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findERnow User Reviews

findERnow
findERnow
Massachusetts General Hospital
💪 Health & Fitness
🏥 Medical

Customer Experience

Positive experience86.4% of reviews
Neutral9.1% of reviews
Negative experience4.5% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Summarized from real user reviews of findERnow. Based on 47 reviews and a 4.3/5 average, it highlights the 11 positives and 7 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Easy to navigate
  • 💡Life-saving information
  • 👨‍👩‍👧‍👦Great for families
  • 🚑Useful for EMS/healthcare professionals
  • 🌍Essential for travelers
  • 📍Shows closest ERs
  • 🗺️Provides directions
  • ✅Accurate information
  • 🚀Quick to find ERs
  • ✨Clean interface
  • 🌟Peace of mind

Negative things

  • ❓Incomplete data in some areas
  • 📍Location services issues
  • 📞Missing phone numbers/addresses
  • 🗺️Inaccurate location data for some hospitals
  • 🌐No international version
  • 📶Requires data/wifi/signal
  • 🔀Difficult to find specific info

Is findERnow Safe?

findERnow appears mostly safe based on user ratings. AppsHunter Safety Score for findERnow is 81/100.

This assessment is based on 47 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.9% of ratings point to a safe experience
4.3% of ratings suggest some concerns
14.9% of ratings point to a risky experience

~ Based on 47 App Store ratings for findERnow.

Is findERnow Legit?

findERnow appears to be a legitimate app. AppsHunter Legitimacy Score for findERnow is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Woefully incomplete

This app doesn’t show a single ER in San Diego county. The app says it was updated in the past year, so I’m wondering if it’s not following the Apple developer guidelines to request permission to use your location. It shows the a blue dot on the map, but never prompts for when to allow access to your location.
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BusyPMBusyPM

Google Maps & Trauma Level

Please work with Google Maps versus Apple Maps, Google Maps is a much better product and works with both Apple and Android users.

Add a Trauma Rating to the overview screen, showing L1, L2, etc.

Thank you!
Bleach2011Bleach2011

Great when far from home

Was playing golf in Vermont when my playing partner developed stroke-like symptoms. I was unfamiliar with area and went to FindERNow and saw that the closest hospital with a stroke team was Dartmouth Hitchcock and we were able to get her there in time to get TPA. Everyone should have this app!
BillieBo1BillieBo1

Easy to Navigate!

When I discovered this app, I knew that it would be a must have. Not only is it useful for those in healthcare, it is equally as useful to families and individuals alike. This app is handy, and it provides helpful information that may be life saving at a times notice. I recommended this to one of the families that I care for, and she was extremely glad that an app like this exists. I love the pediatric feature - it helps you become aware of the most appropriate hospitals near you to treat children - which is different than adult care! Easily will stay in my emergency folder, to use at any moment’s notice!
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robert23445robert23445

Great Resource for All

Great app for everyone! It provides info about ERs I can’t find on Google so I’m very glad this app exists!
Ma2003!Ma2003!

Extremely helpful app to have on hand!

Contains a lot of helpful information and is easy to navigate! Especially great to see info on pediatric emergency care available in a centralized platform, considering my young niece. Appreciate all the efforts to keep the information on this app accurate and up-to-date, a useful app for everyone to have!
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kv690kv690

Amazing app!

I’d highly recommend this app to anyone! It’s especially useful for those working in EMS, or anyone traveling to new places in the country. It’s very reliable and I’ve yet to find any other app that even comes close to this one.
ejeoofkfkfejeoofkfkf

A must have app!

This app is great and one that everyone should have on their phone. Especially since the start of the pandemic, more people are traveling now and many ERs have changed. It is great to see where the closest ERs are and what capabilities they have while traveling!
Believe3194Believe3194

Better than Google!

This app is extremely useful. I love that it shows you all types of emergency facilities that are nearby, even those not attached to a hospital. It made me feel a lot safer traveling in areas of the US I have never been to before. This app shows the closest ED by driving time, which is sometimes a better gauge than distance.
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cccccz23cccccz23

Horrible

The FIRST thing you should easily see is the closest ER followed by capabilities and a PHONE NUMBER! I may have missed it but I did not see the phone or address If they are there, they are too hard to find. Imagine looking in a crisis! No offense but truly horrible
frothvlsfrothvls

Response from developer

Thank you for your feedback. To identify the address and directions to the nearest ER, you can click the "Tap here for directions" banner on the homepage (one click). If you switch to the list view of ERs, you can still quickly find the address and directions by clicking the arrow icon listed immediately next to each ER. In the past, we have chosen not to add ER telephone numbers, given that the general public and EMS alike use this app. Most in an immediate crisis would instead find the "Call 911" button located on the homepage to be of greater use. That said, we will keep your suggestion to add these numbers in mind as we look for ways to improve the app. If you have any other suggestions, please feel free to contact us at emnet@partners.org.

Very helpful app!!

I used this app when I was visiting family during the winter holiday and had to go to the ER! It displayed very helpful information about the ER closest to us. Since my family lives somewhat in the middle of nowhere, having an app that tells you where the closest options are in an emergency is a necessity.
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RainEliseRainElise

Response from developer

Thank you for your positive feedback and for sharing your story with us. We are happy that you found the app useful!

Absolutely Must Have

This app saves lives. We were on vacation in an unknown city far from home. A family member was having a serious allergic reaction to sunscreen. Breathing became difficult. This app showed us several ER’s in the area and we got to one and after being treated aggressively tragedy was avoided.
This has saved lives. All of our family members have it on their phones.
You’ll be glad you have it when you need it.
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ZZS12?ZZS12?

Please include/update specialty hospitals

I love this app as an EMT. What would make it better would be knowing which hospitals specialize in burns or lvl 1 trauma etc. there is an option for it, but it is not accurate. Thanks!
Yoelbd10Yoelbd10

Response from developer

Thank you for your feedback. We are very happy to hear that you like our app! Please note that the current in-app trauma center information is based on the American College of Surgeons' list of verified centers, and the burn center information is based on the American Burn Association's list of verified centers. We are currently in the process of combining these national lists with additional state-specific lists in order to update the app with more comprehensive trauma and burn center data! In the meantime, if there is a specific trauma or burn center that you believe should be added, please feel free to report this to us at feedback@emnet-usa.org, and we can update this information in the app immediately.

Very practical app!

Informative, easy to navigate, and an important resource especially for traveling out of town!
bromo35bromo35

Very Useful

It’s one of those apps that saves you in the time of need ... keep it aside and forget about it ... it’s very very useful when the time comes to need it... which I hope it doesn’t
MuhieddineItaniMuhieddineItani

Great idea

As a paramedic making long distance transfers with critical patients this app has great potential. Please include phone numbers for the ER. Please include Helicopter availability.
In my area I found 1 stand alone ER(not attached to a hospital) that has been closed for 6 months and 2 free standing ER’s not indicated on map. Differentiating between hospital ER and stand alone ER would be nice..
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Diver1965abxDiver1965abx

Response from developer

Thank you for your kind words and feedback. It's challenging to find accurate, up-to-date national data for some characteristics, but we'll keep your suggestions of adding helicopter availability, phone numbers, and information about whether a facility is a hospital ER vs freestanding ER in mind as we look for ways to improve the app. Please feel free to contact us at feedback@emnet-usa.org to report a missing or closed ER, and we will update this information in the app immediately.

Very good!

As long as you're within range of your data network, this app is incredible. It provides peace of mind while traveling, especially for those with potentially life-threatening conditions. The developer updates it regularly and responds to feedback. Very good!
And Vice VersaAnd Vice Versa

Great for EMS

I use this at work almost every day for my job at a private ambulance and it works great. Makes life a lot easier.
TonyDeecoTonyDeeco

Extremely helpful

Great app. It does exactly what it says it will do. Well done!
rfreidrfreid

Great Resource for Parents

I downloaded this app before taking my kids on vacation. My baby's temp spiked to 105 at 3am while we were at a hotel and I was able to quickly look up the closest ER. I'm so glad I had this on my phone already. This is a valuable resource for any parent. It's also simple to use.
KayteezeKayteeze
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