Estafa
Me acaba de robar lo que había ahorrado, primero no medejaba iniciar sesión por “error de contraseña” solo iniciaba con el Face ID. Marqué a atención a cliente para que me resolvieran y ahora ya no me deja iniciar ni con el Face ID, ya no pude entregar a la app cuando le pongo recuperar cuenta o recordar contraseña, me pide coolocar mi correo y mi número de celular con los cuales registre mi cuenta y ahora aparece como si no existiría registro con ambos. Esto es una estafa
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No trabaja apropiadamente me ayudan porfavor
Desde que he instalado la aplicación, cuando abro me sale “Estamos en Mantenimiento”. Tengo que eliminar la app y volver a bajarla. It’s getting on my nerves to do this every SINGLE time!! Hay una manera que esto pueda mejorar?? Pueden ayudarme.
Always de installing app
Never works right always glitching
Bad app
When it gets download it only allows you to log in one time, if you try to log in again the app gets block, it turns into maintenance mode, the app need to be delete and download every time and not always works 👎
Dificil de mover dinero
Es algo frustrante al no poder mover mas dinero a la boveda y fuer a de la boveda solo a tarjetas bienestar
Mala aplicación
Lástima que la aplicación está muy mal diseñada
No funciona
La app solo marca mantenimiento y no trabaja
MÉXICO
ES LO MEJOR PARA MÍ Y MI FAMILIA Y TAMBIEN PARA MÉXICO 🇲🇽🇲🇽🇲🇽❤️❤️❤️👏👏👏🙏
Fallas
Molesto tener que estar borrando e instalando la app cada que aparece “ en mantenimiento “
Fix it ASAP
The app don’t work I have to delete it every time I have to login 🤦🏽♂️ that’s the only way it allows me to login to my account it says it’s under construction once you logout and try to log back in you have to delete it again to login !!! Please fix it ASAP
Tarjeta
Hoy que le metí dinero a mi tarjeta ya desapareció la app dice que está en mantenimiento a cada rato está en mantenimiento creo que ya perdí mi dinero 😣
Mari
😍
No funciona correctamente
La aplicación hace su función y es buena mi problema es que solo la puedo usar una vez y al salir de la aplicación y volver a entrar me aparece que está en mantenimiento y nunca se quita ese mensaje hasta que vuelvo a reinstalar la aplicación es muy frustrante!!!
NO ES TAN AGRADABLE
Cuando deposito dinero o hago alguna compra, al cerrar la aplicación y volver a entrar siempre me pone que está en mantenimiento tengo que instalarla y volver a instalarla.
No trabaja apropiadamentr
Desde que he instalado la aplicación, cuando abro me sale “Estamos en Mantenimiento”. Tengo que eliminar la app y volver a bajarla. It’s getting on my nerves to do this every SINGLE time!! Hay una manera que esto pueda mejorar?? Pueden ayudarme.
Marcelino Gálvez
Targeta segura y fácil de usar, solo requiere paciencia 😊
Beware - app doesn’t work & cancelling the cards is nearly impossible
Update: after months of not being able to see the bank statements of the Finabien pesos card and virtual vault (as reported here by other users) and after multiple emails, phone calls, chat messages to Broxel and Finabien support teams, neither of them could figure out why nor be able to fix it.
Then I decided to cancel these cards and the process is becoming a real nightmare. Weeks pass by and neither Broxel nor Finabien have not been able to close these cards successfully, nor provided credible confirmation the cards attached to my name have been successfully cancelled. It really makes you wonder if there is anyone in this bank that is able to resolve issues. Are there any USA or Mexico banking authorities checking how bad this Broxel bank operates?
Previous review: neither Wells Fargo nor Fidelity banks work for incoming ACH transfers, so loading the card with cash at stores comes with high fees.
If you make the pesos card the primary card in the app there is no way to change it back to the US dollars card, but they don’t clarify that anywhere in the app. The issue with this is that when doing so, the incoming ACH transfer details (name) changes. I reported this to Broxel multiple times and they had no response on why this happens nor how to fix it. At least they confirmed my US dollars card name did not change but in the app it did.
Customer service offered by Broxel is quite deficient and the worst of any previous banking institution ever experienced, their app is buggy and trying to paying for services in Mexico with the card does not work well.
I wish Finabien management and decision makers would be aware of all these issues and select a better bank.
Then I decided to cancel these cards and the process is becoming a real nightmare. Weeks pass by and neither Broxel nor Finabien have not been able to close these cards successfully, nor provided credible confirmation the cards attached to my name have been successfully cancelled. It really makes you wonder if there is anyone in this bank that is able to resolve issues. Are there any USA or Mexico banking authorities checking how bad this Broxel bank operates?
Previous review: neither Wells Fargo nor Fidelity banks work for incoming ACH transfers, so loading the card with cash at stores comes with high fees.
If you make the pesos card the primary card in the app there is no way to change it back to the US dollars card, but they don’t clarify that anywhere in the app. The issue with this is that when doing so, the incoming ACH transfer details (name) changes. I reported this to Broxel multiple times and they had no response on why this happens nor how to fix it. At least they confirmed my US dollars card name did not change but in the app it did.
Customer service offered by Broxel is quite deficient and the worst of any previous banking institution ever experienced, their app is buggy and trying to paying for services in Mexico with the card does not work well.
I wish Finabien management and decision makers would be aware of all these issues and select a better bank.
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Response from developer
We’re sorry for the inconvenience. Please contact us via inbox 📥 through our official digital channels so our team can assist you with your case. You can find us at 👉 @Finabienmex (FB, X, IG). We’ll stay in touch with you.
Good
10 star
Deveran arreglar dice que esta en mantenimiento
No puedo entrar el la app
Muy bueno
Fácil y rápido
