Terrible customer service
I’ve used this app in the past and have had good and bad experiences with various technicians. It’s a useful app in a pinch. However, the last time I tried booking an appointment, it asked me to enter the code sent to my messages in order to verify my phone number
, but I did not receive a code. I tried multiple times, tried contacting customer service etc etc, to no avail. Customer service always seems to be away, even during working hours. Still much improvement needed.
, but I did not receive a code. I tried multiple times, tried contacting customer service etc etc, to no avail. Customer service always seems to be away, even during working hours. Still much improvement needed.
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KKatakuri_Is_GOAT
شركة حرامية
بعتولي واحد حرامي قال هيغير موتور الغسالة وركب نفس الماتور عاى انه جديد وطلب ٦٠٠٠ جنيه وهو الموتور سليم، ولما مسكته، راح ضارب مفك في الموتور بوظه! والشركة مش بترد ومحدش تواصل معايا من ساعة الطلب!
AGAhmed Gowda
They allow thieves to use this app
I hired a cleaner who stole from me, and they didn’t take it seriously. The people always come without tools and then charge you when they have to buy them. Liars and scammers.
Iiwishithotofthat1234
Response from developer
Good Morning . Thank you for contacting us. The relevant department will work to resolve your issue, and we promise to get back to you as soon as possible. Please provide us with the mobile number you used for your reservation in a private message or via email at customercare@filkhedma.com. We are here to help you resolve any problem you may encounter. Thank you for your understanding.
Beware !!!!
I currently live in Egypt and finding an honest worker takes great effort, someone told me about this app so I tried 3 different times and each person turned out to be bad. The first guy told me we needed to go to the store to buy 4 connector valves to install 1 water heater and 1 washer, so this guy installs 2 and somehow the other 2 are missing. So he swore by Allah which is pretty normal here and will be straight lying (scary). Of course I told him to open his bag and behold my parts were there the theif tried to take them. So I kicked him out. Then second guy came and said it was inspection and I paid him because he said he will return tomorrow and of course he didn't. Then 3rd guy guy and changed the price to 3x more I just accepted it because I wanted to be done. My advice is to go to someone you know who can recommend. It's too much dishonesty and theft.
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BBbig black78
Response from developer
Hello, could you kindly send us a short description of the issue along with the order ID (if available) to customercare@filkhedma.com so we can better understand and support you We’d also appreciate it if you could update your review afterward. For quicker assistance, you can also reach us at 19125.
Great service
جربتهم وممتازين حقيقي فخوره ان عندنا في مصر خدمة كده برافو عليهم بجد وهجيبهم كل ماانزل مصر اجازه ان شاء الله
D2dina 2011
