Firewalla User Reviews

Customer Experience

Positive experience80.5% of reviews
Neutral5.4% of reviews
Negative experience14.1% of reviews

~ Based on 205 written reviews from the US App Store.

What users say

Is Firewalla Safe?

Firewalla appears safe based on user ratings. AppsHunter Safety Score for Firewalla is 89/100.

This assessment is based on 729 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
11.1% of ratings point to a risky experience

~ Based on 729 App Store ratings for Firewalla.

Is Firewalla Legit?

Firewalla appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Firewalla is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Broken

This keeps killing my internet connection

Impressive

Really great management features. Maybe sometimes a little UX poor but still outstanding.

Coming from FortiGate

These firewalls are one of if not the best purchase I have made for home. I work in Cyber Security and the ease at which you can set this up and secure your family is amazing.

The app runs the entire firewall and makes managing time limits and access to sites a breeze.

Amazing product, amazing app.

Highly recommend both hardware and software.
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Terrible Pair Process

So we put I’ve had a Firewalla going on two years. I get a new phone and try to pair with my existing firewalla. To my surprise, the parenting process is only ‘ wait five minutes while the box turns on’ which indicates that the onboard or the pairing process is related to turning it on. Mine is already turned on.. why do I have to wait five minutes when it’s already turned on?? but that’s not the point why can’t it detect it on either my android or my iPhone to be able to add the device (via Bluetooth)

This is frustrating because then you go to the health files, which are only iPhone based btw, and there’s zero documentation about the problem. I’m having with both my phones.. ME thinks that there should be at least a this is what you should do if it doesn’t pair while it’s on article .. so here I am without being able to review any of the functionality that I am most interested in reviewing. I have a support ticket at least I think what’s a support ticket sent by the app with no response. Is the device working well who knows? Am I getting hacked? Who knows?
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Great protection

No subscription required yet the protection is as good if not better than those I do provide a subscription. A great option for cyber security protection.

M

N/A

Reliable, Powerful, and Intuitive

I have Firewalla Gold SE is a game-changer. The hardware is high-quality and the app makes managing complex network rules incredibly simple. It provides perfect stability and deep insights into network activity without any lag. A must-have for anyone who values network security and professional-grade features in a user-friendly package.
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My choice for years now

High quality hardware and the easy to use app and outstanding support, makes it a no brainer.

App is horrible

App rules don’t update when DST changes. It’s a known issue for years. Can’t believe they still didn’t fix yet. Device works for many things but app is horrible. They don’t even allow local management. They FORCE using an app.

This app needs better instructions

I wish i undestiod this app better , but it’s not all my fault
There is no real way to get around to find how to fix the problem
So for this reason they get 2 stars

Firewalla enterprise security easy to use, no subscription costs

I had a eero router and basic features cost a extra 200 a year to enable. Firewalla router added everything i wanted and more for free, no monthly fees! Power of Pihole ad blocking network wide but no server required. Everything is faster and they are the best!

Install and go!

I have run other open source firewall solutions in the past which can work great when you roll your own…until you need to unroll your own and fix it when something goes wrong. Firewalla just does the thing, has easy configuration, does not need a subscription after you buy the hardware and is regularly improved with updates and new features.
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Great Networking Device

I run a small business and work from home. This device does everything I need, and the access points are awesome. I only wish I had gotten the gold pro! Great for managing family and work traffic.

Privet

Good

The eero mesh devices seem to be negating that controls

ChatGPT helped me design the system and after a month of operations there seems to be ways around the security that Firewalla enables that negate the benefit of this device. So far I haven’t found a way to close them off or do anything but speculate. Very disappointed.

Fantastic product!

Love the product, love the app, and even though it’s not optimized for macOS, I’m grateful to have it as an option.

Horrible UX

The simplest things are impossible on this device. I’m an hour into just trying to link my device yo a cloud account so I do t have ti manage rules with my &$?! thumbs. Basic stuff like that shouldn’t be a struggle.

Thank you!

Wonderful!

User

Wonderful!

Awesome

The app and hardware are great. Destroys EERO all day