Great app
5
FRFCU Mobile App
Archaic at best. Doesn’t recognize the device even during the same browser session.
Thank You
Thank You Mr. Marlon Sarmiento for being kind and patient. Answering/explaining my questions, telling me different options/accounts that would benefit me and my family. You made me feel comfortable to speak with you as if we knew each other for some years lol
Direct deposit
If you have a payroll direct deposit those funds should be available as soon as your check is deposited to your account. what is the reason the funds are not available on the date the bank receive the funds; you should revisited your policy before you give a response. reminder it’s a payroll check!
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Thank You - Thank You
I just want to say your Branch at
525 Washington Blvd., near the Newport Mall
in Downtown Jersey City. NJ Is
easy to get to and your Staff…..
Marlin, Marcella and Jasmine
have always helped me with
Training on your new App
and walking me thru the various
steps regarding transactions
They are all very professional.
I LOVE your location. Once Again,
Thank You for great Support. They
ALL wear multiple Hats. Trust
them to give me the best banking
advice for planning and security.
Jasmine and Maricela, I Love You.
525 Washington Blvd., near the Newport Mall
in Downtown Jersey City. NJ Is
easy to get to and your Staff…..
Marlin, Marcella and Jasmine
have always helped me with
Training on your new App
and walking me thru the various
steps regarding transactions
They are all very professional.
I LOVE your location. Once Again,
Thank You for great Support. They
ALL wear multiple Hats. Trust
them to give me the best banking
advice for planning and security.
Jasmine and Maricela, I Love You.
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Services
Thank you for your service and support
💫
Thanks for all you do for us .
Many had helped me in the past I can not remember.Just two to mention;Sonia and Marlon Sarmiento .💫
Many had helped me in the past I can not remember.Just two to mention;Sonia and Marlon Sarmiento .💫
FRFCU Mobile App
Archaic at best.
W
We
Low rate
Every time that I try to open the statement It doesn't down low. I feel this app is too slow.
Transfer attempt
Have requested a larger transfer limit several times and rejected.
Review
The apps works great, keep up the good work!
Bug fix creates bugs
I have used this app for well over 8 years. This latest version no longer functions with my password vault LastPass and dumped all of my trusted devices.
Hopefully this will be corrected soon or I’ll be looking for another credit union.
Hopefully this will be corrected soon or I’ll be looking for another credit union.
Terrible policies make app worse
App used to be great, and really user friendly. Now because of bank policies, basic features are taken away. No Face ID, mobile deposit rejects constantly, useful information in the app taken away. So frustrated that I will likely close my accounts here!
Good, but Needs an update
It’s been many months since this app was updated. Most things work, but I can’t print my statements and the links on the menu bar for bill pay and something else overlap each other.
Please test updates before….
Please test updates before implementation … all the biometrics on the updated app do not work… so what was the point of the update?
Could be better
This App used to be more user friendly and was comparable to other (big) bank applications. However, a recent upgrade gave it a different look and feel…not as intuitive - although it has many good features, it’s harder to find them.
Love FRFCU
Always very responsive
Customer Services
After latest updates I have so many problems with logging in with other Apple devices
Exaclent app
Love it. Very easy. The only thing I am having an issue is depositing check
