Filterly User Reviews

Customer Experience

Positive experience8.2% of reviews
Neutral3.7% of reviews
Negative experience88.2% of reviews

~ Based on 785 written reviews from the US App Store.

What users say

Is Filterly Safe?

Not enough ratings yet to assess Filterly.

Is Filterly Legit?

Filterly - AI Photo Enhancer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Filterly is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bon sav

Appli sympa et un véritable sav de qualité

Response from developer

Bonjour ! On voit que vous appréciez le SAV, et que vous avez le sentiment d'un vrai suivi de qualité. Votre avis est court, mais il fait vraiment plaisir: on sent que l'app vous plaît et que vous y voyez un vrai suivi de qualité. Merci pour votre soutien, ça compte beaucoup pour nous !

Terrible

Canceled 6 months ago. My App Store even shows the subscription canceled. I continue to be charged every single month even though it’s been canceled for months!!! This is unethical.

Don’t do it!

I signed up for the free trial to see what it was all about. Three minutes in I cancelled it because it was junk. 5 months later I’m still getting alerts from my bank that they have attempted to take $29.99 out of my account. My bank had to literally block them and I had to wait 10 days to get a new debit card. When you go into my iCloud subscriptions it clearly shows it as a non-active subscription so what the hell? Don’t do it! It’s a set up!! They will rob you blind!
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Pas très réalisme

Pas très réalisme et pas beaucoup de suggestion différente.

Problema

Estou tendo um grande problema. Comprei para experimentar. Deu um bug. Nunca consegui usar. Não consigo entrar. Estou sendo cobrada no banco e não consigo interromper a assinatura. Quero cancelar e preciso de ajuda URGENTE.

Response from developer

Lamentamos saber da sua experiência e compreendemos o quão frustrante esta situação deve ser. Gostaríamos de ajudar a resolver o problema com o seu acesso e subscrição o mais rapidamente possível. Por favor, contacte a nossa equipa de suporte através do e-mail support@filterly.app, indicando o endereço de e-mail associado à sua conta, e investigaremos o caso imediatamente. Agradecemos a sua paciência e aguardamos o seu contacto para o ajudar.

Tout est payant

Il faut payer en plus de l’abonnement donc soit vous laissez votre CB soit vous prenez un abonnement qui ne sert à rien puisque il ne permet de rien faire !

Response from developer

Nous sommes désolés d'apprendre que nous n'avons pas répondu à vos attentes. Pouvez-vous s'il vous plaît envoyer un e-mail avec plus de détails à support@filterly.app et nous ferons de notre mieux pour vous aider ?

M

Si votre objectif est de connaître votre coiffure idéal par rapport à votre visage, fuyez. Vous allez perdre votre argent et votre temps.

Response from developer

Bonjour ! Nous sommes désolés d'apprendre que l'application n'a pas répondu à vos attentes pour vous aider à trouver la coiffure idéale. Nous apprécions beaucoup vos retours, car ils nous aident à apporter des améliorations. Merci d'avoir partagé votre expérience ; nous espérons que vous trouverez des solutions mieux adaptées à vos besoins. Vos suggestions pour améliorer notre service sont toujours les bienvenues !

Takes forever to review your face without outcome

I think it’s a scam! Unless my face is very unique it can’t suggest anything?

Great app. But it keeps charging me after I canceled.

Stop charging my card. Other than that great app awesome effects.

Scam

I downloaded the app, signed up to the free trial, found that the app is next to pointless, doesn’t do 1/10th of what it makes out it will do, cancelled my free trial and deleted the app, didn’t realise they still took payments! Can’t find how to cancel my subscription on their website.

Betrüger

Absolute Mehrheit Katastrophe

Response from developer

Hallo! Es tut uns leid, dass Ihre Erfahrung so enttäuschend war – insbesondere, da der Einstieg über die App nicht zuverlässig funktionierte und unklar gestaltet war. Wir nehmen Ihr Feedback sehr ernst und möchten dazu beitragen, den Start in der App künftig zuverlässiger und verständlicher zu gestalten. Bitte kontaktieren Sie uns über die Support-Funktion innerhalb der App, damit wir den Vorfall überprüfen und Sie unterstützen können.

Almost impossible to cancel

AVOID. App kept prompting me to take photo but nothing happens & I’m caught in a loop. Tried to cancel 10 minutes after subscribing. Asks for my login but I get invalid credentials error. Try to reset password. My email isn’t recognized. I’ll try from my laptop but otherwise I’ll have to cancel my debit card. I’m sure Filterly will have me email then.
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Não vale a pena

Muito simples. Não tem o que vende da propaganda. Bem fraco. Pouca variedade de estilo. Achei ultrapassado. Não gostei.

Response from developer

Olá! Obrigado por comentar. Lamento que a experiência não tenha correspondido ao que a propaganda mostrava. Se tiver um ponto específico que você esperava ver (por exemplo, mais estilos ou efeitos), me diga qual seria para nós entendermos melhor.

Scammers

Do not download this app -take money from your account even after the trial
has ended and you never signed up for it in the first place.

Taking payment after cancellation

I was very excited to try this app and see what different styles it might suggest. After a brief trial, however, I found it was not for me. I cancelled my subscription but I was trouble to see a couple of weeks later. I was still being charged. I have sent an email to Filterly support requesting a refund, but it bothers me that this seems an ongoing problem. If the app is reputable, then steps should be taken to stop this auto renewal.
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No money back

You can’t receive money back after you subscribed… I cancelled in the same hour and did received my money back!!

Response from developer

Thank you for sharing your thoughts with us. We appreciate your feedback and would love to assist you further. Please reach out to us at support@filterly.app with more details, and we will do our utmost to help you resolve any issues. Your satisfaction matters to us!

Didn’t work for me

I saw this app on IG, went to app store, downloaded, and tried it out. Took a few selfies and tried numerous times a few of the options for hairstyles. Nothing happened, no pictures were ever generated, it just kept reading uploading or take a selfie. Waste of my time

Superficial e tosco

Esperava muito mais do aplicativo

Response from developer

Obrigado por compartilhar seu feedback. Adoraríamos ajudar você ainda mais! Por favor, entre em contato conosco pelo e-mail support@filterly.app com mais detalhes, e faremos o nosso melhor para ajudá-lo a resolver suas preocupações. Agradecemos sua contribuição!

Bom, mas caro!

Cobra 79 a SEMANA!

Response from developer

Agradecemos suas observações sobre o nosso aplicativo. Estamos sempre buscando maneiras de melhorar e oferecer mais valor aos nossos usuários. Se precisar de mais informações ou tiver sugestões, estamos aqui para ajudar!

Scam

Avoid at all costs