Firefighters First CU User Reviews

What users say

Top reviews

Update

In the bill pay. Instead of indicating when it’s paid indicate when it’s next p paid. And a calculator would be nice.

Online check deposit

The app keeps shutting off when I’m trying to deposit business checks

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Top notch banking

New app layout

This new app layout is terrible. My wife agrees, it’s not user friendly, or easy to read.

Great

Easy to use and can make it my own

App

The new app is much worse than the old app. Harder to navigate. The older app was much better to navigate and go through

The best

The best

App is getting much better

The fffcu app is getting much better and user friendly.
Carol at the Az location is always helpful.

The Credit Union

FFCU is the best Credit Union of all Time!

Horrible

The check deposit crashes all the time. I have to retake 50% of the checks I deposit through the app. Such a waste of time!

New app

Information is not as accessible. Requires additional interaction to get information that was previously accessible at a glance.

Update

The absolute worst UI update I’ve ever seen. Change it back

New app sucks

Not a big fan of the facelift on the app. I make a payment on one of my accounts and it still shows up not paid spend all this time re-engineering the whole app and it’s still sucks.

Looks awful

The credit union is great. The new look of the app is ugly, difficult to read, and cluttered. Wish I didn’t update.

Ease of use

I belong to two credit unions . Firefighters first cu mobile app is superior to the other Cu’s app in ease of use . Specifically when it comes to paying firefighters first credit card accounts.
Thank you .

App issues

App not allowing me to login on iPad , have updated, uninstalled, reinstalled, rebooted . Still won’t let me log on? Also had issues in iPhone but it will now intermittently allow log in on iPhone. If I go via website I can log in, glitch somewhere.

Easy!!!!!

What can anyone say. I honestly believe the title said it all!

Good Tax Service

The Firemens Credit Union has been great for my family and myself for over thirty years. Now I utilize the Tax service which has been a heaven sent. The personnel are kind and professional. I am a proud member of the FF CU.

Firefighters First CU is great

I have secured several loans from them with ease and quickly. I can call and speak with someone if I have a concern or question. The mobile check deposit is so easy and convenient. I highly recommend them for all of your banking needs.

Service

Has always been easy to resolve any issues if anything happens. Glad I made the switch.