Card lock feature
this app is constantly messing up. the card lock feature messes up on a daily. it says please try again. it needs regularly maintenance because it fails so often.
Love this app
We really enjoy this app being able to access our account so quickly in real time !
User friendly!!
Love that you can control all of your baking needs without having to visit the branch when you don’t have time. Super feature rich!!
Got-ago
Very helpful!
All I can say is Awesome
Awesome
Management
It’s really aggravating when you can’t turn your card on or off, especially when you need to use it
Awful
This app is constantly messing up!!!! I cannot unfreeze my cards because the feature has been taking away for some reason. Please update!!!!
MUCH more complicated than other banks!
We have mobile banking with other banks, so can’t help but compare. With other banks, we make mobile deposits and the next day the funds show up in our account.
With First Bank, we get an email with EVERY deposit, saying they are reviewing, and then a SECOND email saying whether or not the funds were accepted. That is way too many emails!!!!Especially when depositing multiple checks.
It’s way too easy to think all is fine, and miss an email that says there is a problem with one of the checks because who has time to read all those emails???
And there’s no rhyme or reason as to WHY some don’t go through, which means a trip to the bank to deposit in person. It’s not worth the time or hassle of calling to ask why a check was rejected.
With other banks, the mobile deposit goes in and the funds show up the next day without ever getting an email. We only get an email IF there is a problem.
Two stars because at least they have mobile banking and it does work. I just hate that it’s so complicated, and it makes me deposit in my other bank accounts instead of First Bank.
With First Bank, we get an email with EVERY deposit, saying they are reviewing, and then a SECOND email saying whether or not the funds were accepted. That is way too many emails!!!!Especially when depositing multiple checks.
It’s way too easy to think all is fine, and miss an email that says there is a problem with one of the checks because who has time to read all those emails???
And there’s no rhyme or reason as to WHY some don’t go through, which means a trip to the bank to deposit in person. It’s not worth the time or hassle of calling to ask why a check was rejected.
With other banks, the mobile deposit goes in and the funds show up the next day without ever getting an email. We only get an email IF there is a problem.
Two stars because at least they have mobile banking and it does work. I just hate that it’s so complicated, and it makes me deposit in my other bank accounts instead of First Bank.
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rarely updates
the app is convenient, but it’s always errors updating when launch it. and the app needs to be updated more often.
rarely updates
this app rarely updates, but it consistently messes up. every time i get on, it says error updating or loading. it needs scheduled maintenance, weekly to run more smoothly.
I love it.
It’s so much more convenient.
