First Interstate Bank Mobile User Reviews

Customer Experience

Positive experience39.1% of reviews
Neutral10.2% of reviews
Negative experience50.7% of reviews

~ Based on 215 written reviews from the US App Store.

What users say

Is First Interstate Bank Mobile Safe?

First Interstate Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for First Interstate Bank Mobile is 94/100.

This assessment is based on 24,570 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 21,555 App Store ratings for First Interstate Bank Mobile.

Is First Interstate Bank Mobile Legit?

First Interstate Bank Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for First Interstate Bank Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not loading most of the time

The app does not load right away. I have to close and restart it a few times. I have tried deleting and reinstalling but it didn’t fix the issue

Bad

I don’t want to write a review but it is making me. Stupid

Buggy App

The app is easy to use when it’s working. But I feel like there are constant issues with it. Logging in can take several minutes and so many retries before I can get my account pulled up. I just deleted the app and reinstalled to see if it would help, but now I can’t verify my account because no phone call will come through. PLEASE fix this app!
Show more

Not as good as it used to be

I have to reload the app multiple times just for it to load my account. Yes it’s updated and everything is up to date

Great app but annoying review requests

As of the last month or so, every time I log onto the app, I’m asked for a review. Every. Time. Aside from the constant request to review this app, I like it. Would have given 5 stars but the continued persistent requests to review it have become so annoying I decided to write a negative review. Please make them stop.
Show more

Why?!?!?

Every time I open up the app, it just sits there in idle. I watching the screen trying to hypnotize me. So I have to close it and open it up again. What ever update this was, it’s not working .

Fr

Good app

Online sign in

The online sign in takes multiple tries to log in. This needs work.

Fix the glitch

I’m tired of you asking me to give you a review. So here you go. Every time I try to log in, the app asks me to give my fingerprint twice, if I give it twice the app WILL NOT LOAD. If I give my fingerprint once and hit cancel the second time, it usually works. I’m tired of being asked to give a review. One star because fix your glitch!! And quit wasting my time ever day asking for a review!
Show more

Okie

Dokie

Inconsistent. “Please wait…”

How is the world is this rated so high. Only works half the time. Other half is please wait with a spinning circle and never will open. When it does work, it’s not awful, but very inconsistent.

Takes forever to load

Have to open close app multiple times before it actually works

Terrible

Works a third of the time

Junk

Hands down the worst banking app I’ve ever used in my life it works when it wants to

Recent release ois buggy

It’s been really buggy the last couple weeks when logging in. Getting a spinning circle which sometimes results in a success login but often just continues until I can’t stand to wait any longer…like multiple minutes. Plz fix!!!

Glitchy

Since the last update this app has been terribly glitchy. It always runs my Face ID twice, and then usually the message “Please Wait”. It will just sit with the spinning disc of death until I close the app. And open it again. I will often have to do this process five or six the app to finally open. Occasionally it works the first time, but that is very rare.
Show more

Easy!

Easy to use! I like it!

Version 4.2.2 Is Trash

I’ve been banking with FIB for years for my business and have used the mobile app on a daily basis. Since the update the app is practically unusable. Every time I log in you’re stuck on the “Please Wait” screen for infinity it only actually opens 20% of the time. Uninstall, reinstall, tech support, nothing works. I’m going to have to change banks just because of your stupid update. iOS user.
Show more

Difficulty in accessing accounts!!

You change things every time I turn around. Don’t like the setup. I liked the way it was previous to the changes.

Slow loading time

The app doesn’t freaking load