First Metro Bank Mobile User Reviews

Customer Experience

Positive experience28.6% of reviews
Neutral7.1% of reviews
Negative experience64.3% of reviews

~ Based on 14 written reviews from the US App Store.

Is First Metro Bank Mobile Safe?

First Metro Bank Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for First Metro Bank Mobile is 63/100.

This assessment is based on 31 user ratings, with an App Store average of 2.9/5.

Safety Analysis

45.2% of ratings point to a safe experience
6.5% of ratings suggest some concerns
48.4% of ratings point to a risky experience

~ Based on 31 App Store ratings for First Metro Bank Mobile.

Is First Metro Bank Mobile Legit?

First Metro Bank Mobile is no longer available in the App Store. AppsHunter Legitimacy Score for First Metro Bank Mobile is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

FIX IT

Absolutely love the bank I go to and the workers. They always super sweet and helpful as for this app… nah I’m good. It’s slower than molasses and has so many problems. The things your able to do are extremely limited. Constantly having to call the bank and figure out what I was needing to know and letting them know the app is messing up again.
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Absolutely ridiculous

To change your facial recognition/password you have to jump through hoops- phone number on file means nothing... then double tap each digit to enter the number. (ON FILE) Then repeatedly request another text or call to confirm the same over and over again. Avoid all the trouble and call the bank to begin with. Or go to the nearest ATM πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Žβ—οΈ
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Worst app ever

I love this bank but you guys need to completely update your app. So many glitches, half the time my balance is incorrect, transactions all out of order, etc etc

Terrible

I have been using first metro for year and have had many many issues out of them probably the worst possible bank to have to interact with. everything about their online banking is terrible

Update the app

I can’t even log into the app anymore. I have to use the webpage.

App is very dated

This app is very dated compared to other mobile banking apps. No mobile check deposit or balance history. Navigation around app is clunky as well. First Metro needs to completely rethink this app.

LOVE IT

This app is easy to use and very beneficial when banking on the go!

Limited

This app is limited. You can’t search transactions any older than 90 days, can’t view statements and no mobile deposit. Outdated.

Does not work on new iPhone

Used to work great.

Good but needing improvements on recovery

I created an account online, everything was fine but I can’t get into my account anymore with the username and password I used when I created it. There needs to be a way to change the account password and username!

Useless

I have been using this app happily since it came out. Recently, the app has been completely useless. I cannot even enter my password to access accounts.

No idea what happened.

So convenient

I am SO glad First Metro came out with the mobile banking app! It's so easy to use and very convenient.

5-star!

Convenient way to bank on the go! Awesome, First Metro Bank!!!

Easy and Quick To Use

Using First Metro Bank's mobile application is easy and quick! I was able to check my balances while playing golf and hunting!