Terrible software
Most of the time the deposit checks doesn’t even work. When it does, and it’s finished, the DONE. Button doesn’t work and you have to close out of the application and sign back in. Very frustrating
Update: still terrible! every time I try to deposit a check it completely drops out of the app to my home screen
I’ve deleted it, reinstalled it, and same thing happens and happens.
Software needs to be fixed.
Update: still terrible! every time I try to deposit a check it completely drops out of the app to my home screen
I’ve deleted it, reinstalled it, and same thing happens and happens.
Software needs to be fixed.
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Many updates and some hiccups
I know updates are needed to add new features however it seems like it’s not test fully. The thump long in was temperamental and not the verify check for a mobile deposit just kicks the app out.
Booo
Every update is stupid. The verification process is always changing which is good for protecting information but it’s truly a pain to log in. My family has not been able to access information for 3ish weeks because the new verification to get into the apps is not working at all.
App will not let me in
The app refuses to let me in. When I use my passcode, it tells me something went wrong. I've tried relogging in and that did not work either. It worked before but whatever update you did made it not functional. Please fix!
Problem with card lock feature
I’ve been with first bank for well over 30 years and honestly, like with any bank it has its ups and downs, pros and cons. I’m ok with the app though I liked the mobile banking better years ago when you could find out your balance with a simple text. Other than that it’s ok but I’m having an issue with the card lock feature. Whenever I click to unlock my card it keeps kicking me off the app.
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