First American Bank User Reviews

What users say

Top reviews

Bank tellers are the Best!

The bank tellers at the First American Bank in Naperville, on Ogden Road are the bomb! I had a problem with one of my credit cards, pulling the funds early; that being said, my checking account was overdrawn. I tried to correct the problem with the credit card company, but they said that they would continue to try to pull the money each day for three days. They told me to contact the bank; I did and they helped resolve the fees that were created because of the insufficient funds. I have banked with First American Bank for over 30 years and I think you can see why.
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App update

Why push an update and require people to be on a certain operating system to use? Open the app; and it forces you to update. Now the app is unusable and I gotta transfer banks๐Ÿคฆ๐Ÿฝโ€โ™‚๏ธ my iPhone is not getting an update.

Do not update

App not working with new update.

good!!!

iโ€™m really satisfied with the way the bank handled everything thanks for the great service

Easy Peasy

First American bank has made it so easy to deposit online and the transfers occur on the same day. Banking here has become effortless. Glad we chose first American when we moved here three years ago!

Satisfied bank customer

I love how 1ST American Bank**** operates to please and satisfy their customers and protect them too. Thank you so much Sheryl Morris Hildebrand.

The Best

After 50 years of dealing with many banks, I can honestly say that First American Bank is the best. The employees are very knowledgeable and competent. I appreciate the kind and friendly treatment I receive. Everyone is willing to go the extra mile in order to provide great customer service. Thank you!
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Joe

When I first got it and I was unable to transfer to/from
My personal
Account I was annoyed but finally Khalil in the carpentersville branch was able to solve the problem. Now I love itโ€™

Fund transfer

Very good service. EGV one is the Best.

Your Review

You get one star for forcing me to give you a review

Easy and reliable

This app and bank are so great to work with!โ€™ They have truly been amazing in the customer service area

Could be better

Frustrating app. I liked it better when it was all part of the First American Bank personal baking app.

Horrible! These apps make more work for me!

I have two accounts and they used to be in one app. Now, I have to go into two different apps to make deposits and see my balances and then add them together on a calculator to see how much I have in my accounts. Horrible!!

Jeff

First American Bank has been a great place to bank. Mortgage lending, equity line, itโ€™s been very easy to get investment property business up and running.

Clunky

Nice bank, but I hate how they change apps and seems like they regress, not make it better

Sorry

Nellie

So stupid that I have to login to two different systems to view my account

So stupid that I have to login to two different systems to view my account

Separates personal & business accounts

Previously, both business & personal accounts could be seen on one app. Now Management has unnecessarily divided them into 2 different apps

Antonio Maurisset

Best bank in Miamiโœจ

Best bank employees anywhere

Love this bank and every gives great customer service and are very patient with me !