this is a true life saver in events. I have gotten many compliments on my booth and event themes. Definitely recommend!

Love, love, love

So grateful I discovered Photo Booth Supply Co at PBX 2024! I was really unhappy with my previous software—it was overly complicated and honestly holding my business back. Switching to Fiesta was a game-changer. It’s incredibly easy to use, and their customer support team is consistently responsive, reliable, and helpful. An outstanding experience from start to finish. Highly recommend.
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Amazing software!

Amazing software for large team members offering standard photobooth for social events! Simple setup, easy troubleshooting, and excellent customer service.

Solid App, Keeps Getting Better

I’ve been using Fiesta since launch and love it. The app user interface is clean. Easy to set up events, easy to navigate, and I can toggle features on and off without any trouble. It works great for the people running the booth and for the guests stepping up to use it. Guests can pick their options, change filters, and share their photos without needing any help. They keep adding features that actually matter, and when I’ve needed support, they’ve been there. Highly recommend for anyone running a photo booth business.
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Great app!

I have been with this software since it was introduced as salsa. It has had its speed bumps here and there but the updates keep getting better and better. It is more user friendly now than it has ever been. The quality of the photos when paired with the gauc and chips are second to none. 5 stars!

Solid app

Fiesta is easy to use and the support is great. It’s come a long way and I appreciate that pbsc keeps making it better.

Productive!

Fiesta Software has simplified our workflow. The app is easy to learn and simple to use. Once I get a couple events setup I was setting them up in no time. Highly recommend for someone looking for easy and reliable Photo Booth software.

Perfect for Business!

This product is great for business owners! The software is super simple to follow and very well formatted. Customer service is 10/10! They are always willing to help. Very happy with the experience so far!

User friendly

Great software to set and forget. Very easy for guests to use. No attendant required unless you’re running prints.

Easy to use

Fiesta doesn’t give me any problems. I’m happy with the features and find it easy to use as a beginner. My partner also loves using it because it makes everything easier than the other apps we tried.

Best Software I have used

I did not know how spoiled I was, until I had to use another software. The ability to see each picture taken on a strip individually and be able to download it from the live gallery is my favorite feature. Accessing the live gallery during an event is super quick and this really makes the guest experience premium in my opinion. The Glam feature never fails! Amazing! Creating an event is super easy as well as sharing the live gallery at the end of an event with the customers! I have to say, I greatly enjoy this software!
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What a buzzkill

Used fiesta and salsa over the years and when it works, it works. The reality is, it has not been consistently reliable. For the amount paid for multiple device licenses, it’s extremely frustrating and disappointing. Have had the program glitch out on several occasions. It’s the start of holiday party season and the app isn’t working. Glitched out and froze at least 4 times at the last event, causing the guests to have to retake their photos. None of the digital photos were able to be sent still. Very embarrassing to not have an answer for your guests and clients that pay good money. People want to share in a timely manner, that’s the whole point. Get it fixed.
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Great app & support

Great company that provides great service support, when I needed them most! EXTREMELY HAPPY!