FireTrac User Reviews

Name: FireTrac - Wildfire Monitor
Rating: 4.63514 (74 reviews)

FireTrac - Wildfire Monitor

firetrac.com, LLC

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login issue

iPhone SE 3rd generation, iOS 16.5.1 — cannot set up account because keyboard is covering area of screen with login/password fields! Please fix this. It works fine on iPad.
7/6/2023: developer has contacted me to say that fix is coming. When it does I will re-install the app and try it again.

samash13

3 years ago

Response from developer

This is being fixed! An updated version of FireTrac will be published in the coming weeks to address this and other major bugs currently in the app. We appreciate your patience as we fix these issues. If you have any other concerns or suggestions, please contact support@firetrac.com.

Needs more fixes.

Tried to upgrade. Only a grey screen shows with multiple attempts. No other way shown to do the upgrade. Have to wonder if they want my $.

solitaire1

3 years ago

Response from developer

An updated version of FireTrac will be published in the coming weeks to address this and other major bugs currently in the app. We appreciate your patience as we fix these issues. If you have any other concerns or suggestions, please contact support@firetrac.com.

login issue

iPhone SE 3rd generation, iOS 16.5.1 — cannot set up account because keyboard is covering area of screen with login/password fields! Please fix this. It works fine on iPad.

samash13

3 years ago

Expect more from an app 4+ years old…

…than a blank screen when I try to look at the subscription prices. Rest of it looks fine. Too bad that happened.

TerryWylis

3 years ago

Response from developer

This will also be fixed! An updated version of FireTrac will be published in the coming weeks to address this and other major bugs currently in the app. We appreciate your patience as we fix these issues. If you have any other concerns or suggestions, please contact support@firetrac.com.

App

Best app I have ever installed

joshua rudolph

4 years ago

Response from developer

Thank you for taking the time to leave a review, Joshua. We appreciate your feedback.

Updated Review

The original notification problem has been resolved, thank you. The ease of use limits me give it 5 stars but is a good app for information.

Rachael Brady

4 years ago

Response from developer

Thanks for your feedback! We are sorry to hear you are having issues with notifications. Would you mind reaching out to us at support@firetrac.com so we can help troubleshoot this issue?

Nice features — and keeps improving

I appreciate the easy-to-find info for when I travel through fire prone areas. I see the improvements from when I first downloaded. Thx Firetrac.

Kenny Burnstein

4 years ago

Response from developer

Thank you for taking the time to leave a review - we appreciate your feedback!

Doesn’t work!!!!

Sadly this app is fundamentally useless. Create a profile and verify the account then now the app won’t allow me to sign in tells me invalid email or password. Click the contact us button select sad face then it asks to give the reason, yet it won’t let you type anything in. Also the screen doesn’t move fluently when trying to zoom in or scroll. And hopefully it will come in closer that 16 miles above the earth. So far that’s as close as I can get and I can’t open my account to find out anything different.

Mater Fas

4 years ago

Response from developer

Thank you for your feedback. We are sorry to hear that you didn't enjoy your experience using our app. We have identified bugs regarding the issues you have pointed out and are working to rectify these problems. Would you be be willing to share your thoughts and ideas with us at firetracbugs@bridgeraerospace.com? We are constantly striving to improve our app and user experience - any suggestions would be helpful.

WOW! I am very impressed!

My initial review of this app was low due to a few issues I experienced setting up my profile. The developers have gone far above and beyond to fix those issues and showed genuine concern that those fixes would meet my expectations. INDEED THEY HAVE!!! I am so happy that I downloaded the app again and am absolutely impressed with the amount of information available within. Without a doubt this is the BEST fire tracking app around. I cannot wait to see how this app gets even better. Thanks again to the support team for their exemplary response!

toneybarber

4 years ago

Response from developer

We appreciate your feedback. We have identified a bug with the login system, and the team is working to rectify the situation. We sincerely apologize for the frustration you have experienced. Would you be willing to help us and let us know what other bugs you have noticed? If so, please write to us at support@firetrac.com. Thank you.

Great Alerting System

I currently commute to and from Montana for work and stay at a company house when in Montana. This app has a nice notification feature that alerts its users if fires are coming near their pre-programmed address. Luckily, I haven’t had to alert my company of any fires, but the feature is nice to have just in case. Sometimes small fires don’t have fire maps, but usually the larger ones with more publicity have maps. Very cool to be able to see what the fires are doing!

jake.pilot

4 years ago

Rices Fire

This fire has been mapped.

mike the hotdog

4 years ago

Was able to help family in wrightwood fire

I think this app is really helpful. I have family in mountainous areas and they were able to stay updated on fire activity with the recent wrightwood fire in California. Plus they have a neighborhood chat feature which I could see as really beneficial for people in fire-prone areas

shawnalum

4 years ago

Fire map is a joke

There is a major fire going on for several days, the Rices Fire, that has no details! And it barely shows on the empty map. Cal Fire has a lot more details. This app seems to be another scam.

carolweb

4 years ago

Response from developer

Thank you. We appreciate your feedback. Would you be willing to walk us through your experience as we are constantly working to improve our app. If so, please write to us at support@firetrac.com

Detailed Images

This app has really cool images captured from aerial view. No other application has such detailed images. This could be huge if they keep delivering those on all the fires.

Jaime Han