Software update issue
First Bank’s latest software update from 2 weeks ago has locked me out of the app on my 6th Generation iPad (purchased in 2018) It shows that IOS 18.4 is required for the First Bank app, but my iPad shows that is is current with IOS 17.7.11.
I can no longer check my banking info. Since my iPad shows that my IOS version is up-to-date (with automatic updates turned ON), I don’t think reaching out to Apple will help.
First Bank should not lock out a customer by requiring a certain IOS version if the device’s IOS version is up-to-date according to Apple.
What recourse do I have? HELP!
I can no longer check my banking info. Since my iPad shows that my IOS version is up-to-date (with automatic updates turned ON), I don’t think reaching out to Apple will help.
First Bank should not lock out a customer by requiring a certain IOS version if the device’s IOS version is up-to-date according to Apple.
What recourse do I have? HELP!
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Payments
I don’t understand why my other checking account from a different bank hadn’t received any money from FBv The app is just ridiculous. Too many many cutting
Reliable
No problems. Have used for years. Customer support works if needed. All fine
Terrible constant problems with app
I only recommend using this bank if you only want your cards to work only half the time! The app is always down and never shows the amount in your account, plus heaven forbid you lock your card cause that will be inaccessible
First Rate
The employees at my branch on US 50 west of Winchester are first rate. ( That’s a coincidence) I say this because I’m an old dude(85) and I need a lot of help a lot of things and they are super helpful and never too busy. Sven
