Overall experience
I’ve had my account for two or three years now the app has been nothing good problems. Online banking is a hassle. Sometimes they’ll lock your card up if you make an online purchase and you have to call and have it turned back on. I’ve had them turn my card off when I went out of state. i’ll make a payment and sometimes after making a payment, the Apple tell me I have more money in my bank than I do and then I will be overcharged. I’m about to take my business elsewhere.
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Banking in a small Town
FirstExchange has been with me for a long time they are very considerate they’re like family. I won’t change from this bank. Thank you for all you do for us.
Suggestions for improvement
It would be helpful if there was a way to make a notation for deposits as to what they were for especially for business accounts. Also would be nice to see if a payment on notes is actually due or paid for the current due date.
Good service review
That Mannington I enjoy the people the way they treat you. I like the way if I have a question if they can’t find it, they will get it and help you save money for future goals
Love this Bank!!
LL
