Firefighters First CU
I love my CU. Customer service is always excellent. Eric from Los Angeles branch always helps me out w/ great service.
My Credit Union
Great job. Thank you
Love our credit union!
I enjoy the tech support and the kind customer service! I appreciate being a member of our Firefighters First CU.
The Credit Union For FF’s
FFCU is the best Credit Union of all Time!
Great move
After over 20 years with another credit union, we are beyond excited having made the move to FireFighters First!! They always go above and beyond our expectations!
Website
It’s great
Eric Johnson
Absolutely amazing customer service
Customer service
Such good customer service me and my family are very grateful for them to help us out, navigating the website and through accounts
Love them!!
Love love love
Love it so far
As a career FF, I have nothing but amazing things to say about FF CU
Ease of Use
Ease of use, great service and products.
Decent but that’s it
Good app. Has necessary features and nothing more. It also does not run very smoothly and crashes regularly. The bank itself is great though.
Awful
New layout is awful and dead to look at. Awful
Unnecessary pop up messages
It is pretty common that when you leave an app for any length of time, you will have to log back in. Showing a message that I was logged out and must log back in is unnecessary and only delays getting to the information I need. I can’t imagine there will be a single complaint if you removed this unnecessary step.
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Update
In the bill pay. Instead of indicating when it’s paid indicate when it’s next p paid. And a calculator would be nice.
Online check deposit
The app keeps shutting off when I’m trying to deposit business checks
.
Top notch banking
New app layout
This new app layout is terrible. My wife agrees, it’s not user friendly, or easy to read.
Great
Easy to use and can make it my own
App
The new app is much worse than the old app. Harder to navigate. The older app was much better to navigate and go through
