Too many glitches for a pay2play game
There are way too many glitches for a game like this. It’s as though it is run by disgruntled employees who want to get players to quit and the game to fail.
For instance, there is an event where 2 realms compete. You might think that it would start at the same time in each realm, but you would be wrong. One realm starts on time; the other is delayed for over 2 hours. Guess which realm won? The one with a 2 hour head start. Rewards were awarded on that basis. Even though there were some restoration of resources and speedups, there was still a winner with a 2 hour advantage.
The lack of consistency continues with the next event. Communication is different in each realm.
Great graphics cannot make up for how poorly this game is run. Customer service is almost non existent. Often it takes days to get a response. Favorite response is… game is running as intended. Another is… could you send a video.
If you like to play games competitively, I suggest you find another game. You will avoid a lot of frustration.
For instance, there is an event where 2 realms compete. You might think that it would start at the same time in each realm, but you would be wrong. One realm starts on time; the other is delayed for over 2 hours. Guess which realm won? The one with a 2 hour head start. Rewards were awarded on that basis. Even though there were some restoration of resources and speedups, there was still a winner with a 2 hour advantage.
The lack of consistency continues with the next event. Communication is different in each realm.
Great graphics cannot make up for how poorly this game is run. Customer service is almost non existent. Often it takes days to get a response. Favorite response is… game is running as intended. Another is… could you send a video.
If you like to play games competitively, I suggest you find another game. You will avoid a lot of frustration.
Show more
Response from developer
We're sorry to hear about your frustrating experience with the game. We understand the issues with event timing and the lack of consistent communication can be very discouraging. Your feedback is important to us, and we will forward it to our development team for review. Please contact us via the in-game support so we can investigate and assist you further.
PARENTS BEWARE!!!
I am absolutely appalled that this game is rated for 12+…… Do not let your preteens anywhere near this game. It should have a mature rating…. Not because of the game play, but because of the cruel human behavior that seems to be tolerated by the devs of this game. Everyday in realm chat you can witness cruel bullying behavior happening. It’s disgusting. For that alone I would love to give it zero stars. As for the game itself…..it’s enjoyable….but if you want to be any kind of contender in this game, you better be willing and able to pay a lot of money. There are players who have put thousands of dollars into this game. If you can’t……basically prepare to be their farm.
Show more
Response from developer
We appreciate your feedback and concerns about the game's age rating and player behavior. We take such matters seriously and aim to create a positive gaming environment. Your input helps us identify areas for improvement, and we're actively working to address issues related to in-game interactions and monetization to provide a fair and enjoyable experience for all players. We'll continue to strive for a better and more inclusive gameplay atmosphere.
NO CUSTOMER SERVICE
Developers will not get back to you if you lose money or items in game because of game glitches. Great players, but customer service is poor. Customer service was bad when they used email - 95% were just bots. It took 10 emails and 30 screenshots to get a real person and then they timed out your ticket and things were never resolved. Now with in game Customer Service Chat - within your account in the game - they just ignore you. My whole Guild has just decided to complain in Apple Store; instead of game chat. Just hoping they will finally respond to me losing 14 Domes/Bubbles because of a glitch in their game.
IN RESPONSE TO THE BOT REPLY BELOW MY COMPLAINT: There is no ticket number-it is open chat. And there is no way to get a ticket number or change it. If I could change this review to zero stars I would.
IN RESPONSE TO THE BOT REPLY BELOW MY COMPLAINT: There is no ticket number-it is open chat. And there is no way to get a ticket number or change it. If I could change this review to zero stars I would.
Show more
Response from developer
I apologize for any inconvenience you've experienced with our customer support. To expedite assistance, please reach out to our support team once more and include your previous ticket number. Thank you for your patience, and we're here to help.
NO CUSTOMER SERVICE
Developers will not get back to you if you lose money or items in game because of game glitches. Great players, but customer service is poor.
Customer service was bad when they used email - 95% were just bots. It took 10 emails and 30 screenshots to get a real person and then they timed out your ticket and things were never resolved.
Now with in game Customer Service Chat - within your account in the game - they just ignore you. My whole Guild has just decided to complain in Apple Store; instead of game chat. Just hoping they will finally respond to me losing 14 Domes/Bubbles because of a glitch in their game.
Customer service was bad when they used email - 95% were just bots. It took 10 emails and 30 screenshots to get a real person and then they timed out your ticket and things were never resolved.
Now with in game Customer Service Chat - within your account in the game - they just ignore you. My whole Guild has just decided to complain in Apple Store; instead of game chat. Just hoping they will finally respond to me losing 14 Domes/Bubbles because of a glitch in their game.
Show more
Response from developer
I apologize for any inconvenience you've experienced with our customer support. To expedite assistance, please reach out to our support team once more and include your previous ticket number. Thank you for your patience, and we're here to help.
BUYER BEWARE!
When I first discovered this game I was pretty excited. I had played the first FFXV game and was happy to start a new one. The game itself is pretty good, although there are some glitches, more than the first one. The graphics are good. The gameplay is decent and it can be quite enjoyable. The packs are more affordable than on the first game but it’s still pay2play. The problem lies with the developers and their attitude toward resolving player’s problems. There is a pretty common glitch involving lack of attack notifications. At this point in the game there’s really not much defense except to bubble so if you lose your bubble you will likely be zeroed unless you’re reinforced. It’s quite expensive and costly to make troops so you’re looking at a long road back to restore your troops/power. I recently discovered that the developers will only replace your troops ONE time for the duration of the entire game. Even though the lack of notifications is their fault and the cause of your troop loss they will not ever replace them again. This is absolutely outrageous! People spend a lot of time and money on this game and refusing to compensate players for a developer caused problem is absolutely unbelievable and unacceptable! I have dealt with these developers in the previous FFXV game and they were terrible but now their greed is really off the chain. If you plan to spend any money whatsoever I would advise extreme caution.
Show more
Response from developer
Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.
BUYER BEWARE!
When I first started playing this game I was very excited. I had played the first FFXV game and was happy to start a new one. The game itself is pretty good, although there are some glitches, more than the first one. The graphics are very good. The gameplay is decent and it can be quite enjoyable. The problem lies with the developers and their attitude toward resolving player’s problems. There is a pretty common glitch involving lack of attack notifications. At this point in the game there’s really not much defense except to bubble so if you lose your bubble you will likely be zeroed unless you’re reinforced. It’s quite expensive and costly to make troops so you’re looking at a long climb back to restore your troops/power. I recently discovered that the developers will only replace your troops ONE time for the entire duration of the game. Even though the lack of notifications is their fault and the cause of your troop loss they will not ever replace them again. This is absolutely outrageous! People spend a lot of time and money on this game and refusing to compensate players for a developer caused problem is absolutely unbelievable and unacceptable! I have dealt with these developers in the previous FFXV game and they were terrible but now their greed is really off the chain. If you plan to spend any money whatsoever I would advise extreme caution.
Show more
Great for hackers and cheaters!!!
Cheaters welcome!! Want a game where cheaters run rampant, use pack loaders and bots, and ruin the game for honest players who actually pay legitimately for items in the game? THIS IS THE GAME FOR YOU!!! As long as they see SOME of the profits, it’s fair game!!! Devs don’t care, put in a ticket for support and they’ll mark it resolved and do nothing! 😄 Want a game where you can talk in the chat like a child and use racial slurs, h@mophobic language, call others names, and the devs do nothing even though it’s against game rules?? THIS IS THE GAME FOR YOU!!! If you’re looking for a completely toxic game environment, DOWNLOAD THIS GAME IMMEDIATELY!!! The devs promise they take rule offenses seriously, so seriously that they mark support tickets resolved and sit back and eat their popcorn! -5,000 stars GREAT JOB DEVS!!!!
Show more
Response from developer
Thank you for reporting the suspected cheater. We take cheating seriously and will investigate the issue thoroughly. To assist us, could you please provide any relevant information such as the player's ID and specific incidents? Your diligence in maintaining a fair gaming environment is appreciated.
FF kingdom
Picked this one up out of boredom. Very similar to other kingdom defense games but with a FF twist. All the initial questing seems fun. Of course the progress is slow if you don’t spend anything.
There was another FF XV kingdom defense game but it was so boring compared to this one. At least the graphics make me feel excited to keep progressing. Whenever I play games like this I just think about the time and money I put into the other similar games and I go, “Nice try, but too expensive too!” Is $5 really meaningful or just greedy?
There was another FF XV kingdom defense game but it was so boring compared to this one. At least the graphics make me feel excited to keep progressing. Whenever I play games like this I just think about the time and money I put into the other similar games and I go, “Nice try, but too expensive too!” Is $5 really meaningful or just greedy?
Show more
Citadel issue/ change of email
So I wrote you from my account stating that I upgraded my citadel to 25 but while it was upgrading I noticed the timer was being sketchy and not moving. Finally when it was finished my citadel is still at a lvl 24 and that’s impossible because I already had lvl 24 buildings before this construction was done I knew I was prepping for 25. I spend quite a bit on this game stretching multiple accounts and this is outrageous. Now I submitted to have my email changed because I don’t have access to the current email address but it tells me to check my new email for the verification email but it’s never there at all this has happened twice already. I need help!
Show more
Response from developer
I'm sorry to hear you recently encountered a problem in the game. We've recently made significant improvements to address these issues. Our support team can help investigate the problems you are encountering, please get in touch with us through email at: sffxv-wfe-support@mz.com We look forward to hearing from you soon!
Buggy Game, Toxic Players
To be fair, I have enjoyed this game. The art, the new voice lines were an utter delight. But now that the novelty is wearing off, the flaws are becoming more grating. In an active guild, the notifications fly in so quickly it’s easy to click on them unintentionally. Secondly, there’s a chance a panel will freeze open and remain up no matter what you click on for navigation. Just navigating around the map can result in the whole game crashing. Then there’s the almost constant sexist, racist, and homophobic comments in R37 realm chat. It’s like the Barrens chat all over again but, here, I can’t turn it off or avoid the zone. Reporting doesn’t help. Way too much drama and bigotry for a silly mobile game.
Show more
Response from developer
Hi there! Thank you for reaching out to us. We are constantly optimizing, improving, and testing features for our game and gathering player feedback on these so we can create a game everyone will enjoy playing, so thank you for letting us know how you feel about this.
will be good after bugs and UI issues resolved
Good story and I like how true it is to the Final Fantasy universe but it needs work.
1. It takes about 9-10 clicks to get in and out of selecting research. That’s 4-5 too many. Can’t request help for research until you are exited out of the university. That’s a toonnnn of tapping when you are doing beginning research that takes 1:30 (shorter with alliance helps)
2. Can’t equalize marches with one tap
3. The buttons that hover above buildings are too “busy.” There’s a spinning circle around each one and it just makes it feel overwhelming when you first log in.
4. Hammerhead Garage is level 1, but there doesn’t seem to be a way to upgrade it. Ami I missing something?
5. Whoever designed the animation after donating to guild research should be formally reprimanded. It’s bright, flashy, and fills my screen about 100 times a day. Completely unnecessary. I also don’t need laggy banner notifications for every successful guild research donation (for the uninitiated, you usually do 25 at a time so that’s 25 banner notifications).
I’m sure there are other UI things that bother me but I’m forgetting. As for bugs, I’ve had to close the app and restart multiple times to make them go away. One recurring one is I get a message my troops are still training but the countdown is stuck on 00:00.
1. It takes about 9-10 clicks to get in and out of selecting research. That’s 4-5 too many. Can’t request help for research until you are exited out of the university. That’s a toonnnn of tapping when you are doing beginning research that takes 1:30 (shorter with alliance helps)
2. Can’t equalize marches with one tap
3. The buttons that hover above buildings are too “busy.” There’s a spinning circle around each one and it just makes it feel overwhelming when you first log in.
4. Hammerhead Garage is level 1, but there doesn’t seem to be a way to upgrade it. Ami I missing something?
5. Whoever designed the animation after donating to guild research should be formally reprimanded. It’s bright, flashy, and fills my screen about 100 times a day. Completely unnecessary. I also don’t need laggy banner notifications for every successful guild research donation (for the uninitiated, you usually do 25 at a time so that’s 25 banner notifications).
I’m sure there are other UI things that bother me but I’m forgetting. As for bugs, I’ve had to close the app and restart multiple times to make them go away. One recurring one is I get a message my troops are still training but the countdown is stuck on 00:00.
Show more
Response from developer
Hello, Thanks for letting us know - I'm sorry to hear the game hasn’t been loading smoothly for you! Removing and reinstalling the app generally corrects loading issues like this. However, if you're still having trouble please reach out to us directly at ffxv-wfe-support@mz.com - we're here to help!
It’s good BUT
I like this game I’m old not high tech but it’s fun to a degree. At first there is a lot of building and it goes fast then it gets slower and you may need to spend money to progress faster. Then the leveling up you hero’s is not easy at all it takes time and again money lots of money if you want to compete with the big guilds in which you can’t because they have spent BIG money to get there. The one thing is if you are in a good guild you will make friends and you laugh. So I’ll stick with it but I can’t pay the big money I’m retired on a fixed income. But again it’s a good game. I played thee very first FF game. Lol
Show more
Weird bug
Hello, I’m doing your sponsorship on Twitch zerobydaylightttv, I’ve hit a bug where I can’t progress past chapter 4~5 when i load in all I see is red bar that reads action failed with the gold sword the kicks me back to driving to 4~5 and I have to force close this app. Any update on a fix? Also past 1 mill power and we are loving this game!
Show more
Set up
This game starts off fun and exciting but then quickly changes. The entire set up is based on spending cash, everything is way overpriced and not enough content and way to slow if you don’t spend money. Game is not ready based on Final Fantasy it just has its characters, there is no customer service to speak of and what service there is never responds to any issues you are having unless it affects the entire realm. Unless you are rich or using your parents money I do not recommend as you will spend or watch everything you worked on go bye bye in 15 minutes.. I’ll go back to playing Clash of kings where it don’t cost me a mortgage on my house
Show more
Not that great
Notifications are beyond annoying even though I turned it off. I don’t need to know whether takas shop is ready nor if my donation went through or not. Annoying trying to tap something and I end up looking at battle reports or going to the shop all because of these stupid pop ups! I’d go on but I doubt it wouldn’t make any difference. This game could be better!
Show more
Response from developer
Hello, Thanks for letting us know - I'm sorry to hear the game hasn’t been loading smoothly for you! Removing and reinstalling the app generally corrects loading issues like this. However, if you're still having trouble please reach out to us directly at ffxv-wfe-support@mz.com - we're here to help!
The Game Deserves a Zero Rating
If you look, you will see that I previously rated the game 5 🌟. All that I did then remains true. What has changed is the attitude of the company’s management. I have played in several realms and in multiple similar games and this game has gone the way of Game of War, if you are willingly to drop $1K do not bother playing.
I play daily and can spend several hours doing so. I have been looking for a new realm to begin and checking multiple times each day for a new one. I found one and upon joining the top player has over 27M power and everyone the top 100 has multiple millions in power. Either hundreds of players jumped on the realm ready to spend hundreds, if not thousands, of dollars or this “new” is not new and misleads players.
The company is practicing deception and is taking advantage of players. I encourage players to be discriminating about your game choices and parents to be vigilant about the nature of the games, and the companies, that their children are playing.
I play daily and can spend several hours doing so. I have been looking for a new realm to begin and checking multiple times each day for a new one. I found one and upon joining the top player has over 27M power and everyone the top 100 has multiple millions in power. Either hundreds of players jumped on the realm ready to spend hundreds, if not thousands, of dollars or this “new” is not new and misleads players.
The company is practicing deception and is taking advantage of players. I encourage players to be discriminating about your game choices and parents to be vigilant about the nature of the games, and the companies, that their children are playing.
Show more
Review
I’ve been playing for a few days now and it’s your typical city builder with Final Fantasy influences.
Final Fantasy XV: P2W edition
Basically following the FF XV storyline with very little interaction. Collect, unlock, and rotate armies out for missions. It’s very lackluster on the gameplay side. It would do better with some more granular control of combat and missions that engage the player vs the current auto play and hope you win.
The entire thing is geared towards you paying (way too much) for resources and power. $5 will get you nothing. $10 will get you half way to something. $20 and up will buy you a few wins. Daily freebies are minimal.
The Final Fantasy franchise deserves better than this.
The entire thing is geared towards you paying (way too much) for resources and power. $5 will get you nothing. $10 will get you half way to something. $20 and up will buy you a few wins. Daily freebies are minimal.
The Final Fantasy franchise deserves better than this.
Show more
It’s a trap
The developers have accounts in each realm that are 10 times stronger than everyone.. this is to control the economy. The game is designed to MAKE YOU SPEND $$$$$$$ and not just $5 here and there… it’s $100 here and there and you can’t even play unless it’s $1000 monthly!
The app won even launch
I been playing for bout two weeks and now the game won’t even launch now I’ve updated the game everything and it still won’t launch it keep saying error game will restart in 5sec but no launch I’m bout to delete this game glad I didn’t put too much money in this game
